Vacasa (vacasa.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 78% of negative reviews. Last updated 2026-08-10.
What people say
K
Kim · 2 reviews · Experienced 2026-04-15 ·
★★★★★
Vacasa Failed To Render Services or List My Property But Sent Me to Collections 4 Years Later
Attempted to list my property with Vacasa in 2022. After months of repetitive communication and their inability to get the listing live or accurate, they sent a cleaner who did not perform basic services like dusting or vacuuming.
Due to the ongoing issues, I canceled the onboarding process. At the time, I was assured by their team that my account would be closed and all charges waived.
Nearly four years later, I received a collections notice. The property was never listed and no bookings ever occurred.
This reflects a serious lack of follow-through and internal communication. Based on my experience, I would strongly caution other property owners against using Vacasa.
Reply from Vacasa2026-04-16
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you encountered during your onboarding process. We take these concerns very seriously and have shared your review with the appropriate teams. We have asked that they contact you ASAP to address your concerns. We appreciate you bringing this to our attention.
V
Vera smith · 2 reviews · Experienced 2026-04-09 ·
★★★★★
The location of the stay was great…
The location of the stay was great being I was there for a conference
This property gives you everything that you need to be completely at peace. From someone that's visited this property for the better part of 20 years in the spring, the views of the river and mountains never get old.
This is really a nice place to relax and enjoy the Padre Island experience. It was very clean and the spacious entry was welcoming. Privacy outdoor shower for rinsing off is a great idea. Nice breezeway and lighting. I liked the location as it was easy to visit Corpus Christi, The Padre Island National Seashore or Port Aransas. Shout out to Ol' Steakhouse for great food and excellent service.
K
Keith Romano · 3 reviews · Experienced 2026-04-06 ·
★★★★★
Great Oasis!!
The property was centrally located to many things to do in Fort Lauderdale. Close to the beach and right on an Intracoastal. We'll updated and larger than expected. Quiet community. The property management staff was quick to react to small items to address. We thoroughly enjoyed our stay and will look to rent again the next time we are in the area.
Perfect location, right on the ocean. In this unit there is nothing between the lanai and a beautiful view of the ocean. It is spacious and comfortable with everything you need beyond your clothing and personal gear. Location is close to restaurants, shopping, and just strolling. The kitchen is fully equipped. Sleep was great with comfortable beds like we have at home. It will be hard to forget morning coffee on the lanai with a fresh sea breeze,
J
Jean Roth · 1 review · Experienced 2026-04-01 ·
★★★★★
The unit we rented was very clean and…
The unit we rented was very clean and well stocked for our arrival. Reservations were easily made and communication was great. I would definitely recommend this place.
This is our 4th time staying at this property. Always very happy there it is a well kept home.
P
Pete Zimmerman · 1 review · Experienced 2025-04-11 ·
★★★★★
I used Vacasa as a property management…
I used Vacasa as a property management company to manager my rental property. We continued to get complaints and bad reviews due to lack of communication and cleanliness of the property. Our property was wildly underperforming due to there management.
Reply from Vacasa2026-04-13
Thank you for taking the time to provide your feedback, Pete. We are so sorry for the negative experience you had while using our property management services. We deeply apologize for the issues that you encountered while your home was under our care. Please know that this is not the typical standard that our owners can expect while under our management. We aim to show each owner our dedication to their home's success, and continually look to improve our services in order to promote exceptional vacation experiences for our guests, while taking the stress off our owners. We apologize that this was not the experience you had when your home was under our care and will work to ensure that any areas of concern are appropriately addressed. We will be reaching out to you via the Find Reviewer option for additional information in order to follow up with the appropriate parties. We look forward to your response. Thank you!
Dr. Peggy Valentine · 1 review · Experienced 2026-04-02 ·
★★★★★
This property is one of the finest in…
This property is one of the finest in North Myrtle Beach. I could not have asked for a better suite. It was clean, modern and nicely furnished
D
DAVID LAW · 5 reviews · Experienced 2026-03-30 ·
★★★★★
Great location
Great location. well decorated and updated. So happy we chose to stay here. Very clean. Spent a week.
E
Eric Haan · 3 reviews · Experienced 2026-04-01 ·
★★★★★
Great rental option!
Great rental option! We had a wonderful experience with them and they were extremely helpful when we had questions.
B
Bob Shintaku · 1 review · Experienced 2026-03-30 ·
★★★★★
We take our dogs to Mammoth a few times…
We take our dogs to Mammoth a few times a year and have stayed at several places and like this one the best so far!! It was very dog friendly and a even though the weather wasn't the best for walking, we got out 3 times a day.
