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Beauty & Well-being

Ultiself

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103 reviews

2.7103 reviews
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About Ultiself

Data updated
Website
ultiself.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (55/55)
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About this business

Ultiself is a user friendly, actionable app that uses a science backed approach to create your optimal routine & build the best you.If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL [email protected] and we will resolve your problems FAST.

Written by the business, not verified by us.

Is Ultiself legit?

Ultiself (ultiself.com) has a 2.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. Opinions are polarized: 41% rate it 4 stars or higher while 50% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss App, Refund, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Many people experienced unexpected charges and subscription renewals that they did not clearly consent to or have prior knowledge of. Consumers frequently noted that the cancellation process was overly complicated, making it very difficult to stop recurring payments. However, some people mentioned that the application itself was quite useful for tracking daily habits and improving personal routines. Some reviewers were happy with the customer support team when getting helpful assistance for resolving billing issues and securing refunds. Reviewers also appreciated the multifaceted design and the user-friendly interface offered by the platform.

Auto-generated from all reviews of this business. For reference only.

What people say

Emma

Emma, made the experience to my issue very easy and she was very kind.

Reply from Ultiself2026-07-13

Thank you for your kind review! We're so pleased to hear that Emma made the process easy and provided the support you needed. I'll be sure to share your feedback with her. We truly appreciate your support and are glad we could help.

⚠️ Misleading sales process

⚠️ Misleading sales process – be careful I had a very disappointing experience with Ultiself. I initially purchased a product through an Instagram advertisement and clearly authorized the first payment. However, during the checkout process, additional products were presented by simply clicking “continue,” without a clear indication that these clicks would result in further purchases and charges. I was later charged additional amounts that I did not knowingly authorize. I was not clearly informed about any automatic payment agreement or subscription, and there was no transparent explanation in the emails I received from the company. I have contacted PayPal to dispute these charges. I recommend being very careful and reading every step of the checkout process, as the way the offers are presented can be confusing and misleading. I also have screenshots of the Instagram advert that I clicked through and showed it to my best friend who is a higher class lawyer, we will take legal steps now he also said it’s not right. Also in the email confirmation is no information about automatic payments which is illegal in Germany. you guys are in trouble now.

Reply from Ultiself2026-07-13

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can understand why this experience would leave you with serious concerns, especially if the checkout process and subsequent charges were not clear to you. We take feedback like yours seriously and would appreciate the opportunity to review your case in detail. Please contact me directly at [email protected] with the email associated with your purchase and any relevant information. I’ll personally ensure your case is reviewed thoroughly and that you receive a clear response after we investigate the matter.

Utiself is a complete scam

Utiself is a complete scam. I’ve been trying to cancel my subscription but all emails go unanswered. I shall have to cancel my card. DO NOT sign up

Reply from Ultiself2026-07-13

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you'd feel concerned if you've been trying to cancel your subscription and haven't received the response you expected. We'd like the opportunity to look into your case and help resolve it. Please email me directly at [email protected] with the email address associated with your account. I'll personally make sure your request is reviewed as a priority and that you receive a response as soon as possible.

I am sticking to my goals better

Reply from Ultiself2026-07-13

Thank you for your review! We're delighted to hear that Ultiself is helping you stay consistent with your goals. Building lasting habits takes time, and it's great to know the app is supporting you along the way. We appreciate your support and wish you continued success on your journey.

Shit and stealing my money

Reply from Ultiself2026-07-10

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why you feel upset if you believe you were charged unexpectedly. We take concerns about billing very seriously and would like the opportunity to review your case carefully. Please contact me directly at [email protected] with the email associated with your account and any details about the charges. My team and I will investigate the matter thoroughly and provide you with a clear response as quickly as possible.

Wouldn't cancel my subscription via…

Wouldn't cancel my subscription via email. 100% a scam site

Reply from Ultiself2026-07-09

Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for your feedback. We’re already in contact with you and are actively working through your case together. We appreciate your patience while we continue assisting you. If you have any additional questions or need further support, please feel free to continue our conversation by email. We're here to help.

The team is absolutely marvelous

The team is absolutely marvelous, im not great with apps and sunscriptions They helped me get set up and an opertunity to learn how it all works. They truly are dedicated to helping people get over their addiction above all else and the courses are motivating and well structured. Thanks Team Ultiself, i appreciate you.

Reply from Ultiself2026-07-09

Thank you so much for your heartfelt review! We're delighted to hear that our team was able to help you get started and make the app easier to understand. Knowing that you feel supported on your journey and that you're finding the courses motivating and well structured means a great deal to us. Your kind words are a wonderful encouragement to the whole Ultiself team. Thank you for your trust and support!

One week subscription, charged automatically 87usd afterwards - SOLVED

I took only one week subscription. After the week had passed, ultiself charged me automatically 87 USD! I contacted them via email, let's see if they react and reimburse me. Be very careful with the app! --- Update: I got very fast feedback and the problem will be solved. Changed from one star to four

Reply from Ultiself2026-07-04

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this would raise concern, especially if you were not expecting an additional charge after your one-week subscription. We take billing questions seriously and appreciate you reaching out to us. If you have already contacted our support team, thank you for your patience while we review your case. If you need any further assistance, please feel free to contact me directly at [email protected]. My team and I will make sure your case is carefully reviewed and that you receive a clear response as soon as possible.

okay

only average

Reply from Ultiself2026-07-02

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why this situation would be deeply concerning, especially if you noticed charges you did not expect and have not yet received a response to your emails. We take reports like this seriously and would like the opportunity to investigate your case thoroughly. Please contact me directly at [email protected] with the email address associated with your account and any details about the charges. I’ll personally make sure your case is reviewed as a priority and that you receive a response as soon as possible.

