No pre-notification that subscription was going to ship.
I have subscriptions to other products from other companies. Normally, I'll get an email ahead of time that my subscription will be getting ready to process (usually at least 3 days prior if not more). That allows me to adjust the date if I didn't need it at the time. I did not get that email from Supersmart. The only email I received was on Aug 3rd indicating that the product shipped and it provided both the order and tracking #'s. That also was the last email received from Supersmart. In addition, although I don't mind not receiving any delivery notification, most other companies that I have subscriptions with send an email indicating that the package was delivered. Also, for this particular instance, I did not need the product this early and would have modified the date had I been made aware prior to it being shipped. I might not even need the future products depending on some medical tests that I will be receiving next week. So the company just needs to be more pro-active in their communications.