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Ultimea

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102 reviews

4.6102 reviews
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About Ultimea

Data updated
Website
ultimea.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (9/9)
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About this business

We founded Ultimea as a team of audio-visual engineers and enthusiasts who were frustrated by home theater products that felt complicated, outdated, and overpriced. We knew it was time for a change. By combining innovative acoustic engineering, modern design, and smart cost optimization, we set out to make cinema-quality audio and visual experiences accessible to everyone.💻Official Website: www.ultimea.com 📧 Contact us: [email protected]

Written by the business, not verified by us.

Is Ultimea legit?

Ultimea (ultimea.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional audio quality, noting that the soundbars deliver powerful bass, clear dialogue, and an immersive surround sound experience that enhances movies and games. Many consumers also highlight the rugged build, elegant design, and straightforward installation process which makes setting up the equipment remarkably easy. However, some people mentioned encountering unhelpful support teams and unresolved issues when dealing with defective items, damaged packaging, or frustrating after-sales assistance. A few reviewers also experienced difficulties with product faults and delays in receiving adequate solutions for their concerns.

Auto-generated from all reviews of this business. For reference only.

What people say

Pretty much in short first speaker I…

Pretty much in short first speaker I got I couldn't hear the rare speaker. Ruth this bre refurbished one I can hear the rare speaker a lot better

Reply from Ultimea2026-08-05

Thank you for taking the time to leave your feedback — we truly appreciate your honesty. 😊 We're glad to hear that this refurbished unit has improved your experience, especially with the rear speaker performance compared to your first one. That's definitely a step in the right direction, and we're happy it's working better for you. At the same time, we understand that "better" doesn't always mean "perfect," and we'd love to know if there's anything more we can do to make your experience better. Your satisfaction is very important to us, and we're always open to hearing how we can improve. If you have any additional concerns, questions, or suggestions — or if you'd like to explore any further options — please don't hesitate to reach out to us directly. We're here to listen and help. Thank you again for giving this refurbished unit a chance and for sharing your honest thoughts. We hope to have the opportunity to exceed your expectations in the future! Best regards, ULTIMEA Support Team

This is a great product

This is a great product. Works wonderfully. The customer service is exceptional. They are very responsive, quick, and extremely helpful. Shipping was super fast. Very satisfied with my purchase and experience.

Reply from Ultimea2026-07-30

Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that you’re enjoying your ULTIMEA product and that it has been working wonderfully for you. It’s especially rewarding to know that our customer service team was responsive, quick, and helpful, and that your order arrived promptly. Providing high-quality products along with excellent customer support is always our top priority. Thank you for choosing ULTIMEA and for sharing your experience. We truly appreciate your trust and support, and we hope you continue enjoying your product for years to come! Best regards, ULTIMEA Support Team

The dolby Atmos is great and it sounds…

The dolby Atmos is great and it sounds awesome the Bass is perfect and punchy. My only small complaint is that the sound bar doesn't play DTS ma

Reply from Ultimea2026-07-29

Thank you so much for your feedback! 😊 We’re delighted to hear that you’re enjoying the Dolby Atmos performance, the powerful bass, and the overall sound quality of your ULTIMEA soundbar. Thank you as well for sharing your suggestion regarding DTS-HD Master Audio (DTS-HD MA) support. At present, DTS decoding is supported only on our Skywave X100 series. Other ULTIMEA soundbars do not support DTS decoding, and this information is also listed in the product specifications on our product pages to help customers choose the model that best fits their needs. We truly appreciate your feedback and will continue working to bring more advanced features to future products. Thank you for choosing ULTIMEA and for sharing your experience! Best regards, ULTIMEA Support Team

so far so good

so far so good , nice sound system and great support

Reply from Ultimea2026-07-20

Thank you so much for your kind feedback! 😊 We’re delighted to hear that you’re enjoying your sound system and that you’ve had a great experience with our support team. Providing excellent sound quality along with responsive and helpful customer service is always our goal, so it’s wonderful to know that we’ve met your expectations. 🎶💬 Thank you for choosing ULTIMEA. We truly appreciate your trust and support, and we hope you continue enjoying your sound system for years to come! Best regards, ULTIMEA Support Team

Waste of money

I bought a few items from them in the past. All off Amazon except my latest purchase. My latest purchace is a projector that they shipped in the manufactured original box which screams projector all over it and it was stolen while I was at work after being delivered and left for everyone to see it was a brand new projector. At least Amazon puts their box around it, ultimea couldn't even be bothered to wrap it in paper. Complete waste of money due to their carelessness. First package stolen ever, and im positive it's because they basically advertised I bought a new projector because they didn't wrap the box to be discreet, so careless, so pissed.

