Wholesale Sourcing Customization Bulk Purchasing TVCMALL API New Arrivals Blog & News About Us: Whether you are just starting out or scaling an established business, we are here to drive your growth—because when one business thrives with our help, we all do. So let’s thrive. With over 1,000 reliable suppliers, we offer 1,000,000+ products online, 95% with no MOQ, and 10,000+ new arrivals every week. Our efficient shipment and service provide 3-5 day lead times, personalized recommendations, and dedicated 1-on-1 support, making sourcing faster and wholesale smarter. With 17+ years of expertise, 30+ leading European retail partners, and 10,000,000+ mobile cases sold annually, TVCMALL stands as your trusted and helpful wholesale partner. At TVCMALL, we live for the success of our clients, because our greatest fulfillment comes from boosting your growth—especially for independent online store owners, offline chain retailers, supermarkets, and online platform sellers. As Europe’s No.1 One-Stop Mobile Accessories Wholesaler, we empower growth with scale and service.
Written by the business, not verified by us.TVCMALL (tvcmall.com) has a 3.2 out of 5 rating on OK.one, based on 690 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 28% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide product selection, and exceptionally prompt shipping times to various international locations around the world. Many people note that the items consistently match their online descriptions well, fit properly, and arrive securely packaged in good condition. Some reviewers were not happy with specific items, mentioning that certain electronics like remote controls or replacement screens did not work properly upon arrival. A few other people also felt that some goods were of poor quality, made of cheap faux leather, or arrived damaged during transit.
Auto-generated from all reviews of this business. For reference only.Great experience. Good job.
Hello dear customer, Wow - we are thrilled to hear from you, and we appreciate the kind words, thank you very much! Hope to hear from you again, so we can thrive together, ^_^ Thanks again, and good day. Sophie
jovi at tvc-mall.com and kim at tvc-mall.com The sale went through, no problem even though you are not made aware that you will have to pay import tax. Still not a problem. The projector developed a problem after a few weeks and I contacted them to enquire about warranty or their repair centre In the UK. I contacted them on the 5th of July 2018 and it's now the 21st of November 2018 and still NO working projector and no resolution from tvc-mall. They keep saying they will help resolve until they admitted they can't help but will refund me my money back through PayPal. Money request sent through PayPal on 25th of October and NO refund yet. They are ignoring all my emails and I haven't heard from them since. So, AVOID them at all cost or risk losing your money with products being sold without warranties.
Hello N R, I appreciate your detailed feedback here, and I'm sorry we let you down. At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales team so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again. I hope you'll allow us to make it up to you. If you'd like to talk more, please feel free to reach out to me personally at [email protected], and I'd love the opportunity to talk this through with you to make it right. Thanks again for the feedback, and take care! Sophie
I would not buy from hear poor quality The screen had no glue all I want is a refund
Hey Kevin, Thanks for taking the time to write a review. I'm so sorry about the unsatisfied product quality. Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time. All the Best, Sophie [email protected]
Pay the extra for DHL, it may cost more than the item, but it does arrive within their estimate. Due to time zone differences, communication with the seller may not be effortless, but they do respond.
Hey Robert, Nice to hear from you and thanks a lot for the review! It sounds like we dropped the ball on the delivery time. I'm really sorry about that. I've passed your review on to our team to make sure this is addressed. And you can reach out to me any time at [email protected]. I look forward to talking with you! Your 100% satisfaction is always our greatest motivation for improvement. Thanks again, and good day. Sophie
Deceiving site. I paid for 3 day shipment and it took nearly 2 weeks. once I emailed stating that I would cancel the order if not received a week after, I received an email stating the drone was not on stock. I went on the website the drone was there for purchase in top of that I was charged shipping fees for the drone that was never shipped. Also within the order one of the items was not the right size despite the fact that the label was advertised as such. I was s refunded the money for the drone but not the shipping fee for the wrong sized item still waiting a response.this experience left me very disappointed and don't know if I will ever purchase from this site ever again
Hello dear customer, I appreciate your detailed feedback here, and I'm sorry we let you down. At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales team so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again. I hope you'll allow us to make it up to you. If you'd like to talk more, please feel free to reach out to me personally at [email protected], and I'd love the opportunity to talk this through with you to make it right. Thanks again for the feedback, and take care! Sophie
I sent a message to TVC-Mall indicating that the LCD replacement for my Sony Xperia Z5 was separating from its housing within a week of receiving the product. I have not heard back in 3 plus weeks.
Hello Mark, Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the customer service. I'm really sorry about that. Would you mind reaching out to me personally at [email protected], I'll see to it that you get what you need this time. Thanks again for your feedback – I'm looking forward to the chance to make this right. Best, Sophie
Awesome experience. Quick delivery No hassles
Hey Imran, I really appreciate you sharing your thoughts here and the great review. Making our customers happy is always at the top of our to-do list. Should you have any more comments, I'd appreciate the opportunity to hear them out and work with you to find the best solution here. And you can reach out to me any time at [email protected]. I look forward to talking with you! So we can have the chance to win your 100% satisfaction. Thanks again, and good day. Sophie
Top-quality service! Thank you!
