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Beauty & Well-being

UNIQSO

ClaimedCollecting reviews

969 reviews

3.0969 reviews
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About UNIQSO

Data updated
Website
uniqso.com
Category
Beauty & Well-being
Location
Malaysia
Status
Unclaimed
Last 12 months
19 reviews
Replies to negative
94% (364/388)
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About this business

About usWe are online store of beautyBuy cheap & quality cosplay wigs, colored contact lenses/circle lenses, skin & eye care products culled from Japan & Korea.Shop now

Is UNIQSO legit?

UNIQSO (uniqso.com) has a 3.0 out of 5 rating on OK.one, based on 969 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 94% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Purchasing is simple and easy

Purchasing is simple and easy, I wish there was an easier way to tell what was actually available in your prescription because even if you filter it will still show contacts that are out of stock (without saying they're out of stock until you go in and pick you prescription). It's also a little difficult to tell exactly what the contacts will arrive like but the quality is amazing. I'm still currently waiting on my shipment which says it already shipped but I have yet to actually receive it.

Waited over a month

Waited over a month and order never shipped and customer service just replied that they're busy. Only saving grace was that my refund went through after waiting 5 weeks with no shipment.

Reply from UNIQSO2021-09-11

Hi. Please be informed of the processing time for your custom made lens which takes 4-6 weeks. If you need assistance, please email [email protected] and we will be glad to assist.

Good customer service

Sadly my package got lost in transit. But I got a replacement order so I am happy with how it turned out. -1 Star because I had to wait an additional 2,5 months for my order. The product is great.

Slow service but received a refund

3 weeks into processing and there were no signs that my order will be shipped anytime soon when I'm in need of them. Understandably as a result of the pandemic, customer service was slow but have managed to get a refund promptly and sought elsewhere.

They are great but they took forever…

They are great but they took forever to be delivered and I couldn’t track it it was kind of annoying and I had no idea if it was going to come

Reply from UNIQSO2021-09-03

Hi. For future order, if you require any assistance in tracking the parcel, please email [email protected] and we will be glad to assist.

You guys said it takes 10 days for my…

You guys said it takes 10 days for my package to get here of a one single order of a pair of contacts and it’s taking nearly 20 days and it’s still not here also why are you guys sending reviews out on your products haven’t even arrived yet?

Reply from UNIQSO2021-08-26

Hi. Please be informed of the delivery time frame for the shipping method chosen for the order. If you need assistance, please email [email protected] and we will be glad to assist.

Great products, worsening customer service

Uniqso has an amazing selection of high quality lenses! However, I feel like they used to be more communicative and shipped things out faster. I usually place orders well ahead of my events and let them know the event dates. This time around they took 11 days to ship my order, and I’m worried it won’t arrive in time for my event.

Reply from UNIQSO2021-08-26

Hi, thanks for your feedback. For your information, we have announced on our website that due to new wave of Covid-19 infections, please allow us to take additional 1-2 weeks to ship out your orders as our fulfillment teams are working on an alternate days basis. For future orders, if you need assistance, please email [email protected] and we will be glad to assist.

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