Good customer service
Customer rep goes above and beyond
Reply from Ulla Popken2026-07-26
We're happy to hear our representative provided excellent service. We appreciate your kind words! Mary
About Ulla Popken
Data updated- Website
- ullapopken.com
- Category
- Shopping & Fashion
- Location
- United States · Towson
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 93% (13/14)
Do you own Ulla Popken? Claim this profile for free and start replying to reviews.
Is Ulla Popken legit?
Ulla Popken (ullapopken.com) has a 4.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
What people say
Everything came just in time for…
Everything came just in time for vacation.
Reply from Ulla Popken2026-07-26
We're so glad everything arrived perfectly for your vacation! We appreciate you sharing your positive experience with us. Mary
The best outfits and great customer…
The best outfits and great customer service.
Reply from Ulla Popken2026-07-26
We are so happy to hear that you love our outfits and received great customer service. Thank you for your wonderful feedback! Mary
Quick delivery and accurate sizing
Shipped and delivered super quick. Sizing was perfect
Reply from Ulla Popken2026-07-26
We're so happy to hear that your order shipped and was delivered quickly, and that the sizing was perfect for you. Mary
Merchandise not available
Reply from Ulla Popken2026-07-26
We’re sorry the item was unavailable. A customer service representative will be reaching out soon. Mary
dress is good quality
dress is good quality, arrived when expected, its a gift so dont know how it wears.
Reply from Ulla Popken2026-07-24
We're so glad the dress arrived as expected and that you appreciate its quality. We hope the recipient loves it! Mary
If I like a product it comes to me in a…
If I like a product it comes to me in a timely manner and in good shape. I have never had to return any piece of clothing and everything fits!
Reply from Ulla Popken2026-07-26
We're so glad to hear that you consistently receive your products in a timely manner and in good condition. It's wonderful that everything fits perfectly and you've never had to return an item! Mary
The customer service is great
The customer service is great. The clothing is beautiful. Delivery time from Germany is excellent!!! Will be purchasing more clothing in the future.
Reply from Ulla Popken2026-07-26
We're so happy to hear you love our clothing and service! We truly appreciate your kind words and look forward to your future purchases. Mary
Awesome
Awesome! My order came so quickly! I ordered before my vacation. The items were beautiful! Just what l expected! The sale was great!
Reply from Ulla Popken2026-07-24
We are so happy to hear that your order arrived quickly, just in time for your vacation! It's wonderful that you found the items beautiful and exactly what you expected, and that you enjoyed the sale. Mary
The clothes fit very well and the…
The clothes fit very well and the quality is very good. The material was a bit heavy for my warm climate so for the winter these clothes that I purchased will be great to wear,
Reply from Ulla Popken2026-07-26
Thank you for your feedback. We’re glad you’re happy with the fit and quality, and we hope you enjoy wearing them this winter. Mary
Online selections
Your online selections are beautiful but when I receive my orders I usually have to return them. They run small, the material is different than described, the blouses are really long, etc.
Reply from Ulla Popken2026-07-26
We’re sorry the items have not met your expectations. A customer service representative will be reaching out soon. Mary
Love this store
Love the service , love the quality clothing. Delivery speed is faster than when I order form a store within the States.
Reply from Ulla Popken2026-07-26
We're so happy to hear that you love our service and the quality of our clothing! We truly appreciate your kind words about our delivery speed. Mary
The dress is 5x too big
The dress is 5x too big! I need to return it!
Reply from Ulla Popken2026-07-26
We're sorry to hear the dress was much larger than expected. A customer service representative will be reaching out soon to help. Mary
My niece liked your products and I…
My niece liked your products and I wanted to surprise her
Reply from Ulla Popken2026-07-26
We are so happy to hear your niece enjoys our products! We appreciate you sharing this wonderful feedback. Mary
Excellent choices in all clothing…
Excellent choices in all clothing categories. High quality materials and manufacture. The order arrived quickly and well-packaged. Will definitely order again.
Reply from Ulla Popken2026-07-26
We're so happy to hear you appreciate the excellent choices and high-quality materials of our clothing. It's wonderful to know your order arrived quickly and well-packaged, and we look forward to your next order! Mary
French Terry Bathrobe
I liked the product (bathrobe, zip-up, no collar, French terry). I like that you added colors in this item. I have the light taupe, teal, and wine colors. Delivery was excellent, within a few days.
Reply from Ulla Popken2026-07-26
We're so glad you're enjoying our product and appreciate your positive feedback on the new color options! It's wonderful to know our delivery met your expectations. Mary
Most of all
Most of all, I love the quality of their products
Reply from Ulla Popken2026-07-26
We're so happy to hear that you love the quality of our products! Thank you for your wonderful feedback. Mary
Love the styles of clothes!
Love the styles of clothes to choose from, great selection. Received my order in good time.
Reply from Ulla Popken2026-07-26
We're so glad to hear you appreciate our selection of styles and that your order arrived in good time! Thank you for your wonderful feedback. Mary
Ulla Popken is the best clothing…
Ulla Popken is the best clothing experience I could ask for. I have never experienced a problem with returns. Every order is perfectly mailed to me within 24 hours. I buy often from Ulla Popken because of their great styles and wonderful staff.
Reply from Ulla Popken2026-07-21
We are absolutely delighted to hear about your consistently positive experiences with us! We truly value your continued support. Mary
I was pleased with the speed at which…
I was pleased with the speed at which my order was received. Had to return for refund as the dress was too big. Refund went well.
Reply from Ulla Popken2026-07-21
We're happy to hear your order arrived quickly and the refund process was smooth. We appreciate your feedback! Mary