UntilGone.com (untilgone.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has replied to 56% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-08-10.
They sold me a LED Face Mask that arrived without the all-ipmortant crucial for operation Power Control Box. I contacted them, and their response is to claim that they never promised me the Power Control Box... That's like, oh, we sold you a car, but we never promised it would come with the engine. One should never buy anything from these scammers.
I purchased a Robot vacuum mop. It has never worked. I emailed a video as requested a receipt of pur hase . My first and second attempt a email got answered by an automated system. When I sent the receipt is when I have heard nothing since. I just want a refund. I did all the trouble shooting and charged it not only the requested 6 hrs but over night. It doesn't work. I just want a refund.
Horrible company. I ordered pillows that showed up looking nothing like they were advertised. I also ordered jewelry that never arrived. They stated they would refund the jewlery, and never did. They would only refund the pillows if I paid to send them back. So I would pay extra for items that were nothing like advertised. They refused to do anything. If you like to gamble with purchases you found the right company.
I ordered a couple of items of the same thing that is nothing like the picture is. I even looked up the company that shipped it to ask what it is. The writing on the box is so small you can't read it. I wanted to return it but after paying 28.00 for this I don't feel like I should have to be out money to send it back.
I ordered a handheld game system, received tracking info saying it was shipped, however it appears that the package was never picked up from the seller. If I understand the sales model with untilgone.com, getting your package will be hit or miss since they appear to just be a broker for individuals who want to sell stuff. They don’t actually warehouse any of the products that they offer on their site, and I’m not sure how well they vet their sellers. I say this because when I contacted their customer support I was told that they would reach out to the vendor to try and resolve my problem. I suspect I won’t get the product or a refund, so buy from this merchant with caution if at all.
what they and what they do is two different things.
No issues when ordering from UntilGone. I received my product with no issues either.
Amazing website!!! Awesome deals!!!!
Lots of good deals - I always open up this email !!
The junk box is just that! Don't fall the description, there is nothing in there anyone could ever want or use. Save your money!
Hi, We understand that your experience didn’t meet the expectations we strive to deliver. Your feedback is incredibly valuable, and we’ll share it with our team to improve both our product descriptions and the items included in future Junk Boxes. If there’s anything we can do to address your concerns, please don’t hesitate to reach out to our customer support team at [email protected]. Thank you for giving us a try and for sharing your honest thoughts.
Until Gone had the lowest price for the software subscription. It is working great, fully functional, and contains the same items as the subscription I would have chosen directly from Microsoft. 5/5, would purchase again.
I didn't receive my cable cords for Apple devices. Only realized when I was looking through a recent advert!
Hi Edna, We’re sorry to hear that your cable cords were missing from your order. This is not the experience we want for our customers, and we completely understand how frustrating this must be. Please contact our customer support team at [email protected] at your earliest convenience so we can resolve this issue promptly by either sending the missing cords or finding another solution for you. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.
This product is great for grooming my two dogs; it's very expensive at the groomers. This is a great idea for the in between times for keeping them groomed. Yes the product is what was advertised.
The item I bought leaked. That was the issue. I would not recommend buying this product
Hi Michele, We’re very sorry to hear about the issue with your item leaking. This is not the quality we aim to provide, and we appreciate you letting us know. Please contact our customer support team at [email protected] so we can look into this and assist you in resolving the issue. Thank you for bringing this to our attention.
Descriptions are complete and informative. Shipping is super fast! Products are of good quality.
In July I ordered an Apple Ipod that was listed as new. In the first week of November the ipod strated to come apart, mainly the screen. I contacted Until Gone and was told since it was past the 90 day warranty (by a coulple of days) there was nothing they could do. It wasn't like the ipod wasn't working properly, it was falling apart which means I was sold a defected product that was suppose to be new. They insisted that the ipod was listed as refurbished and just so happens that the ipod is no longer avaliable. I DO NOT PURCHASE REFURBISHED PRODUCTS. So I got them with that one. Its clear what's going on here. Years ago I had an Iphone 7 that started to swell due to the battery. I took it to the Apple store and was told it was out of warranty by several years but they will give me credit for the price of the phone towards an Iphone 11. Now that's customer service. You will be better off going with Brad's Deals. They have quality products and better customer service. Until Gone sells you lemons. BUYER BE WARE.
Hi Jose, We’re sorry to hear about your experience with the iPod order. It’s truly disappointing to receive a product that doesn’t meet expectations, especially when it is anticipated to be new. We understand the confusion, as it was clearly stated that the item was sold as refurbished. We regret that the resolution offered wasn’t satisfactory and that this has left you feeling let down by our service. Your feedback about product quality and warranty support is invaluable, and we will use it to review and improve our processes to prevent such issues in the future. We understand how frustrating this situation must have been, and we appreciate you taking the time to share your experience with us. If there’s anything further we can do to assist, please don’t hesitate to reach out.
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