Hi Mmitevski, Thank you also, thank you for your great review and your time! It's really really nice to hear that you enjoyed out top-quality service. Many thanks, hope to hear from you again, so we can thrive together, ^_^ Thanks again, and good day. Sophie
The items does not meet the specifics seen in the description. Those batteries sold as 2800 mah barely reach 1800 mah, tested. They are obviously fakes.
Hello dear customer, First off, thanks for sharing your feedback. I'm really sorry that the product didn't meet your expectations. Clearly, we fell short, and I apologize. In the future, I'll make sure that our team to work on better products. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard. Again, we're sorry we dropped the ball this time, but we hope you'll consider giving us another chance. Feel free to reach out to me at [email protected] and I'll see to it that you get what you need this time. Have a great day, Sophie
A bit slow in fulfilling the order as it took longer time than expected to receive the ordered goods. Quality of goods is overall okay though.
Dear customer, Thanks for your review! I'm thrilled to hear that the products worked well with you. I'll be sure to pass that positive feedback off to our team. It means a ton to us. I also appreciate the feedback you have for us on the late delivery. Our service is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out if you have any other comments! Your 100% satisfaction is always our greatest motivation for improvement. Thanks again, Sophie [email protected]
Hey Hussam, Thanks for taking the time to write a review. At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services. Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time. All the Best, Sophie
Hey Candic, Thanks for taking the time to write a review. At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services. Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time. All the Best, Sophie
Though the product was shipped as promised it was not on-time. Once you place the order it is not easy to access the orders to cancel or request other services online. This is painful to me. As people are getting used with Amazon, I was expecting similar kind of services for online shopping but TVC-MALL is completely missing these customer services.
Dear customer, Thanks for letting us know about your transaction experience with us. It sounds like we dropped the ball on the customer services. I'm really sorry about that. In a few more days, we will upgrade our site and you can find our online chat directly, so you can chat with us more conveniently then. Also, I've passed your review on to our team to make sure this is addressed. Thanks also for your kind review for us. If you have any other comments, please feel free to reach out! All the Best, Sophie [email protected]
They sent me 4 pieces of Xiaomi Cam. Orders managing fail and send me the Chinese Power Plug ... Price of the Cam at the end is more high than italian Xiaomi shop ... They apology for inconvenience and matters, but they don't ship me others Eu power Plug. The seller is kindly, but she ask for other orders ... I don't think to do other order.
Hey Ivanoe, Thanks for taking the time to write a review. I'm so sorry about the unsatisfied services. At TVCMALL, we always want to put our customers first, and I apologize that we fell short this time. I'm sharing your feedback with our sales team so that they know what happened, how it affected you, and what can be done to make sure this doesn't happen again. Would you mind to reach out to me personally at [email protected], and I'll see to it that you get what you need this time. All the Best, Sophie
Very competent and reliable, if the product is faulty they refund you, their products are of high standards and quality and they respond very fast to your questions and gives you attention, my experience with TVC, all the ten different products I purchased from the Company are farbulous! The items were well packaged are of high quality and felt also real good in the hand, One of the items was wrongly sent so when I complained the refunded me immediately, great deals honestly, thank you and GOD bless. Eugene
Dear customer I really appreciate you sharing your thoughts here and the great review. Making our customers happy and satisfied is always at the top of our to-do list. Thanks also for your kind review for us. If you have any other comments, please feel free to reach out! Thanks again, and good day. Sophie [email protected]
The ordering website was hard to use. Took me a week to figure it out. Normally I wouldn’t have bothered more than twice, but I had promised these phone purses to my grand daughters. I do like the product though.
Hi Linda, Thank you for your review and your time! It sounds like we dropped the ball on the inconvenient user experience. I'm really sorry about that. In a few more days, based on a better user experience, we will upgrade our site, then your visit is warmly welcomed after launching, and any suggestion is welcomed and valued by us. Please feel free to reach out if you have any other comments! Your 100% satisfaction is always our greatest motivation for improvement. All the Best, Sophie [email protected]
Hello Sören, Thank you for your review and your time! And sorry for this late reply. I appreciate the feedback you have for us on the tax issue, we should have addressed the information on our site more clearly, sorry. Our service is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out if you have any other comments! Your 100% satisfaction is always our greatest motivation for improvement. Thanks again, and have a great day. Sophie [email protected]
Product arrived broken. Certainly of very bad quality. After 10 sent e-mails, no answer. Very bad site, I am very dissatisfied. And 42 euros of taxes customs officer set-up fees by TNT not planned by TVC Mall for a costing product 16€50
Hey René, Thanks for taking the time to write a review, and I am sorry we let you down. At TVCMALL, we value every customer, in the future, I'll make sure that your voice can be heard more promptly. Would you mind to reach out to me personally at [email protected], and I'll see to it that you get what you need this time. All the Best, Sophie
I didn't receive yet the order. I also write mail to the support team, but nobody answer me and i don't know nothing about the shipped product. No track is provided yet
Hey Paolo, Thanks for taking the time to write a review, and I am sorry we let you down. At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services. Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time. All the Best, Sophie
Made order on 03/19/2018, didn't get package, today is 04/10 and I am still waiting for my refund.
Hey dear customer, Thanks for taking the time to write a review, and I am sorry we let you down. At TVCMALL, we value every customer, in the future, I'll make sure that you get the best services. Would you mind to reach out to me personally at [email protected] to tell me more details, and I'll see to it that you get what you need this time. All the Best, Sophie
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