Reply from Ultimea2026-07-20

Thank you for sharing your feedback. We are truly sorry to hear about what happened to your projector. We completely understand how frustrating and disappointing it must have been to discover that your package had been stolen. We sincerely appreciate you bringing your concerns about the packaging to our attention. Your feedback is valuable, and we will share it with our logistics team as we continue working to improve our packaging and shipping process. We would also appreciate the opportunity to review your case further. We have already contacted you with a solution; please check your email at your earliest convenience. We sincerely apologize for the inconvenience and hope to have the opportunity to restore your confidence in ULTIMEA. Best regards, ULTIMEA Support Team

Dad is happy with the Ultimea Poseidon Soundbar

I bought a Poseidon D60 Soundbar made by Ultimea because the reviews I read were very positive; for my dad, as a Christmas gift, his 20+ year old system crapped out. He said that the hook-up was fast. When he connected it to his system of TV & streaming devices, they were impressed by the sound quality and ease of control, and did not miss the old Sony system he had before.

Reply from Ultimea2026-07-20

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you chose the Poseidon D60 as a Christmas gift for your dad and that it has been such a great replacement for his 20+ year old audio system. It’s wonderful to know that the setup was quick and easy, and that he was impressed by the sound quality and simple controls. 🎬🔊 We’re especially happy to hear that the Poseidon D60 has provided such an enjoyable experience that he doesn’t miss his previous system. Thank you for choosing ULTIMEA and for trusting us to be part of such a thoughtful gift. We truly appreciate your support and hope your dad continues to enjoy many great movie nights with his Poseidon D60! Best regards, ULTIMEA Support Team

Small Footprint, Big Sound

I ordered an Ultimea Poseidon D50 from Amazon after seeing so many reviews on YouTube about Ultimea. The reviews were not wrong. I have the D50 installed in my bedroom. The surround speakers are crystal clear. You can every word that is being said. My wife used to have to used the closed captioning while watching movies to hear what certain characters were saying. Not any more. The center channel is so small it barely takes up any room. The surround speakers are on the wall and the sound that comes out makes you feel like the sound is all around you. I got my D50 on Amazon. The price was what made it impossible to pass up.

Reply from Ultimea2026-07-20

Thank you so much for your fantastic feedback! 😊 We’re thrilled to hear that your Poseidon D50 has lived up to the great reviews and exceeded your expectations. It’s wonderful to know that the crystal-clear dialogue has made such a difference, allowing you and your wife to enjoy movies without relying on closed captions. 🎬🔊 We’re also glad that you appreciate the compact center speaker, the immersive surround sound, and the space-saving design. Providing outstanding performance at an affordable price is exactly what we strive for, so it means a lot to hear that the value made your purchase an easy decision. Thank you for choosing ULTIMEA and for sharing your experience. We hope your Poseidon D50 continues to bring you many enjoyable movie nights! Best regards, ULTIMEA Support Team

Have been useing the

Have been useing the Aura A40. Nice and simple. I have been using it everyday. At night mainly to help me sleep. Having the wireless rear speakers is awesome for the price point.

Reply from Ultimea2026-07-16

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you’ve been enjoying your Aura A40 every day and that it has become part of your nightly routine. It’s especially great to know that the true wireless rear speakers have enhanced your listening experience while offering excellent value for the price. 🎶🔊 Providing immersive sound in an easy-to-use package is exactly what we strive for. Thank you for choosing ULTIMEA and for sharing your experience. We truly appreciate your support and hope your Aura A40 continues to bring you comfort and enjoyment every day! Best regards, ULTIMEA Support Team

Replacement Cable

I needed a replacement cable for my Apollo S70 Ultra soundbar and struggled to identify the correct one online. The connectors are quite specific, so I wasn’t confident ordering from third‑party sellers. I contacted customer service, and they responded quickly and clearly, helping me confirm the exact cable I needed. Really pleased with how straightforward and helpful the support was.

Reply from Ultimea2026-07-16

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that our customer support team was able to help you identify the correct replacement cable for your Apollo S70 Ultra. We understand that finding compatible accessories can sometimes be challenging, so we’re glad our team could provide a quick, clear, and accurate solution. Providing responsive and reliable support is always one of our top priorities. 💬 Thank you for choosing ULTIMEA and for sharing your experience. We truly appreciate your trust and support, and we hope you continue enjoying your Apollo S70 Ultra for years to come! Best regards, ULTIMEA Support Team

Great price, great sound, solid EQ control

I recently picked up the ULTIMEA Poseidon M30 soundbar and I’m really impressed, especially for the price. The sound is clear, punchy, and fills the room nicely, with the wireless subwoofer adding deep bass without being muddy. Dialogue comes through much better than my TV speakers thanks to the VoiceMX mode. The app control is a highlight: the 10-band EQ and 121 preset matrices make it easy to tune the sound for movies, music, or gaming. Setup was straightforward, Bluetooth 6.0 is rock solid, and HDMI ARC worked perfectly with my TV. For anyone looking for a budget-friendly soundbar that doesn’t compromise on sound quality or customization, the Poseidon M30 is a no-brainer.

