Tvidler (tvidler.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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samuel · 2 reviews · Experienced 2025-09-17 ·
★★★★★
Great product with a necessary healthy…
Great product with a necessary healthy use.
Reply from Tvidler2025-09-17
Hello Samuel,
Thank you for taking the time to leave a 5-star review on Trustpilot. We are thrilled to hear that you find our product great and appreciate its healthy use. Your positive feedback is incredibly valuable to us and reinforces our commitment to providing quality products.
If you have any questions or need further assistance, please feel free to reach out to our customer service team at [email protected].
Thank you for choosing Tvidler.
Best regards,
Tvidler Support Team
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Vikas Barge · 1 review · Experienced 2025-09-14 ·
★★★★★
Ear wax cleaning done very good in…
Ear wax cleaning done very good in small time , Nice
Reply from Tvidler2025-09-17
Hello Vikas,
Thank you for taking the time to leave us a review. We are delighted to hear that you found our ear wax cleaning effective and efficient! Your feedback is greatly appreciated, and we're pleased that you had a positive experience with our product.
If you have any further comments or questions, please feel free to reach out to our customer service team at [email protected].
Thank you for choosing Tvidler.
Best regards,
Tvidler Support Team
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Amelia Johnson · 2 reviews · Experienced 2025-09-16 ·
★★★★★
Not TOO long
Not TOO long, provided necessary information.
Reply from Tvidler2025-09-16
Hello Amelia,
Thank you for leaving us a review and rating us 4 stars on Trustpilot.
It’s great to hear that you found the information provided useful. We always aim to ensure that our customers receive all the details they need. If you have any suggestions on how we could further improve our services, please feel free to reach out.
Thank you once again for your feedback.
Best regards,
Tvidler Support Team
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Rita Snow · 2 reviews · Experienced 2025-09-15 ·
★★★★★
Easy all the way through.
Reply from Tvidler2025-09-15
Hello Rita,
Thank you for your fantastic review! We are delighted to hear that you found the process easy. Your satisfaction is very important to us, and we're thrilled to know we met your expectations. If you have any more feedback or questions in the future, feel free to contact us.
Warm regards,
Tvidler Support Team
Hello Rajesh,
Thank you for taking the time to leave a 5-star review on Trustpilot. We appreciate your feedback and support. If you have any comments, suggestions, or concerns in the future, please feel free to reach out to us at mailto:[email protected].
Thank you for choosing Tvidler.
Best regards,
Tvidler Support Team
Hello Suraj Sukumaran,
Thank you for your 5-star review. We are delighted to hear that you found our interface to be very nice. Your positive feedback is greatly appreciated and encourages us to continue providing the best possible experience for our customers.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer service team at mailto:[email protected].
Thank you for choosing Tvidler.
Best regards,
Tvidler Support Team
No proper information and misleading bonus offers.
Reply from Tvidler2025-09-13
Hello Senthil,
Thank you for sharing your feedback with us. We apologize for any confusion caused by the information or bonus offers. We understand how frustrating this can be and are currently reviewing the details of your case to ensure clarity in our communications. We also tried to reach out to get your order details, but we haven't received a response.
If you have any further questions or require additional assistance, please do not hesitate to reach out to our customer service team at [email protected]. They will be happy to help you.
Thank you for your understanding and patience.
Tvidler Support Team
Informative product info & ease & speed of ordering made shopping pleasant! Thx!
Reply from Tvidler2025-09-08
Hello Marcella Quinn,
Thank you for your wonderful feedback! We're delighted to hear that the informative product info and the ease and speed of ordering made your shopping experience pleasant.
Tvidler Support Team
I need to cancel because I order more than one but no one was helping me
Reply from Tvidler2025-09-07
Hello Yuvraj Maurya,
We're sorry to hear about the difficulties you've experienced with your order. This is not the experience we want for our customers, and we apologize for any inconvenience this may have caused.
To assist you further, we've sent you a request for order information through Trustpilot, but we haven't received a response yet. If you haven't received it, please feel free to update your review with your information or reach out to our customer service team directly via email at [email protected].
