Uswich (uswich.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Just got off the phone with Kathleen. Lovely polite clear and professional. Answered all my questions. She organised a new e energy supplier. So over to the new supplier to play their part and continue the good service provided by Kathleen on behalf of uSwitch. Wish there were more nicer people in the world like Kathleen. Makes using their service stress free
Today i phoned uswich, and spoke to a miss E Todd, about getting the best deal from scottish power, (because i am coming to the end of my 2 year, help to beat cancer 2 years fixed tarrif,) scottish power sent me an email, with (super saver deals, which are now obsolete) so spending time on the phone with miss E Todd (first time i have used uswich) she was absolutley brillant, positve, helpful, explained everything (terms and conditions) ect, i feel a weight has been lifted, and now im looking forward to a great super saver deal she has found for me. Thankyou Miss E Todd, from a very happy new customer, Mr R Mugabe.
Thank you u swich for helping us with our tariff , you got us a better deal than our own energy company. And you kept us with them. Saved us £300. Thank you Stephen for your help, you was calm and explained everything well. Felt so easy to do .
I spoke with Julie today. What a lovely lady. Very helpful, thorough and took me through the whole process of switching my energy provider for a saving of over £400 a year! Thank you Uswich - great customer service and great result!
I had a chat with Evan which was one of the best advisor very kind and calm
I had a pleasure to speak to Evan , customer service advisor. Evan is very knowledgeable person and very polite, who could very clearly explain and answer all my questions. I'm very satisfied with the service that Evan provided , thanks to Evan switching electricity supplier became very easy. Thank you
This is the third year that I'm using uswich for energy supplier and a very happy customer. Fast service, efficient results, their service saved me a lot of time and stress. I've been served by a lovely, kind, helpful, polite, friendly and well trained seems lady, named Pauline. Thank you Uswich. Thank you Pauline you been very patient with me. God blessed. Marianna. South Shields.
Spoke to an adviser called Adele on 17/09 regarding Electricity deals, one of the most helpful an informative customer services I ever received as Adele consulted me not only on the best deals available, but also answered all of my additional questions. Happy I used Uswitch as it's stress-free and easy.
Uswich claim ,, they can save youxxx £s on your energy bills ,,But they do not say at the money you save you must have A Smart Meter to get these savings ,,CALL IT A PLOY, SCAM CON OR RIP-OFF ,That they do not know how long the supplier will take to get meter installed IF EVER , Who do think they are kidding of course Uswitch must know that you must have this meter before you get it cheaper CMON PEOPLE WAKEN UP
SPOKE TO HOWARD AT USWITCH TODAY SWITCHED ENERGY SUPPLIER IN 15 MINUTES EXCELLENT SERVICE
The adviser on my call today (Josh) was so helpful he answered all the questions and insured I was happy with the advise he was giving. He found the best deal for me which I am now going to make saving on my new energy provider deal.
Lorraine, the adviser, was most efficient, thorough and helpful in finding the best energy provider deal. I would recommend her and them.
good service. The representative Josh who I spoke with was very friendly and helpful. I would recommend using Uswitch to change electric suppliers
I spoke to a young man named Wayne he was excellent abd extremely helpful i thought the service was first class. Thank you so much. Michael Williams
Spoke to Howard today about a new tariff for gas and electricity. Fast and easy, great service.
The lady (Pauline) at the call centre was very helpful and provided an excellent service.
I have been dealing with this company for quite some time and have been very impressed with their good customer service skills and remarkable communication. The customer service agents are very professional, helpful, efficient and honest. I spoke to Martin, this morning and the help and advice I obtained from him is second to none. My switching process to Scottish Power was very smooth and satisfactory. I definitely would recommend uSwitch for their great service.
Easy to deal and Jadine was especially helpful.
just spoke to martin or marton. about switching from scottishpower to on. spot on. 5* good service.
First class service in switching my Gas/ Electricity Supplier by Lesley at Uswitch. Cheers👍
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