Tvidler (tvidler.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-08-10.
Hello Alvin Moore, We're delighted to hear that you found the purchasing process easy and seamless. Your positive feedback is truly appreciated and encourages us to continue providing excellent service. If you have any other comments or questions, don't hesitate to contact our customer service team at [email protected]. Thank you once again for choosing Tvidler. Best regards, Tvidler Support Team
Hello Seido, Thank you for your wonderful feedback! We're delighted to hear that you're satisfied with your experience. Tvidler Support Team
All good - thank you.
Hello Yolaine Parker, Thank you so much for taking the time to leave a review. We're thrilled to hear that you're satisfied with your experience. If you ever have any questions or need assistance, please feel free to reach out to our customer service team at [email protected]. Thank you once again for your kind words. Tvidler Support Team
too soon, want tool before rating
Hello Babu Da Zebra, Thank you for sharing your feedback with us. We understand that you would prefer to have more time with the tool before providing a full rating, and we appreciate your honesty. Our team is here to assist you should you have any questions or need further support with your purchase. Please feel free to reach out to our customer service team at [email protected] for any assistance you may require. Thank you for giving us the opportunity to assist you. Tvidler Support Team
Hello Cheri, Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you found our site easy to use. Your positive feedback is greatly appreciated and motivates us to continue providing a seamless experience for our customers. If you have any further feedback or questions, please do not hesitate to reach out to our customer service team at [mailto:[email protected]](mailto:[email protected]). Thank you for choosing Tvidler. Tvidler Support Team
The product work excellent as expected, definitely meets expectations. It clean ears out great and product was handled with care.
Hello Zashvarrishre Synx, Thank you for your fantastic 5-star review! We're thrilled to hear that Tvidler is meeting your expectations and helping to clean your ears effectively. We always aim to handle products with care, so it's wonderful to know you appreciated this aspect as well. If you have any further questions or feedback, feel free to reach out to our customer service team at [email protected]. Thank you for sharing your experience! Tvidler Support Team
I can't say how good the product is because I have not recieved it after 4 days of waiting for it from their carrier. 5 delay tickets from their carrier & at least 5 email notifications to contact a carrier which they hired. Their chat agent advised me to contact just answer which would cost me more than their shipping fees of $9. I did not contact Just Answer re: this issue. Tvidler has been provided requested information several times re: this order, i.e. WEL-20251022-484 as well as carrier tracking#UUS5AQ1777131447658 whom they hired.
Hello JustAnswer Customer L. T., Thank you for sharing your feedback with us! We wanted to let you know that our customer service team was able to successfully resolve your issue on November 3, 2025. If you ever need help with anything else, please don't hesitate to reach out. Your input is incredibly important to us and we are always looking for ways to improve. Thanks again for your continued support! Best regards, Tvidler Support Team
Hello Fred Pellegrino, Thank you for your 5-star review. We are delighted to hear that you found the information helpful. We strive to provide valuable and informative content to all our customers. If you have any further questions or need assistance, please feel free to reach out to our customer service team at [email protected]. Thank you for choosing Tvidler. Tvidler Support Team
You are asking how the date went before dinner has been served.