To access and verify your order information, we're requesting the following details:
- Email address used to place the order
- Order number
Thank you for your patience and for helping us improve our services.
Tvidler Support Team
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FAROK HASAN · 1 review · Experienced 2025-09-01 ·
★★★★★
Trustworthiness & compliance are not same
I like the concept very much but accuracy is less effective
Reply from Tvidler2025-09-06
Hello Farok Hasan,
Thank you for your review and for sharing your thoughts with us. We are pleased to hear that you like the concept of our product. However, we regret to learn that you find the accuracy to be less effective.
At Tvidler, we value customer feedback as it helps us improve our products and services. We would appreciate the opportunity to investigate this matter further and assist you. Please reach out to our Customer Support team at [email protected].
To help us address your concerns more effectively, please provide us with the following information:
- The email address used to place your order
- Your order number
Your feedback is invaluable to us, and we look forward to resolving this for you.
Thank you for choosing Tvidler.
Best regards,
Tvidler Support Team
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Vengateswaran M · 1 review · Experienced 2025-09-06 ·
★★★★★
satisfaction given by the product AD
Reply from Tvidler2025-09-06
Hello Vengateswaran M,
Thank you for sharing your positive feedback! We're pleased to hear that you are satisfied with our product.
Tvidler Support Team
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Ankit Kumar · 1 review · Experienced 2025-09-04 ·
★★★★★
Good product
Reply from Tvidler2025-09-04
Hello Ankit Kumar,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your purchase.
Tvidler Support Team
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Raji Suresh · 1 review · Experienced 2025-09-04 ·
★★★★★
Very much interested product
Reply from Tvidler2025-09-04
Hello Raji Suresh,
Thank you for your wonderful feedback! We're delighted to hear that you're interested in our product.
Tvidler Support Team
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Ajay Joseph · 1 review · Experienced 2025-09-01 ·
★★★★★
Bonus items are not required
Don't want bonus items.
Reply from Tvidler2025-09-01
Hello Ajay,
Thank you for your review and for sharing your preference about the bonus items. We appreciate the feedback and will share it with our team as we review and improve our processes.
If you need any assistance or would like to discuss your order details, please contact our customer service team at [email protected].
Tvidler Support Team
Hello Heidi,
Thank you for your wonderful feedback and the 5-star review! We're delighted to hear that the process was easy and PayPal worked well for you.
Tvidler Support Team
[email protected]
Your order process was confusing, I wanted to edit my order but after editing my order i didn't receive any confirmation email.
Reply from Tvidler2025-09-01
Hello Abhijit,
Thank you for sharing your experience and for the honest 3-star review. We’re sorry to hear the order editing process felt confusing and that you didn’t receive a confirmation email afterward. We understand how important clear confirmation is.
Please contact our customer service team so we can look into your specific order details and assist you further: [email protected]. Your feedback is valuable and helps us improve the ordering and communication process for our customers.
Tvidler Support Team
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Neil Slater · 4 reviews · Experienced 2025-08-30 ·
★★★★★
Simple straightforward procedure
Quality product with a straightforward order placement process
Reply from Tvidler2025-08-30
Hello Neil Slater,
Thank you for your wonderful feedback and the 5-star review! We’re thrilled to hear you’re pleased with the quality of the product and found the ordering process straightforward.
Tvidler Support Team
H
Hitanshu · 2 reviews · Experienced 2025-08-31 ·
★★★★★
Excellent experience
Reply from Tvidler2025-08-30
Hello Hitanshu,
Thank you for your wonderful feedback! We're delighted to hear you had an excellent experience.
Tvidler Support Team
It’s not clear when I booked whether I get round brush head also or not
Reply from Tvidler2025-08-27
Hello Baisani Rajendra Prasad,
Thank you for your review and for bringing this to our attention. We’re sorry for any confusion about whether a round brush head is included.
To clarify the details of your specific order, please contact our Customer Support team so we can check your purchase and provide accurate information. You can reply to the request we sent via Trustpilot, or reach us directly at [email protected]. To help us locate your order quickly, please include:
- The email address used to place the order
- Your order number
We appreciate your feedback and the chance to assist.
Tvidler Support Team