UntilGone.com (untilgone.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 56% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-08-10.
It has been a month since I placed my order. I have received 2 of the 3 items that I ordered. The tracking information on the 3rd item is not always up to date. I believe my package has been lost and not sure when I will be receiving it, if at all.
Reply from UntilGone.com2024-11-18
Hi Michele,
We sincerely apologize for the delay in receiving your full order. Waiting this long is frustrating, and we understand your concern about the missing item. Please contact our customer support team at [email protected] so we can investigate the issue and provide an update or resolution. Thank you for your patience, and we’re here to help make this right.
I had been thinking of purchasing one of those bright assed LED light bulbs to put into my attic for better visibility. This one came along, and the purchase was simple, and it arrived within a week. I am happy about it.
I have no complaints with your products or any of the items I receive them as I’m supposed to and I thank you and it’s been a great help shopping on your site
My item never arrived so I had to Cancel the order and to date, I am still awaiting my refund.
Reply from UntilGone.com2024-11-18
Hi Carly,
We sincerely apologize for the inconvenience caused by your missing item and the delay in processing your refund. This is not the experience we strive to provide. Please reach out to our customer support team at [email protected] to ensure your refund is expedited. Thank you for your patience, and we appreciate your feedback.
Hi mary,
We’re sorry to hear that you’re having trouble receiving your orders. This isn’t the experience we want for our customers. Please contact our customer support team so we can look into this and assist you in resolving the issue. Thank you for bringing this to our attention.
Jose Class · 13 reviews · Verified · Experienced 2024-10-16 ·
★★★★★
Is deceptive when on it's appearance.
The product is nice but the web site gave the impression this was a larger camera.
The camera is not very useful.
Reply from UntilGone.com2024-11-18
Hi Jose,
Thank you for your feedback. We’re glad you liked the product, but we’re sorry the size didn’t meet your expectations. Your input helps us improve our product descriptions to provide clearer information. If there’s anything we can assist you with, please reach out to our support team at [email protected].
Hi Karen,
We’re sorry to hear that your sanitation wand didn’t work as expected. This isn’t the quality we aim to provide, and we’d be happy to help. Please reach out to our customer support team at [email protected] for assistance with troubleshooting or a replacement. Thank you for letting us know.
You sent the package to the wrong address and would not send it to the right address.
Reply from UntilGone.com2024-11-13
Hi Cathleen,
We’re very sorry for the frustration caused by the shipping error and for not being able to redirect your package. This is not the experience we want for our customers. Please contact our customer support team to explore how we can assist in resolving this issue. Thank you for sharing your feedback it helps us improve.
