Construction & Manufacturing

Universal Windows Direct

Claimed

101 reviews

★★★★★

3.7101 reviews

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About Universal Windows Direct

Data updated 2026-09-05

Website: universalwindowsdirect.com
Category: Construction & Manufacturing
Location: United States
Status: Unclaimed
Last 12 months: 17 reviews
Replies to negative: 45% (15/33)

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8009845846 [email protected]universalwindowsdirect.com

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling.

Written by the business, not verified by us.

Is Universal Windows Direct legit?

Universal Windows Direct (universalwindowsdirect.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 45% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-09-05.

What people say

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101 reviews matching

John FUnited States · 1 review · Experienced 2024-02-08 · Posted 2024-02-11

★★★★★

Great Product, Oustanding Service and Warranty

Outstanding Customer Service and Professionalism from Jordan who installed the windows, to Jim who measured the windows and Kirk who sold us the windows. All around great service. It was nice to have someone who really enjoys his job of removing/installing new windows. Jordan explained everything of how the day would go and it did. He cleaned up after each window installation and there was no trash left behind.

Reply from Universal Windows Direct2024-03-05

John, thanks again for choosing Universal Windows Direct with your replacement window needs. We're thrilled to hear our team provided your with exceptional satisfaction from start to finish. If you have any additional home remodeling needs, please keep us top of mind!^J