UplightRentals.com (uplightrentals.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
The lights arrived on time for our event and were exactly what we needed. They were easy to assemble, looked great, and the return process was just as simple. The packaging made it quick and hassle-free to pack everything up and send it back. I would definitely rent from them again!
Easy delivery system. Lights worked perfectly, and it was easy to package up and send back out with the delivery label already printed out. Great touch!
The rental process was easy and everything arrived as scheduled, packed well, with great instructions - all was great. My issue was with the lights themselves, they were not bright enough even on full strength. I had 8 in one room approximately 20x20 and it was very dark.
Reply from UplightRentals.com2026-06-08
Jocelynn, thank you for your review and for sharing your experience. We're glad the rental process, packaging, and instructions met your expectations.
I'm sorry to hear the lighting output wasn't what you were hoping for. Brightness can vary significantly depending on wall color, ceiling height, room layout, and light spacing. We'd be happy to review your setup and provide recommendations for future events to help achieve a brighter look.
We appreciate your feedback and the opportunity to improve!
Great price and fantastic service. Ordering was easy. Confirmation and communication were quick and professional, even catching that we are a tax exempt school and adjusting our order after the fact. Equipment arrived exactly as planned, worked great, and came with clear instructions for operating, packing, and returning it.
Reply from UplightRentals.com2026-06-08
Jeremy, thanks for sharing your experience with us. We love making events like yours shine, and we hope we can serve you again in the future!
Uplight Rentals delivered! The communication from purchase to return was exceptional! The lights arrived on time as promised. They were well protected and simple to return. I love that the lights arrived preset to my color preference. All I literally had to do was select a desired location and turn the lights on. If I had to find a negative I would say that the cost adds up quickly as there are additional convenience add ons that raise the cost per light. I only rented five for this reason, but five uplights ultimately provided the desired effect.
Reply from UplightRentals.com2026-06-08
Thank you for the thoughtful review, Belinda!
We're so glad to hear the rental process was smooth from start to finish and that the preset color option made setup easy. It's great to know the five uplights created the look you were hoping for.
We also appreciate your feedback on pricing and add-ons. We aim to keep our rentals flexible so customers can choose only the options they need. Thank you again for trusting us with your event!
Super convenient to be able to rent string lights! The delivery and shipping process was easy.
Reply from UplightRentals.com2025-05-29
Thanks so much for the kind words! We're thrilled to hear the rental and shipping process was easy for you. Making things convenient is exactly what we aim for, and wee hope we can help with your next event, too!
This is the best rental company experience and a great alternative to renting lighting for events. Have used them a few times and it's always super professional, on time, and so convenient to receive and return!
Reply from UplightRentals.com2025-05-12
Thank you so much for the kind words! We're honored to be your go-to for event lighting and thrilled to hear each rental has been smooth, professional, and convenient. We truly appreciate your continued trust and look forward to helping with your future events!
We are unsure if the set even came with all of the contents needed to work with them. We read the instructions and had someone who works with lights very similar (maybe even the same) try to get them, but she stated that we were missing something for them. I don't know because I was busy with other things, but if they couldn't figure it out, either 1. the instructions were unclear, or 2. the set wasn't complete.
Reply from UplightRentals.com2025-05-12
We’re sorry to hear the experience didn’t meet your expectations, and we really appreciate you taking the time to share your feedback. While we do include setup instructions and access live weekend support, we understand something didn’t land this time—and that’s on us. We’re actively working to improve clarity and ease of use for future rentals.
Thank you again for your honesty—it helps us do better.
Thank you so much for the 5-star review! We’re glad to hear you had a great experience with us. Your support means a lot, and we’d love to help with your next event anytime!
Love working with UplightRentals.com Will be ordering again and again.
Reply from UplightRentals.com2025-03-24
Thank you so much for your kind words! We love working with you too and truly appreciate your support. Looking forward to helping with your next event!
From start to finish, Lucas was fantastic. He guided us with the lighting layout and figuring out how many lights to order.
The boxes of lights arrived exactly as expected, and set up was a breeze. The venue looks amazing.
Thank you UplightRentals for helping make our event a success.
Reply from UplightRentals.com2025-03-25
Thank you so much for your kind words! We're thrilled to hear that Lucas was able to guide you through the lighting layout and make the process smooth from start to finish. It’s great to know that setup was easy and that the venue looked amazing! We truly appreciate your trust in us and are so glad we could play a part in making your event a success. Hope to work with you again in the future!
J
Johnson · 1 review · Verified · Experienced 2024-11-06 ·
★★★★★
Order arrived early and the set-up was…
Order arrived early and the set-up was very easy. I would definitely rent from them again
Reply from UplightRentals.com2025-03-25
Thank you for your wonderful review! We're so glad your order arrived early and that setup was a breeze. It’s great to hear you’d rent from us again—we’d love to help with your next event!
Uplight Rentals provided the ideal lighting for our outdoor wedding. I asked for their advice and they gave me several solutions to choose from. Their advice included diagrams. When the lights were delivered we easily followed the plan we decided on. Their experience made it possible to hang and light the tent with confidence. We are happy we found this company.
Reply from UplightRentals.com2025-03-25
Thank you for your thoughtful review! We're so happy we could help bring your outdoor wedding vision to life. Providing guidance and making setup as easy as possible is what we strive for, and it’s wonderful to hear that our diagrams and advice made a difference. Wishing you all the best, and we’d love to help with any future events!
Very easy but some batteries are loosing charge retention
I emailed customer support prior to renting and they were quick to respond, even after hours on a weekday. The items arrived in great condition with ample packing material and clear instructions on use and repacking. The uplights were easy to use and change. The only reason I deducted a star is the batteries in some of my lights lasted 6ish hours. We fully charged the lights the day before my event, had the lights on for around an hour during set up, then turned them off until 4pm. By 10pm, 20% of the lights had turned themselves off due to low battery. I would expect longer than 6ish hours of use for wireless lights.
Reply from UplightRentals.com2024-09-14
Thanks for taking the time to leave a helpful review. We're thrilled to hear that our customer support and the quality of our items met your expectations. We apologize for the issue you experienced with the battery life of some of the uplights. Your feedback is incredibly valuable, and we're actively testing and verifying our lights to ensure they meet the high standards our customers expect. We're also working on updating our inventory to provide even longer-lasting performance.