Usacozywear (usacozywear.com) has a 1.0 out of 5 rating on OK.one, based on 13 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 12 of them were added in the last 12 months. Last updated 2026-10-24.
Order # 11898 I paced an order in good faith Wrong item was shipped They have refused to send the correct item They have refused to send pre-paid shipping label for return of wrong item They want me to pay On an $85.00 bill they want to compensate for their error $25.00 This is not good customer service Now they just don’t answer They ignore me.
Would give them zero if I could. Order a medium dress twice and both times sent a small saying that is what I ordered. Will not issue a refund and zero communication stay far away from this company a complete rip off based in china.
Wish I would have read reviews before ordering. There’s no way to track shipment and am assuming I'll not receive my order. If I do, not anticipating good quality. I hope I'm wrong tho.
This company is a fishing scam to get your money and they do not send the product! SCAM!!! AVOID THIS SITE!!!
The order took 2 months to arrive and one item was the wrong color i ordered Brown and it arrived tan. The quality of both items were extremely cheap and flimsy! i will never order from this company again…I would have given zero stars had that been an option! I will not return the items please read the ridiculous return policy!I will however donate the clothing to a homeless shelter!!! I hope that can find a good use for them!!!
Order never arrived. They claimed to have shipped it so had no responsibility. Went back and forth for a month. Appealed to PayPal who I discovered has in their fine print that they will side with seller. Lost my money.
If a could give this SUPER SHADY
Horrible product, material is polyester, I ordered 3 shirts, 2 were the wrong shirts received when I emailed to return all 3 for a refund, I was only offered a refund of $8, I spent $62 on these 3 shirts. The pictures make the sweatshirts look like regular cotton fleece material, but all the shirts are a weird polyester material, no where actually says what the material is. This company is a scam! Do not purchase from them! Just because they have USA in their name, the merchandise comes from China.
I ordered 3 shirts over a month ago and don't have them yet and within the last week have just now gotten tracking number! Terrible service.
Scam. Submitted an order 3 weeks ago. Their site doesn’t recognize the order and customer service keeps sending me links to track the order that don’t work. I am disputing with my credit card company.
I would like e to give e zero stars. This company misrepresented itself. They claim orders ship within 24 hrs from the U.S. My order originated in Italy. It went through italian customs and then U.S. customs. It took almost 3 weeks . My shirt is a very poor quality. It is missing letters. I have tried contacting this company through an email they provided . It is not a valid email. I'm going to keep trying to get in touch with them. Don't purchase from this place.
Terrible. I thought I was buying in the USA, turns out it was in China, but my shirt came from Germany. I purchased a “sweatshirt “ I received a long sleeve T-shirt. The picture made it look vintage….but no, It’s a cheap rubbery iron on. Do not purchase through this company.
EDIT 11/14/25: My order took 6 weeks to be delivered. The hoodie is supposed to look "vintage & retro." The fabric is nasty, shiny, slippery, some sort of gross polyester that will remain alive in a landfill long after we are all gone. And the screen print is cheap. Absolutely not! ORIGINAL 10/2/25: I have not yet received my order, but I received my tracking email today. The landing page when shopping from their link in a Facebook advertisement says, "Made in USA Warehouse 24 Hour Delivery," yet the email I received today says it is shipping from Italy. I went back to the Facebook ad and found comments from other customers who said their items were being shipped from Spain, the UK and Italy, with some stating their purchases were sitting in customs. Their Facebook "About" section gives their company address as 269 Loving Acres Road, Euless, TX, but make no mistake, no matter the claims that this is a US company shipping from US warehouses, that is false, this is an Asian company. Use this as you will if you are thinking of purchasing from this site. I'll come back and update this after delivery with the time it took to reach me and the quality. My displeasure at this point is in the blatant misrepresentation of where this company is located and products made.
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