Friendly and accommodating
Reply from UrbanStorage.com2021-04-05
Hello, Thank you so much for leaving your feedback! We greatly appreciate it. Please let us know if you need anything.
About UrbanStorage.com
Data updated- Website
- urbanstorage.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 0% (0/2)
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Is UrbanStorage.com legit?
UrbanStorage.com (urbanstorage.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Very clean
Very clean. Nice staff. Always cool inside
Reply from UrbanStorage.com2021-04-05
We appreciate your review. Thank you for sharing your positive experience. Should you need anything, please let us know.
Great
Best customer service ever! Mistie is the best. So good!
Reply from UrbanStorage.com2021-04-05
Hello, Thank you so much for leaving your feedback! We greatly appreciate it. Please let us know if you need anything.
Professional
Clean, professional and very friendly and helpful staff.
Reply from UrbanStorage.com2021-04-05
Good Afternoon! Thank you for your review. We appreciate you taking the time to share your experience. Thank you so much for your business.
The manager was very helpful and the…
The manager was very helpful and the storage is great.
Reply from UrbanStorage.com2021-04-05
Hello, Thank you so much for leaving your feedback! We greatly appreciate it. Please let us know if you need anything.
Good storage facility
Nice, clean storage at a reasonable price. Navia is very friendly and helpful.
Reply from UrbanStorage.com2021-04-05
Hello, Thank you so much for leaving your feedback! We greatly appreciate it. Please let us know if you need anything.
Amazing people working there always…
Amazing people working there always satisfied with my service!
Reply from UrbanStorage.com2021-04-05
We appreciate your review. Thank you for sharing your positive experience. Should you need anything, please let us know.
Excellent customer service and…
Excellent customer service and facilities. They had a unit ready for me right away when I walked in without an appointment. As a single woman moving into their facilities, I felt safe right away with the security features and well kept grounds. I would definitely recommend this property to friends and family.
Reply from UrbanStorage.com2021-04-05
Thank you for your review. So happy to hear about your positive experience. If you need anything in the future, please don’t hesitate to reach out.
Super professional
Super professional, helpful and friendly! Clean facility with great lighting, elevator access and carts!
Reply from UrbanStorage.com2021-04-05
Thank you for your review. So happy to hear about your positive experience. If you need anything in the future, please don’t hesitate to reach out.
Really helpful and they have the great…
Really helpful and they have the great idea to keep a key on file. Gentleman the first day I picked up the uhaul seemed to be having a stressful day. Slightly unprofessional with the swear words and bad mouthing software(even if it is bad, maintain your cool). He was also helpful as well. No quarrels here! Plan on keeping the unit because of the ease of access! It’s great!
Great Self Storage
Just a wonderful, all around experience.
Reply from UrbanStorage.com2021-04-05
We appreciate your review. Thank you for sharing your positive experience. Should you need anything, please let us know.
Safe and Secure Storage
Clean, dry, quiet, safe, easy to access, friendly, helpful--awesome!
Reply from UrbanStorage.com2021-04-05
Thank you for your review. So happy to hear about your positive experience. If you need anything in the future, please don’t hesitate to reach out.
Excellent.
Excellent place and practices so far. Bobby is great.
Reply from UrbanStorage.com2021-04-05
Hello, Thank you so much for leaving your feedback! We greatly appreciate it. Please let us know if you need anything.
EXCELLENT SERVICE AND AFFORDABLE UNIT!
Reply from UrbanStorage.com2021-04-05
Hello, Thank you so much for leaving your feedback! We greatly appreciate it. Please let us know if you need anything.
The agent was helpful
The agent was helpful, friendly and knowledgeable, and had just the right space available. Plus, a discount for the first 2 months!
Reply from UrbanStorage.com2021-04-05
Good Afternoon! Thank you for your review. We appreciate you taking the time to share your experience. Thank you so much for your business.
Easy check-in
Easy check-in. Very pleasant people and clean facility.
Reply from UrbanStorage.com2021-04-05
We appreciate your review. Thank you for sharing your positive experience. Should you need anything, please let us know.
Great service
Great service, smiles behind the counter, knowing your name! Thank you!
Reply from UrbanStorage.com2021-04-05
Hello, Thank you so much for leaving your feedback! We greatly appreciate it. Please let us know if you need anything.
Great
Great! Staff was very helpful and made it as painless as possible.
Reply from UrbanStorage.com2021-04-05
We appreciate your review. Thank you for sharing your positive experience. Should you need anything, please let us know.
Nice facility
Nice facility. Nice people and I love being able to drive in. Don’t have to worry about the weather!
Reply from UrbanStorage.com2021-04-05
Good Afternoon! Thank you for your review. We appreciate you taking the time to share your experience. Thank you so much for your business.
Very nice facility and great…
Very nice facility and great management. Robert and Annie go out of there way to assist me. Many thanks, Blair
Reply from UrbanStorage.com2021-04-05
Thank you for your review. So happy to hear about your positive experience. If you need anything in the future, please don’t hesitate to reach out.