Valanio (valanio.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-28.
What reviewers say
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Reviewers had a great experience with this company. A large number of customers are very happy with the quality of items they have received, noting that the selection is good and the pieces fit nicely, as well as praising unique styles and the soft materials. Many people appreciate that their orders arrived quickly or were packaged very well, and some consumers explicitly stated their intent to purchase more items in the future.
However, some customers also noted significant issues regarding the return process, calling it painful or describing the policy as impractical. A few other people felt that the product quality was poor or the colors were faded, while others mentioned difficulties with order tracking or receiving items smaller than expected.
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Your customer service is not very good. I could not reach you to inquire about my first order, so I thought it didn't go through and ordered again. Now I'm stuck with two of the same sweaters because I've read that your return policy is not good. The merchandise is very nice, but tracking the order was a lousy experience.
These products are completely useless. I lost two dresses that looked very pretty in the pictures, but when I received them they were horrible. The workmanship is terrible, and they have no shape; they look like pillowcases. I wrote to them asking for a return label so I could send them back, but they wouldn't give me one, nor would they refund my money. This is a scam. It's the worst online purchase I've ever made.
First and foremost , your advertising stated that these items were made and shipped out of south carolina, that is a lie. These items came from overseas which explains why it took so long for me to get my items five weeks. The quality of what I received is not good.
I received my order very fast this time. I receive compliments on everything I have ordered from you. I think the prices could be a little lower on some items. I probably would order tons more. Thank you!
Merry Christmas!
I don't know how anyone ould have had a good experience with this company. The clothing I received was of the worst quality. The fabric and the stitching are terrible. The colours in the clothing were bland and faded - nothing like the eye catching colours shown in the ads.
I wish I'd done my homework before purchasing - these clothes were not inexpensive but I've seen better quality from Shein.
It also took several weeks longer to receive my order than stated but that is the least of my concerns
I will update once I go through there "easy returns" experience. I suspect it will not be that easy.