Reply from Ultimea2026-07-16

Thank you so much for your fantastic feedback! 😊 We’re delighted to hear that your Poseidon M30 has exceeded your expectations and delivered such impressive performance at an excellent value. It’s wonderful to know that you’re enjoying the clear, powerful sound, the deep bass from the wireless subwoofer, and the enhanced dialogue with VoiceMX mode. 🎬🎶 We’re also glad that the ULTIMEA App, with its extensive EQ customization options, allows you to tailor the sound perfectly for movies, music, and gaming. We’re thrilled that the setup was quick and seamless, and that Bluetooth connectivity and HDMI ARC have been working flawlessly with your TV. Thank you for your trust, your recommendation, and for choosing ULTIMEA. We hope your Poseidon M30 continues to bring you an outstanding home entertainment experience! Best regards, ULTIMEA Support Team

Poseidon D60 Soundbar by Ultimea, YES!

I received the Poseidon D60 Soundbar made by Ultimea from my daughter as a Christmas gift since my 2002 Sony system died. My wife and I decided we no longer needed a full room of speakers. Hook-up was fast. I then connected it via my TV on e-hdmi port and linked to my video player for volume control. We tried the app they offer, but found either my wife or I could use it if the other was not using the app.. :-( Immediately, we were impressed by the sound quality and ease of control. If we wanted Movie sound, one of us would use the app to make the change; mostly, we use the sports selection, which is nice because it brings out the head talkers better.

Reply from Ultimea2026-07-16

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that the Poseidon D60 has become a great replacement for your previous home audio system and that you and your wife are enjoying its sound quality and ease of use. It’s especially great to know that the setup was quick and straightforward, and that the Sports mode helps make dialogue clearer for your viewing experience. 🎬🏈 Thank you as well for sharing your experience with the ULTIMEA App. Regarding app control, only one device can be connected to the soundbar at a time. This design is intended to help protect user privacy and prevent conflicting commands from multiple devices, which could otherwise cause the soundbar to behave unexpectedly or become difficult to control. We truly appreciate your understanding and your valuable feedback. Thank you for choosing ULTIMEA, and please thank your daughter for choosing our product as such a thoughtful Christmas gift. We hope your Poseidon D60 continues to bring you many enjoyable moments for years to come! Best regards, ULTIMEA Support Team

I'm brought this stuff. Great sound quality

I'm brought this stuff, great sound system. I'm highly recommend this product. They have Best Price matching All the version.

Reply from Ultimea2026-07-16

Thank you so much for your wonderful feedback and recommendation! 😊 We are delighted to hear that you are enjoying the sound quality and overall experience with your ULTIMEA sound system. Providing great audio performance at an excellent value is always our goal, and we truly appreciate your recognition. Your support means a lot to us and encourages us to continue improving our products and services. We hope your ULTIMEA sound system brings you many more enjoyable listening experiences! Thank you again for choosing ULTIMEA. Best regards, ULTIMEA Support Team

good Customer Service

Reply from Ultimea2026-07-10

Thank you so much for your kind feedback! 😊 We’re delighted to hear that you had a positive experience with our customer service. Providing prompt, friendly, and effective support is always our priority, so it’s wonderful to know that we met your expectations. 💬 Thank you for choosing ULTIMEA. We truly appreciate your trust and support, and we look forward to serving you again in the future! Best regards, ULTIMEA Support Team

I had a great experience with ULTIMEA…

I had a great experience with ULTIMEA customer support team there were able to assist me and offer me different option to replace my product. The team services was fast and that's make me really happy of doing business with ULTIMEA

Reply from Ultimea2026-07-03

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you had a great experience with our customer support team and that we were able to assist you by offering suitable replacement options. Providing fast, responsive, and helpful service is one of our top priorities, so it’s truly rewarding to know that our team made your experience a positive one. 💬 Thank you for your trust and for choosing ULTIMEA. We sincerely appreciate your support and look forward to serving you again in the future! Best regards, ULTIMEA Support Team

Fantastic!