Micheal was very helpful

Micheal was very helpful, professional and efficient . Thank you

Reply from Ultiself2026-07-03

Thank you for your kind review! We're delighted to hear that Michael was able to help you with professionalism, efficiency, and care. We'll be sure to share your feedback with him, as recognition like this means a lot to our team. We truly appreciate your support!

Helpful but some issues

Overall the app is going to be helpful but the self hypnosis and meditation tracks keep stopping part way through which is very annoying!

Reply from Ultiself2026-07-02

Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for your balanced feedback. I'm glad to hear you're finding the app helpful overall, but I can see why the meditation and self-hypnosis tracks stopping midway would be disappointing. We'd like to look into this and help resolve it. Please contact us at [email protected] with your device model and app version, and our team will investigate the issue and do our best to help as quickly as possible.

When I downloaded the app

When I downloaded the app. I made a mistake so I paid 3 times the big price. I wrote on supportultiself and told them I want to canceled my subscription. Few minutes later I had a replied from Michael some one from ultimate team. Michael made a research and found the probleme. Since that time I got a no more charge VIP life time access to ultiself. Thank you Michael.

Reply from Ultiself2026-07-02

Thank you so much for sharing your experience! We're delighted to hear that Michael was able to quickly investigate the issue and help resolve it for you. Providing prompt, thoughtful support is something we care deeply about, and it's wonderful to know you were happy with the outcome. We'll be sure to pass your kind words along to Michael. Thank you for your trust and for being part of the Ultiself community!

Grate app

Grate app Keeps me focused and get you going with routines

Reply from Ultiself2026-07-02

Thank you for your great review! We're so glad to hear that Ultiself helps you stay focused and build routines that keep you moving toward your goals. Supporting consistency and making it easier to create positive daily habits is exactly what we aim for. We truly appreciate your support and are happy to be part of your journey.

Due to financial difficulties I…

Due to financial difficulties I requested a refund! Emma contacted me immediately, reviewed my situation, and arranged for a full refund! Emma was professional, empathetic and supportive during my ongoing process!

Reply from Ultiself2026-06-29

Thank you for sharing your experience. We're so pleased to hear that Emma was able to assist you quickly and with care during a difficult time. We'll be sure to pass along your kind words to her. Providing professional, empathetic, and supportive service is something we strive for every day. We truly appreciate your feedback and wish you all the best moving forward.

Excellent layout of app

Excellent layout of app. Provides right balance of functionality and flexibility.

Reply from Ultiself2026-06-30

Thank you for your kind feedback! We're delighted to hear that you enjoy the app's layout and that it strikes the right balance between functionality and flexibility. Creating an experience that's both powerful and easy to use is something our team works hard to achieve. We truly appreciate your support and are glad Ultiself is working well for you.

Unauthorized Charges

Edit: The issue below was solved by the Ultisef support team in a timely manner. All incorrect charges were funded, and their support staff were sincere and very helpful. I purchased their subscription for $9.92 USD which seemed like a fair price for the product they offered. When I checked my bank account that charge was there but one minute after this I was also charged $8.92 and $57 at the same time. As someone who purchased the app in an effort to better themselves and use their self help tools this unauthorized deduction was not only incredibly distressing but has a massive financial impact due to my situation.

Reply from Ultiself2026-06-29

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this would be deeply concerning, especially when you were expecting a single purchase and noticed additional charges immediately afterward. We take billing concerns like this very seriously and understand the impact they can have. Please contact me directly at [email protected] with the email associated with your account and the details of the transactions. My team and I will review your case carefully and provide you with a clear response as quickly as possible.

These guys are a bunch of scammers

These guys are a bunch of scammed. They will badger you with a deal eventually reducing offer to $5 then hey presto they've taken $50, do not be taken in . SCAMMERS

Reply from Ultiself2026-06-29

Hi, I’m Rebecca, Head of Customer Support at Ultiself. Thank you for taking the time to share your feedback. We’ve already been in touch with you directly and have worked through your request together. If you have any further questions or need any additional assistance in the future, please don’t hesitate to contact us at [email protected]. We're always happy to help.

Top Customer Service

They were quick to help me and i couldn’t have asked for more. I erroneously made multiple payments and they refunded the amount straight away. Thank! Top customer service!

Reply from Ultiself2026-06-27

Thank you so much for your kind words! We're delighted to hear that our team was able to help quickly and resolve the issue with your duplicate payments. Providing prompt, caring support is something we truly value, so it's wonderful to know you had such a positive experience. We really appreciate your feedback and your support!

I did not want to subscribe you charged…

I did not want to subscribe you charged me third i want to cancell et be refunded.

Reply from Ultiself2026-06-27

Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you'd be concerned if you were charged for a subscription you did not intend to purchase. We take situations like this seriously and would like to review your account and billing history. Please email me directly at [email protected] with the email associated with your account and any details about the charges. My team and I will investigate your case carefully and provide you with a clear response as quickly as possible.

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