Hello cg, Thank you for reaching out and leaving a review. We apologize for any confusion or inconvenience you experienced. It seems like there may have been a mix-up, and we're sorry for any frustration this may have caused. Please rest assured that we are investigating the situation to ensure it is resolved promptly. If you have any further questions or need assistance right away, please contact our customer service team at [email protected]. We appreciate your patience and understanding. Tvidler Support Team
Hello Kay, Thank you for taking the time to leave a 5-star review on Trustpilot! We're thrilled to hear that you found the process to be easy. Your satisfaction is our top priority, and feedback like yours is invaluable as we strive to provide the best possible service. If you have any questions or need further assistance, please feel free to contact our customer service team at [email protected]. Thank you for choosing Tvidler! Best regards, Tvidler Support Team
Hello Tushar Sahani, Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you are pleased with our product. Your feedback is greatly appreciated and motivates us to continue delivering high-quality products to our customers. If you have any questions or need assistance in the future, don't hesitate to reach out to our customer service team at [email protected]. Thank you for choosing Tvidler. Best regards, Tvidler Support Team
Hello Pamela, Thank you for leaving us a positive review on Trustpilot. We're thrilled to hear that you had no issues and everything was fine. Your feedback is very much appreciated and helps us to continue providing great service. If you have any more thoughts or need assistance in the future, please feel free to reach out to our customer support team at [email protected]. Thank you for choosing Tvidler. Best regards, Tvidler Support Team
I used this product. As expected it didn’t work in my ear. Nothing significant came out. And as I try to return it because of 30 day return policy. They said I couldn’t return it because I opened the product. It is ridiculous. This product didn’t work for me and their return policy is a trap.
Hello Steve, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced with the product and the difficulty in processing your return. We aim to ensure a satisfactory experience for all our customers, and your case is important to us. Please provide us with further details so we can assist you more effectively. We have sent a request for your order information via Trustpilot, but we have not yet received a response. Should you not have received this request, kindly update your review or reach out to our Customer Support team directly at [email protected]. To help us locate your order, we need the following details: - The email address used for the purchase - Your order number Thank you for your cooperation and for giving us the opportunity to address your concerns. Best regards, Tvidler Support Team
Hello Barbara V, Thank you for sharing your positive feedback with us. We're thrilled to hear that you found the ordering process easy. Your satisfaction is our top priority, and we appreciate your support. If you have any questions or need assistance in the future, please feel free to reach out to our customer service team at [email protected]. Thank you for choosing Tvidler. Best regards, Tvidler Support Team
you are not invasive or pushy for answers
Hello Rebecca, Thank you for your 5-star review on Trustpilot. We appreciate your kind words and are delighted to hear that you found our approach non-invasive and respectful. Your satisfaction is important to us, and we'll continue to strive to provide the best service possible. If there's anything else we can assist you with, feel free to contact our customer service team at [email protected]. Thank you for your support. Best regards, Tvidler Support Team
Looks good, easy checkout. Makes sense that it would be a good idea.
Hello Just bought, Thank you for taking the time to leave a review. We're delighted to hear that you found the checkout process easy and appreciate your positive feedback about the product's appearance. If you have any further questions or need assistance, please feel free to contact our customer service team at [email protected]. We're here to help! Best regards, Tvidler Support Team
Hello Linda, Thank you for taking the time to leave us a 5-star review on Trustpilot. We are delighted to hear that you found our product simple and efficient. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more comments or need assistance in the future, please feel free to reach out to our customer service team at [email protected]. Best regards, Tvidler Support Team
Easy to follow information and ordering.
Hello Susan, Thank you for taking the time to leave a 5-star review on Trustpilot. We are delighted to hear that you found our information and ordering process easy to follow. Your positive feedback means a lot to us and motivates us to continue providing excellent service. If you have any further questions or need assistance, please feel free to reach out to our customer service team at mailto:[email protected]. Thank you for choosing Tvidler! Best regards, Tvidler Support Team
Ordering was easy.
Hello Charlene, Thank you for your feedback and for awarding us a 5-star review on Trustpilot. We're delighted to hear that your ordering experience was smooth and easy. If you have any further questions or need assistance, feel free to reach out to our customer service team at any time at [email protected]. Best regards, Tvidler Support Team
I didn't care for all the items you kept offering once I made my order.
Hello Marjorie, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the additional offers you encountered during your order process. We understand how this can be frustrating and we appreciate your patience. If you have any further concerns or need assistance, please feel free to reach out to our customer service team at [email protected]. We are here to help. Thank you for choosing Tvidler. Best regards, Tvidler Support Team
103 reviews matching