Bought a ultima sound bar and I love it, would recommend to anyone looking for a good affordable sound bar!

Reply from Ultimea2026-07-03

Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that you’re loving your ULTIMEA soundbar and that it has met your expectations. Providing great sound quality at an affordable price is exactly what we strive for, so it’s incredibly rewarding to know that you would recommend our products to others. 🎶🔊 Thank you for choosing ULTIMEA and for your trust and support. We hope you continue enjoying an amazing audio experience for years to come! Best regards, ULTIMEA Support Team

I love the nova S80 surround sound

I love the nova S80 surround sound, it works really well with my google TV, i also have a nice setup for in the yard

Reply from Ultimea2026-07-03

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you’re enjoying your Nova S80 and that it works perfectly with your Google TV. It’s also great to know that you’ve created a fantastic audio setup for your yard, allowing you to enjoy immersive sound both indoors and outdoors. 🎶🔊 Thank you for choosing ULTIMEA and for your recommendation. We truly appreciate your support and hope your Nova S80 continues to provide you with an amazing listening experience for years to come! Best regards, ULTIMEA Support Team

One of the worst after sales support I…

One of the worst after sales support I have ever dealt with. They refuse to replace a single speaker and force me to purchase an entire refurbished new set

Reply from Ultimea2026-07-02

Dear Antonio, We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the frustration this situation has caused. After reviewing your case, we would like to clarify that your product was purchased second-hand through a third-party seller and is therefore not covered under our official warranty policy. In addition, our soundbar systems are manufactured and paired as complete sets, so individual speakers are generally not available separately. Even though your purchase is outside our warranty coverage, we have still tried to provide alternative solutions as a gesture of goodwill and have continued to work with you to find the most suitable option. We truly value your feedback and understand your disappointment. Our team has already contacted you directly and remains committed to resolving this matter in the best way possible. If you have any further questions or would like to discuss the available options, please don't hesitate to reach out to us at [email protected]. Best regards, ULTIMEA Support Team

I bought the Skywave x40 when I bought…

I bought the Skywave x40 when I bought my 98" mini led TV and I am so glad I did. This surround sound system is awesome, I didnt think the upfiring speakers would make as much difference as they do. The wireless rear speakers let you hear all of the stuff you do not hear normally like crickets chirping and cars in the background. This system is definitely worth the money and it was very well packsged and tue quality of it is great. I highly recommend it. The 1 thing that needs to be address more is the shut off timer. If you pause a show for a few minutes it powers off, i had to go into the app when connected Bluetooth and change the timer.

Reply from Ultimea2026-06-29

Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that your Skywave X40 has been the perfect companion for your new 98" Mini LED TV and that it has exceeded your expectations. It’s fantastic to know that the up-firing speakers and true wireless rear speakers have created such an immersive surround sound experience, allowing you to hear details that bring movies and shows to life. 🎬🔊 We’re also glad that you were pleased with the packaging and build quality. Thank you for your recommendation and for choosing ULTIMEA. We hope you continue enjoying an incredible home theater experience with your Skywave X40! Best regards, ULTIMEA Support Team

This the best soundbar I’ve ever used…

This the best soundbar I’ve ever used in my life great audio quality the different modes that he have. Watching a movie makes you feel in the movie I couldn’t ask for better. I really wasn’t expecting this great quality when I’ve seen the price.

Reply from Ultimea2026-06-29

Thank you so much for your fantastic feedback! 😊 We’re thrilled to hear that this is the best soundbar you’ve ever used and that it has exceeded your expectations. It’s wonderful to know that you’re enjoying the outstanding audio quality and the different sound modes. We’re especially happy that watching movies now feels so immersive, making you feel like you’re right in the middle of the action. 🎬🔊 Hearing that our product delivered such impressive performance at its price point truly means a lot to us. Thank you for choosing ULTIMEA and for your wonderful recommendation. We hope you continue enjoying countless hours of amazing entertainment! Best regards, ULTIMEA Support Team

Helpful team.

I made a mistake while ordering, and didn’t order on the sale that was happening. I contacted the team, and they were very supportive and understanding. They replied relatively fast and helped me out. I already own a couple of their speakers, and thus I decided to buy more from their website this time. Really good brand.

Reply from Ultimea2026-06-29

Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that our support team was able to help you quickly after your order and provide the assistance you needed. It means even more to us that you’re already a ULTIMEA customer and chose to purchase from our official website again. Your continued trust and support are truly appreciated. We’re thrilled to know that our products and customer service have earned your confidence. Thank you for your kind recommendation, and we look forward to bringing you even more great audio experiences in the future! Best regards, ULTIMEA Support Team

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