Ulla Popken (ullapopken.com) has a 4.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
Well made plus size jacket very stylish very pleased. Delivery was fast
Reply from Ulla Popken2026-08-04
We're so pleased to hear that you are happy with your stylish, well-made jacket and that it arrived quickly. Thank you for your wonderful feedback! Mary
I ordered a pretty blouse, which unfortunately was way too large. The directions for returning or reorder-ing said to return it and reorder online. Returning in the same bag with UPS cost me $14.65. Add to this, $7 or so for your restocking fees. Other companies make this much, much easier and less costly. I won't be ordering anymore from you.
Reply from Ulla Popken2026-08-04
We are sorry the blouse did not fit and that the return process was frustrating. We understand why this experience was disappointing. A customer service representative will be reaching out soon. Mary
The order always comes in a timely fashion. I received an email after I placed my last order. I’ve been shopping with you for at least 20 years and that is the first Time I received a confirmation email.
Reply from Ulla Popken2026-08-04
We truly appreciate your long-standing loyalty over the past two decades and are glad to hear your orders consistently arrive promptly. Mary
One of the shirts was not sealed in its bag- it was raining heavily and I was not home to get it for an hour and a half. It was soaked.
Reply from Ulla Popken2026-08-04
We are sorry your shirt was not properly sealed and arrived soaked from the rain. We understand how disappointing this must have been. A customer service representative will be reaching out soon. Mary
As usual, ordering is easy, selection is excellent, and received order promptly.
Reply from Ulla Popken2026-08-04
We're so pleased to hear that you found our ordering process easy, our selection excellent, and that your order arrived promptly. Thank you for your positive feedback! Mary
Dress was ordered in usual size, but was extremely large. Need a better sizing guide to help people figure out the correct size to order in your product. Liked the dress, will order more if I can figure out appropriate size.
Reply from Ulla Popken2026-08-04
We are sorry the sizing was not what you expected. We understand how frustrating it can be when the fit is so different from your usual size. Thank you for sharing your feedback about our sizing guide. A customer service representative will be reaching out soon. Mary
I have been a customer for many years, and always find the products to be attractive, durable, and well made. My only suggestion is an addition to the size range...I'd like you to offer garments in size 20/22. The sizes above and below are either too small or too big. I usually order the bigger size and have it altered.
Reply from Ulla Popken2026-07-30
We're so happy to hear you consistently find our products attractive, durable, and well-made! We truly appreciate your loyalty and valuable feedback. We will pass this to our buying team. Mary
I always get quality products! You get what you pay for
Reply from Ulla Popken2026-07-30
We're so happy to hear that you consistently receive quality products from us! We truly appreciate your positive feedback and your understanding that quality is worth it. Mary
Love the dress! Perfect! Bright to take me into the fall. It’s a bit big BUT it’s a keeper! Great quality. And I love that you use UPS!!!!
Reply from Ulla Popken2026-07-30
We are so happy to hear that you love the dress and its quality! We appreciate your feedback and are glad it will be a perfect addition to your fall wardrobe. Mary
We truly appreciate your kind words about our clothing for women! We are so pleased you enjoyed our selection. Mary
M
Mary · 1 review · Verified · Experienced 2026-07-13 ·
★★★★★
I ordered two bras advertised at 30%…
I ordered two bras advertised at 30% off, but was actually charged full price. When I called customer service to complain, I was told to request a refund after the order was delivered.
Reply from Ulla Popken2026-08-04
We are sorry for this, we understand how frustrating this must be, especially after contacting us for help. A customer service representative will be reaching out soon. Mary
V
Val S · 1 review · Verified · Experienced 2026-07-12 ·
★★★★★
Had to mend top before wearing
I like the top I purchased. However, after washing it before wearing it (per the enclosed instructions), I noticed that the binding at the neckline was not completely sewn. So, before even wearing the garment I had to mend it. Good thing I know how to sew and have a sewing machine.
Reply from Ulla Popken2026-08-04
We are sorry the neckline was not properly sewn and that you had to repair the top before wearing it. We appreciate you bringing this to our attention. A customer service representative will be reaching out soon. Mary
Size did not fit and after paying 9.99 for shipping, to pay additional shipping because of size, you lost me as a customer and I would never purchase again because you will charge me again for shipping.
Reply from Ulla Popken2026-07-26
We're sorry to hear about your experience. We understand how frustrating this can be, and we appreciate you taking the time to share your feedback. A customer service representative will be reaching out soon. Mary
I made my second purchase with Ulla and I am already telling friends, family even clients about the brand. I get a lot of compliments for both dresses and I am size 3x. I feel wonderul knowing there is a reasonable quality fashion for me finally. Oh and Cotton options for breathability!!
Reply from Ulla Popken2026-07-26
We are absolutely thrilled to hear that you're loving your purchases and spreading the word about our brand! It's wonderful to know our fashion makes you feel great and that you appreciate our quality cotton options. Mary
I ordered t-shirts that had ordered before. The new ones are much larger than the old ones. I’m not sure if the old ones shrunk or if the new ones are just bigger.
Reply from Ulla Popken2026-07-26
We're sorry to hear the sizing was inconsistent. We appreciate you sharing your feedback. A customer service representative will be reaching out soon. Mary