Tvidler (tvidler.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A
Arun Kadam · 2 reviews · Experienced 2025-10-15 ·
★★★★★
Descriptive
Reply from Tvidler2025-10-14
Hello Arun,
Thank you for your review and for taking the time to share your thoughts with us. We appreciate your feedback and are glad to hear you had a positive experience, as indicated by your 4-star rating.
If there’s anything specific we can assist you with or if you have any further comments, please feel free to contact our customer service team at [email protected]. We are always here to help.
Thank you for choosing Tvidler.
Best regards,
Tvidler Support Team
D
Donna Motika · 1 review · Experienced 2025-10-13 ·
★★★★★
It was very good
Reply from Tvidler2025-10-14
Hello Donna,
We're thrilled to hear that you had a very good experience with Tvidler. Your positive feedback means a lot to us and motivates us to continue providing high-quality service.
If you have any further feedback or questions, feel free to reach out.
Thank you for choosing Tvidler!
Best regards,
Tvidler Support Team
S
Sonusharma · 1 review · Experienced 2025-10-13 ·
★★★★★
Nice product
Good for everyone
Reply from Tvidler2025-10-13
Hello Sonusharma,
Thank you for leaving a review on Trustpilot. We're glad to hear that you found our product beneficial for everyone. If you have any specific questions or concerns, please feel free to reach out to our customer service team at [email protected]. We are here to help!
Thank you for your feedback.
Tvidler Support Team
The silicon screw is too bulgy for my ear canal hence did not work effectively.
Reply from Tvidler2025-10-09
Hello Emmanuel Education,
Thank you for sharing your feedback with us. We’re sorry to hear that the silicon screw didn’t fit your ear canal effectively. We understand how this can be a concern and we are constantly working to improve our products to better suit our customers' needs.
We attempted to reach out to you to gather your order details, but we haven’t received a response yet.
Please contact our customer service team at [email protected] for further assistance. They will be more than willing to help resolve this issue for you.
Thank you for your understanding and patience.
Tvidler Support Team
Hello Lorna,
Thank you for your positive feedback! We’re thrilled to hear that you found what you were looking for with us. If you have any further questions or need assistance, feel free to reach out to our customer service team at [email protected].
Thank you for choosing Tvidler.
Best regards,
Tvidler Support Team
U
UP Unlimited Productions · 1 review · Experienced 2025-10-07 ·
★★★★★
Just wanted to try it out over cotton…
Just wanted to try it out over cotton swabs.
Reply from Tvidler2025-10-07
Hello UP Unlimited Productions,
Thank you for taking the time to leave us a 5-star review on Trustpilot. We're glad to hear that you are trying out Tvidler as an alternative to cotton swabs. If you have any questions or need assistance, please feel free to reach out to our customer service team at [email protected].
Thank you for choosing Tvidler.
Tvidler Support Team
C
Chelsea A. · 4 reviews · Experienced 2025-09-01 ·
★★★★★
Gentle Earwax Removal
Tvidler’s ear products are awesome! It gets out ear wax without using Q-Tips or any other object. It is gentle and feels good to use. It gently removes all types of ear wax. Thank you Tvidler!
Reply from Tvidler2025-10-06
Hello Chelsea A.,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying Tvidler's ear products and that they are effective for you.
Tvidler Support Team
N
NormaJean · 14 reviews · Experienced 2025-10-05 ·
★★★★★
Fast
Fast, clear and easy
Reply from Tvidler2025-10-05
Hello NormaJean,
Thank you for the wonderful 5-star review! We are thrilled to hear that you found our service fast, clear, and easy. Your satisfaction is our top priority, and your positive feedback is greatly appreciated.
Best regards,
Tvidler Support Team
S
Sabi · 1 review · Experienced 2025-10-03 ·
★★★★★
Excellent
Easy payment mode and allowing to edit the order
Reply from Tvidler2025-10-03
Hello Sabi,
Thank you for your feedback and for leaving a 4-star review. We're glad to hear that you found the payment process easy and appreciate the flexibility to edit your order. Should you have any other questions or require further assistance, please feel free to reach out to our customer service team at [email protected].
Thank you for choosing Tvidler.
Tvidler Support Team
M
Mary · 1 review · Experienced 2025-10-01 ·
★★★★★
Must buy!
Very friendly to the ear
Reply from Tvidler2025-10-01
Hello Mary,
Thank you for your positive review! We're delighted to hear that you found our product very friendly to the ear. We appreciate your feedback and look forward to continuing to provide you with a great experience.
If you have any further comments or need assistance, please do not hesitate to reach out to our customer service team at [email protected].
Best regards,
Tvidler Support Team
Order edited. Don't get updated order's payable amount/ invoice. Order ID: 21945585. Plz. help to confirm payable amount.
