US Water Systems Inc (uswatersystems.com) has a 4.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Utilities and its reputation is good. 77% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 46% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.
YouTube. Written instructions were overwhelming. YouTube made it easy.
Thank you for your review and feedback. We are glad that the Youtube video was helpful. We appreciate your business and look forward to serving you in the future.
Placed an order for a test kit, it was shipped out the next business day, received a tracking number and when it was delivered the LTL carrier actually rang the doorbell. We sent it back a week or two later, awaiting results.
Thank you for your awesome review and feedback. We really appreciate your business and look forward to serving you in the future. Thank you for choosing US Water Systems.
It seemed pretty easy to install for my husband.
Thank you for your kind review and feedback. We appreciate your business and look forward to serving you in the future.
Thank you so much for your review and feedback. We appreciate your business and look forward to serving you in the future.
All good with interaction. Have not installed it yet
Thank you so much for your business and your review. We look forward to serving you in the future.
Michael Galbreath was excellent. Very knowledgeable and helpful for my needs.
Thank you so much for your kind review and feedback. I will be sure to let Michael know how appreciative you are for his guidance. We really appreciate your business and look forward to serving you in the future.
Good product, fast delivery. Who could ask for more?
Awesome news! Thank you so much for your kind review and feedback. We appreciate your business and look forward to serving you in the future.
I purchased the test and sent it back. It was received back on December 5 to the testing place. I still have not received any results and it is now December 22.
We apologize for the delay. I will have our water test associate look into this today and reach out to you. We appreciate your business and look forward to serving you in the future.
Excellent, fast service and a great product!
Great to hear! Thank you for your kind review and feedback. We appreciate your business and look forward to serving you in the future. Thank you for choosing US Water Systems!
Quality products + great service = satisfied customers. I've bought several systems from US Water and been very happy with the outcome.
Thank you so much for your awesome review and feedback. We are so appreciative of your business and look forward to serving you in the future. Thank you for choosing US Water Systems.
Order came in 2 days very well packaged. Everything good.
Great to hear! Thank you so much for your kind review and feedback. We appreciate your business and look forward to serving you in the future. Thank you for choosing us.
Friendly, explanatory and quick getting orders out
Thank you so much for your kind review and feedback we truly appreciate your business and look forward to serving you in the future.
The products seem to work well and took care of all my water issues. Chuck Norris approved for sure. 👌
Thank you so much for your kind review and feedback. We really appreciate your business and look forward to serving you in the future. Thank you for choosing US Water Systems!
Excellent price and very quick delivery. The communication throughout was outstanding.
Wow, thank you so much for your kind review and feedback. We truly appreciate your business and look forward to serving you in the future. Thank you for choosing US Water Systems!
Thank you so much for your kind review. We appreciate your business and look forward to serving you in the future. Thank you for choosing US Water Systems.
Great Sales . Very experienced people with great knowledge. People that know what they are talking about.
Thank you so much for your kind review and feedback. I will make sure that Connor knows how appreciative you are for his guidance. We appreciate your business and look forward to serving you in the future.
The Raptor system I use really kind of sucks. I’ve had several pumps replaced. It came with a 5300 and I’ve been able to find them on Amazon until recently. I try to keep a backup because it cost me thousands in the past waiting. Your site wasn’t helpful finding a replacement. I ordered I think 5800 and it was never sent. I called today about it and wanted a compatible unit. Customer service said they would have a tech let me know if it is and would change it if not. I received a message saying the 5800 shipped and the tech emailed I should be using the 8800 since that’s what the new ones come with. So now the wrong one is on its way and I don’t have a backup. I’m very unhappy.
We are very sorry for your inconveniences. We would be more than happy to talk to you again. We appreciate your business and look forward to serving you in the future.
My order took 8 days to be shipped out and was delivered 3 days later. The Bodyguard whole house filter arrived missing the Micron Magna filter. I called and was told it would arrive in 2 days. On day 5 or so I called again and was told I'd receive an email in 30-60 minutes saying the filter was scheduled to ship. Several hours later I had to call again. It took 3 calls to finally get the item scheduled to ship.
We apologize for the delay and missing filter. Our ground delivery is between 4-9 business days to process. We appreciate your business and look forward to serving you in the future,
My call was answered promptly. The service technician was knowledgeable and familiar with my equipment. My questions led to purchasing the correct parts. Order was processed and arrived without issue. Not my first time having a great experience with their service side.
Thank you so much for your kind review. We have some really awesome employees that is for sure. We appreciate your business and look forward to serving you in the future.
63 reviews matching