SuperSmart, a pioneer in nutritional supplements since 1992For over 30 years, SuperSmart has helped customers around the world restore and maintain good health through science-based nutritional supplementation. Since 1992, our mission has stayed the same: offer supplements of uncompromising quality, formulated on the latest scientific research and produced to pharmaceutical standards.Our catalog includes more than 400 products covering vitamins, minerals, probiotics, antioxidants, anti-aging formulations and phytonutrients, available as softgels, capsules, tablets, powders and enteric-coated pills. Every product is manufactured in GMP (Good Manufacturing Practices) and HACCP (Hazard Analysis and Critical Control Points) certified facilities located in the European Union and the United States.We are committed to clean formulations. Our range features Gluten-Free, Non-GMO, Additive-Free, Soy-Free, Nanoparticle-Free and Vegan-Friendly products, with full transparency on product origin, ingredients and dosages, so you always know exactly what you are taking and why.Our guiding principles have remained the same for more than three decades: quality, safety, efficacy and scientific validation. Each formulation is evidence-based, and we document the research behind our ingredients so customers can make informed decisions.Ordering from us.supersmart.com is simple, with reliable delivery across the United States, a subscription program for your daily essentials and loyalty discounts for returning customers. Our customer service team is available at [email protected] and is happy to help with any question about products or orders.
Written by the business, not verified by us.SuperSmart USA (us.supersmart.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company, consistently sharing wonderful feedback about their overall purchases. Many customers frequently praise the high quality of the health supplements, noting how effective they are and how wonderfully fast the shipping times usually are. People also deeply appreciate the user-friendly website, clear product descriptions, and the responsive customer support team whenever assistance is required. However, some reviewers were not happy with unexpected delivery delays, missing order notifications, and difficulties tracking their packages properly. A few consumers also experienced frustrating issues with shipments arriving late or sensitive items being left unprotected in hot outdoor mailboxes.
Auto-generated from all reviews of this business. For reference only.Excellent product , exceptionally efficient process and no pushy sales . Transparency of product origin ,ingredients, quality & description evidence based . Information. User friendly website . easy membership , onboarding & off . EXCELLENT Prices no gimmicks Fast delivery & correct . So glad I found this company .
I have subscriptions to other products from other companies. Normally, I'll get an email ahead of time that my subscription will be getting ready to process (usually at least 3 days prior if not more). That allows me to adjust the date if I didn't need it at the time. I did not get that email from Supersmart. The only email I received was on Aug 3rd indicating that the product shipped and it provided both the order and tracking #'s. That also was the last email received from Supersmart. In addition, although I don't mind not receiving any delivery notification, most other companies that I have subscriptions with send an email indicating that the package was delivered. Also, for this particular instance, I did not need the product this early and would have modified the date had I been made aware prior to it being shipped. I might not even need the future products depending on some medical tests that I will be receiving next week. So the company just needs to be more pro-active in their communications.
Hi Frank, thank you for such thoughtful and detailed feedback. This is genuinely helpful. You have raised a completely fair point. A pre-shipment notice a few days before your subscription processes, giving you the chance to adjust or skip a delivery, is exactly the kind of proactive communication customers should expect, and a delivery confirmation afterward as well. You are right that this is a gap, and it is one we are actively working to improve as we build out our subscription program. In the meantime, we do not want you to be stuck with product you may not need, especially with your medical tests coming up. Please reach out to us at [email protected] and we will be glad to help you pause, reschedule, or adjust your upcoming subscription orders, and assist with this most recent one if needed. We really appreciate you taking the time to help us do better. The SuperSmart Team
Product is wonderful. Praise The Lord!
Very fast shipping, great prices and excellent products.
Exceed expectations
Best price and quantity of product Slow delivery though in age of Amazon, but understand cost of service.
Unfortunately, the mail delivery left the probiotics inside an outdoor mailbox during high summer temperatures. The heat has rendered the probiotics inactive and ineffective, so I no longer need the recurring subscription.
Hi Huiyu, Thank you for letting us know, and we are sorry to hear about your experience. We understand your concern about the heat. For your reassurance, our probiotics are lab-tested to remain stable and effective even when exposed to summer temperatures for up to 30 days, so a period in a warm mailbox would not typically render them inactive. They are formulated with this kind of transit in mind. That said, once a package leaves our facility the delivery conditions are in the carrier's hands and outside of our control, and we never want you to be left with a product you are not confident using. Please reach out to us at [email protected] and we will be glad to arrange a replacement or a full refund, whichever you prefer. We appreciate your understanding and hope to have the opportunity to serve you again. The SuperSmart Team
Love the vitamins. Do not like the subscription portal. I cannot ‘reschedule’ on my vitamins to get ‘buy now’ or to create a date sooner than subscription date. I have to place a whole separate order to get my subscription sooner . There are only options of ‘one month’, ‘two months’, etc. I needed to change my schedule to be delivered sooner but there was no option to do that.
Hi Vikki, thank you so much for the kind words about the vitamins, and for taking the time to share this feedback. You have raised a real and valid point. The inability to move a subscription delivery to an earlier date, without placing a separate order, is a genuine gap in the portal, and you are right that the fixed one month, two month options do not cover situations where you simply need your next order sooner. This is exactly the kind of practical feedback that helps us improve, and we are sharing it with our team. In the meantime, please reach out to us directly at [email protected] and we will be glad to manually adjust your delivery timing so you get your vitamins when you need them, without having to place a duplicate order. Thank you again for being a loyal customer. The SuperSmart Team
There was no notice of delivery and the package was as left to bake in the afternoon sun inside the mailbox. That is a poor service.
Hi Hector, Sorry to hear how your package was delivered. Leaving it to sit in a hot mailbox with no delivery notice is not the standard we want, and you're right to flag it. This comes down to the carrier's handling on final delivery, and we're actively working with our shipping partners to improve delivery notifications and how parcels are left. Thanks for letting us know. SuperSmart team
Excellent product, fast delivery.
I am happy with the products and the royalty discounts.
This company has the best quality supplements and they have EVERYTHING!
You keep sending back in stock reminder emails that customers can't stop. Also, it is taking forever to ship orders.
Hi Hank, Sorry for the frustration on both counts. Demand outpaced our forecasts and we sold through stock faster than we could restock, which is why shipping has been slow. A fresh batch is on its way from the lab now and we expect to be back to normal speed very shortly. On the emails: Our IT team will fix this shortly. Sorry about the inconvenience. Thanks for your patience. SuperSmart team
Your site is easy to navigate…. Ordering a simple…. Fulfillment of orders, timely. I appreciate your products and company
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