Reply from Tvidler2025-10-01
Hello Akhilesh Chander,
We are pleased to inform you that your case has been successfully resolved by our customer support team. If you require any further assistance, please do not hesitate to contact us.
We appreciate your feedback regarding your experience with our team.
Thank you for your continued support as we strive to improve and provide the best service possible.
Tvidler Support Team
Hello Alvin,
Thank you for taking the time to leave a 5-star review on Trustpilot. We're delighted to hear that you found the transaction easy. If you have any further feedback or need assistance, please don't hesitate to reach out to our customer service team at [email protected].
Thank you for choosing Tvidler.
Best regards,
Tvidler Support Team
J
Jim Cotner · 1 review · Experienced 2025-09-29 ·
★★★★★
Additional sales pitches
I'm not crazy about all the additional sales pitches for additional products
Reply from Tvidler2025-09-30
Hello Jim,
Thank you for taking the time to leave us a review. We appreciate your feedback and understand your concerns regarding the additional sales pitches. Your feedback is valuable to us, and we are continuously working to improve our customer experience.
If you have any further questions or need assistance, please feel free to reach out to our customer service team at [email protected]. We are here to help.
Thank you for choosing Tvidler.
Tvidler Support Team
D
Desai Raj · 1 review · Experienced 2025-09-29 ·
★★★★★
Wonderful awsome product very nice
Reply from Tvidler2025-09-29
Hello Desai Raj,
Thank you for your fantastic 5-star review! We're thrilled to hear that you find our product wonderful and very nice. Your satisfaction is our top priority, and it’s great to know we’ve met your expectations.
If you ever have any questions or need assistance, feel free to reach out to our customer service team at [email protected].
Thank you for choosing Tvidler!
Best regards,
Tvidler Support Team
K
Kenneth Williams · 2 reviews · Experienced 2025-09-28 ·
★★★★★
No Comment!!
No comment!
Reply from Tvidler2025-09-28
Hello Kenneth,
Thank you for leaving a 5-star review! We appreciate your positive rating. If you have any comments or feedback that you’d like to share, feel free to let us know. Your insights are important to us and help us to continue improving.
Best regards,
Tvidler Support Team
D
Dr. Ramaswamy · 1 review · Experienced 2025-09-25 ·
★★★★★
Excellent and good
Reply from Tvidler2025-09-25
Hello Dr. Ramaswamy,
Thank you very much for your feedback and for leaving a 5-star review. We are thrilled to know that you found our service excellent and good. Your satisfaction is very important to us, and we appreciate your support.
If you have any questions or need assistance, please don't hesitate to reach out to our customer service team at [email protected].
Thank you for choosing Tvidler.
Tvidler Support Team
M
Michael · 3 reviews · Experienced 2025-09-22 ·
★★★★★
There are add ons.
Nothing in particular was great. Seems like a decent product and I'm curious how it will work for me
Reply from Tvidler2025-09-22
Hello Michael,
Thank you for taking the time to leave a review. We're pleased to hear that you find our product to be decent. We hope it will meet your expectations and work well for you.
If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team at [email protected].
Thank you for choosing Tvidler.
Best regards,
Tvidler Support Team
J
Julius · 9 reviews · Experienced 2025-09-19 ·
★★★★★
Easy to navigate and the product seems…
Easy to navigate and the product seems like a nice addition to clean my ears.
Reply from Tvidler2025-09-19
Hello Julius,
Thank you for your 5-star review on Trustpilot. We're thrilled to hear that you found our platform easy to navigate and that our product is a great addition for your ear-cleaning needs. If you have any questions or need further assistance, please feel free to reach out to our customer service team at [email protected].
Best regards,
Tvidler Support Team
M
Michael Olson · 4 reviews · Experienced 2025-09-18 ·
★★★★★
Good product
Reply from Tvidler2025-09-19
Hello Michael,
Thank you for your positive review. We are pleased to hear that you are happy with our product. If you have any further feedback or need assistance, please do not hesitate to reach out to our customer service team at [email protected].
We appreciate your support.
Tvidler Support Team
D
Derek · 1 review · Experienced 2025-08-11 ·
★★★★★
Part of my order was missing and customer service was useless
After paying $10 and $5 shipping I was only sent the handle and no tips, even though it says multiple times on the website page you order from that the tips are included. When I contacted customer service, they did nothing to resolve the issue, they just kept insisting that I made a mistake when ordering.
Reply from Tvidler2025-09-18
Hello Derek,
We sincerely apologize for the trouble you have encountered with your order. It is not our intention to cause such inconvenience, and we understand your frustration with the situation.
We would like to investigate this matter further to ensure a resolution. Please contact our customer service team directly at [email protected], providing your order number and the email address used when placing the order. This information will help us verify your purchase details and take the necessary steps to address your concerns.
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Tvidler Support Team