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Uswich

61 reviews

4.861 reviews
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About Uswich

Data updated
Website
uswich.com
Category
Utilities
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
0% (0/3)
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Is Uswich legit?

Uswich (uswich.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

C
Consumer · 3 reviews · Experienced 2025-12-04 ·

It was a very good experience

It was a very good experience. I recommend it.

B
BOB · 1 review · Experienced 2023-06-07 ·

Simply scam.

Simply scam. Prices will go up after a month or two every time. And don't tell me you act as a display platform bla bla bla, you know very well what's going on.

C
Cat · 1 review · Experienced 2022-11-07 ·

Great customer service

Lorraine was very helpful and explained everything clearly. Great customer service. Will use again.

Z
Zoe · 9 reviews · Experienced 2022-11-03 ·

straightforward, clear and simple

spoken to Lauren who gave me the information i needed, really quick and easy. straightforward

M
Ming Ho · 1 review · Experienced 2022-10-31 ·

Mr V is helpful

Mr V is helpful. Thanks!

J
June smith · 2 reviews · Experienced 2022-10-10 ·

Excellent energy support

Spoke to Lorraine today to get advice on energy tarrifs when moving home. She was extremely helpful and gave us support that we didn’t realise that was available.

Y
Yvonne · 11 reviews · Experienced 2022-09-29 ·

Helpful adviser

I contacted USwitch as I was having problems contacting my current energy company following an email saying they were changing my direct debit payments. Although the young man, Justin, was unable to offer a ‘switch’ due to the current situation, he was extremely helpful with his advice on how I could contact them successfully.

V
Venku nallati · 1 review ·

i called uswitch and got good…

i called uswitch and got good information regarding my energy and power utilities. venkata estansetty is person helped to get more detailed support.

P
PHILLIP GORE · 12 reviews ·

I would like to thank Jackie for all…

I would like to thank Jackie for all the help she give me in switching my power and gas. She was most pleasant yet a real professional.

A
Andrea Fung · 5 reviews ·

Be wary of honey trap deals

I recently accepted to change energy supplier after Uswitch informed me via email of a cheaper energy deal with Green energy. Disappointingly the tariff was then almost doubled within a few months by the new supplier, this meant this supposed 'great deal' was actually more expensive than the tariff I was on with my previous supplier. I switched back immediately to my old supplier but have now been told I am in debt to the tune of £400 with Green, and it needs to be paid immediately. Warning! If you switch with Uswitch, the deal you are offered could be a 'honey trap', you could end up worse off in the long run.

D
Dawn Riley · 5 reviews ·

Positive Experience

Amy was very professional and had a calm reassuring voice. She was able to confirm that I would be saving nearly £200 per year and how this was worked out

V
Valerie Hamilton · 17 reviews ·

I can not praise Emma enough for her…

I can not praise Emma enough for her superb customer service. She explained everything in terms, as an elderly person, I could understand. Very professional and extremely helpful.

M
Miss Shaw · 15 reviews ·

Called uswitch and spoke to Richard…

Called uswitch and spoke to Richard (who is an aspiring actor). He was friendly, helpful and clear. What I most enjoyed was his good humour, which was saying something as he had a late shift. I managed to save money and have a positive experience. Will always use them and I would suggest you try them too.

r
reviewer · 21 reviews ·

Spoke to a lovely lady called Paula…

Spoke to a lovely lady called Paula today, she was so helpful after the dreadful service I received from scottish power,she switched me so easily, after a stressful few weeks with scottish power I now feel I can relax. Thank you Paula and USWITCH.

P
Peter Sherlock · 7 reviews ·

Absolutely brilliant company to switch…

Absolutely brilliant company to switch with helped me to many ways to explain and got best tariff that suited me

C
Cheryl · 3 reviews ·

I’ve just saved money on switching to…

I’ve just saved money on switching to another provider! Thanks Julie - it’s been the highlight of my day saving money 💰 and having a giggle 🤭! Best wishes - you’re a 🌟

S
Stephen James · 3 reviews ·

Rang today spoke to Julie Mitchell

Rang today spoke to Julie Mitchell, WHAT A STAR!, talked me through everything switching gas /electric, nothing was to much trouble!, saved me £20 a month at least, with same provider (Scottish Power Yr bad!!), definitely would use this site again!, give the lady a pay rise!

M
M R · 20 reviews ·

Julie Tate a star of all stars I wanted…

Julie Tate a star of all stars I wanted to stay with my present supplier who is Scottish Power & when I spoke to then yesterday about changing my tariff I explained that I had heard that they were doing a good deal but it had to be through a comparison site they gave me all the details so I’m a very happy lady as not only having spoken to Junaid from S P who was ultra helpful 👏👏👏 I then spoke to the lovely Julie 👏👏👏 well done keep up the amazing job that you are doing explaining things so clearly & you also have a great sense of humour 😘

P
Peter · 2 reviews ·

Uswitch Call

Spoke to Alex today who was extremely helpful and efficient. Much better than using the website as I could discuss my concerns before deciding on the switch. At the end of the discussion we got it all done and dusted in a few minutes. Great service.

V
Vanessa · 1 review ·

Great service

Today I spoke with to Phil. He made everything so easy giving clear information in a friendly way. I recommend using Uswich to anyone wanting to change their energy supplier.