UntilGone.com (untilgone.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 56% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-08-10.
There are way too many emails every day.
Then of course, you repeat the same items over and over and over and over . . .
Also, clearly there is a sister company selling the same things, so all in all this is a major pain
Reply from UntilGone.com2024-11-12
Hi Barry,
We apologize for the frustration with the frequency of emails and repeated items. We understand how overwhelming that can feel, and we want to improve your experience. Please consider adjusting your email preferences, or reach out to our support team at [email protected] for assistance. Thank you for your feedback it helps us make positive changes.
I bought as a gift and found out the person already had one. They didn't offer a return label because they don't pay for return shipping. When I went to the post office it was so expensive $17 I didn't send it back. After I told them they said they could of sent the label and shipping would be about $7 but it was too late as I gave it away. I was told they keep prices low by not paying return shipping. I'll stick with Amazon or Groupon from now on.
Reply from UntilGone.com2024-11-11
Hi Melody,
We’re sorry to hear about the return experience with your recent gift purchase. We understand the importance of flexible return options, and we apologize for the frustration caused by the shipping cost. Keeping prices low by not covering return shipping is a part of our model, but we’ll consider your feedback as we work to improve. Thank you for sharing your experience with us.
I tried ordering from you guys over three times and every time the order got canceled so your service sucks.
Reply from UntilGone.com2024-11-08
Hi Sifa,
We’re very sorry for the repeated cancellations you experienced. This isn’t the service we aim to provide, and we understand how frustrating this must have been. We will take note of this points so at least we can serve our customer better and to help further improve the Untilgone.com experience. Every suggestion/feedback given to us will be taken into account. Thank you for sharing this to us.
Again as usual you have never disappoint. Always great deals and different ways to pay is so helpful. I’m so glad I found this sight
M
Michael York · 4 reviews · Verified · Experienced 2024-10-05 ·
★★★★★
All you have to do is read my email…
All you have to do is read my email chain. The product I purchased was of terrible quality and you would not stand behind it - return shipping you want me to pay is nearly what I paid for the product!
Update - replied to Untilgone after their response on Trustpilot to me. LOL - SAME BULLCRAP - They would rather lose a customer than TRY to make them Happy - all over return shipping charges for a TERRIBLE PRODUCT. UntilGone? Pitiful Customer Service - I will be shopping elsewhere in the future!
Reply from UntilGone.com2024-11-07
Hi Michael,
We’re very sorry to hear about your experience with the product quality and the return shipping cost. We understand your frustration, and this isn’t the level of support we aim to provide. Please reach out to our customer support team again at [email protected] so we can review your case and explore options to better address your concerns. Thank you for sharing your feedback—it helps us improve.
P
Patricia Di Maria · 6 reviews · Verified · Experienced 2024-10-06 ·
★★★★★
My experience with Untilgone.com
Every purchase I've made from UntilGone.com has been excellent. From purchase to delivery was A-One. Will definitely shop from them again!
The item that I received was not the item that I purchased. Additionally, the item was of very poor quality.
Reply from UntilGone.com2024-11-06
Hi Dashawn,
We’re sorry to hear that you received the wrong item and that it didn’t meet quality expectations. This isn’t the experience we want for our customers. Please reach out to our customer support team at [email protected] so we can arrange for a replacement or discuss another solution that works for you. Thank you for giving us the opportunity to make this right.
When I received the battery charger, one of the battery clips was lacking a spring I contacted until gone. They immediately processed my request and I received a replacement of the damaged part. I’m happy.
