Uswich (uswich.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
I used Uswitch last year to get best deals from energy suppliers and glad I kept the telephone number , i have saved again this year by phoning Uswitch for best deals , it's so easy they do it all for you and with such a friendly manner.... they are also going to let me know when my new tariff comes to an end so I can again save money on my fuel Bill's....
I would normally do everything online but my current energy provider (e.on), make accessing factual information rather than guesstimates really difficult. E.on are impossible to contact at the moment and I was going round in circles on comparison sites. I was surprised to see a phone number on USwitch but thought I would give it a try. I think there was only one menu to choose an option from then I spoke to a real person (Judy), really quickly. Judy helped me look at the best options and explored the difference between using e.on’s estimated figures and what I think is our actual usage. She also explained how the “saving” figure was calculated and could assure me that small energy companies on Uswitch are still under Ofgem. I switched to a different supplier just by giving a few details over the phone. It was really easy. If I hadn’t been able to talk to anyone then I still wouldn’t have done anything about switching suppliers yet and would still be worrying about our current tariff coming to an end. I would definitely recommend using Uswitch- particularly to people who aren’t confident using the internet but also if you just can’t find the information needed to use a price comparison site.
Howard helped me switch today and did an excellent job Tony Stevens
hi Julie Tate helped me switch lovley efficent lady felt she new exatley what she was doing cant say that about me thank you
Kellie helped me to switch my energy, it was quick, and she made it really easy for me as I am disabled and 77, She was so helpful and took me through it step by step, would really recommend uswitch.
I wasn't sure about a few things regarding switching energy suppliers until I spoke online with Karl. He was really helpful and answered all my questions with ease. Karl even offered his time to stay online whilst I switched over online, which was greatly reassuring. Thank you, Karl and Uswitch. I will defiantly be using you again in the future.
I spoke to a lovely, very helpful lady today called Julie Tate, she could not have been more nice, thankyou so much for your patience.
Excellent communication, very friendly and professional.
I called today after never using this company before and the advisor Julie Tate was absolutely brilliant.she went through everything with me and made sure I understood.very professional and lovely lady.i switched my energy supplier at great ease and saved myself nearly 300 a year.i will definitely be using again.
s/w Richard S. Re changing Energy supplier. Extremely pleasant chap, competent, efficient and polite. Sorted in a very short space of time. Many Thanks.
I spoke to two staff members in switching tariff and they were both really lovely and friendly the whole way through - Julie was the second person I spoke to and was fantastic in helping me get the best deal. Couldn't recommend Uswitch any higher!
very helpful. I called them at 19:55, but Cris talked to me for 30 minutes and saved my 260 pounds. Grateful to him and Uswitch
I have used u switch for the last 3 years and will continue to as they have no bias on who you use. Always friendly and helpful..
Today I spoke to Sophie Very Polite, Very Helpful And Very Informative I received all the information I needed and save money Thanks Sophie
Recieved an more than excellent service from Julie Tait. Her manner was just lovely, she was patient, answered every question I had, didn't rush me and helped in every way I could have asked. Julie Tait gave me 5 star treatment and got you a 5 star service!!
I have just joined uswitch for cheap energy very pleasant manner Quick and easy
I am giving 3 stars up to now based on my current experience but will do an update if things change I have used Uswich before and been satisfied but last week I tried to switch energy supplier via Topcashback then Uswitch`s website because Topcashback were offering me £30 to switch but could not complete the process because Uswitch`s website would not accept my sort code details. So I phoned them up and completed the process using the same sort code that had previously been rejected. The Uswitch advisor told me to ring them up on Monday to put in a claim for the missing £30 switch which I did but the 2nd advisor was a bit sarcastic and dismissive and refused to look at my problem .If there is something wrong with their website why should I lose out ? I have now sent Uswitch an email . They have various ways they can pay me the £30 but if they do not I will stop the switch and then use another company to do the switch again. In fact I have already seen one this morning that is offering £36 The balls in your court Uswitch
Spoke to ? sorry didn’t write your name down, on 2nd May, very helpful and friendly, good knowledge. Saved £60 pa Sandra
Alice the Uswitch representative was very helpful courteous and patient with the whole process of switching my energy supplier. Being some one who was not familiar with the process it was well explained and seamlessly put into practice. Again my thanks to Alice who is a great ambassador for Uswitch.
Kathleen from Uswitch was very patient and helpful . After discussing my options I am now confident that my energy expenses will be dramatically reduced. Very competent and friendly lady.
61 reviews matching