UrbanStorage.com (urbanstorage.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
If you need storage in Seattle in Capitol Hill or nearby neighborhoods, I can't recommend UrbanStorage Cap Hill enough. The staff there are super helpful and even nicer! And the facility is conveniently located, clean, and feels very safe.
First thing you notice is how clean the parking area , entrance and lobby is. Even though the manager was on the phone when we entered the lobby, she acknowledged us and was helping us right away. Answered all our questions and explained the billing and renting process. The 3 month, half off price was also a factor in our decision, it was the personal service and friendly personality of the manager that made it an enjoyable experience and we will definately be renting future storage spaces at you Auburn WA location. Five stars.
Dylan is a sweetheart. He is kind, courteous and professional. I like the set-up of the actual storage units. They are heated and dry. The locks that they use are novel. No more bulky master locks-even though I have a bagful of them. Sometimes it can be competitive for carts but never more than a few minutes. Conveniently located off Airport Way. Looks like I found a great customer solution . Thumbs up
63 reviews matching