Customer service was great
Customer service was great! The coffee seemed slightly over priced, but it was good.
Vaneli's Handcrafted Coffee (vanelis.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-10.
Customer service was great! The coffee seemed slightly over priced, but it was good.
We’ve been buying our coffee from this roaster for a while now, and the experience has been outstanding every time. The staff is incredibly friendly, welcoming, and genuinely passionate about coffee. They’re knowledgeable about every aspect of the roasting process and always happy to answer questions or help you find the perfect roast. The customer service is impeccable—you can tell they truly care about their customers. And, of course, the coffee is absolutely delicious. Fresh, flavorful, and consistently excellent. It’s easy to see the pride they take in what they do. Highly recommend to anyone who appreciates great coffee and exceptional service! We’ve tried a lot of coffee over the years, and this has become our go-to. We couldn’t be happier!
I ordered some coffee for my mom, she really likes it.
I'm very happy with Vaneli's coffee. However, one of the boxes in our order appeared to have had a broken pod that spilled in the box. The pod was removed and another put in, but there was coffee all over the other pods. This got into the coffee maker. I ended up having to wash and dry all the pods, but even then, not all the coffee came out from under the rim of the some of the pods.
We’ve had Vaneli’s at Cuppa Coffee in Placerville and absolutely LOVE the rich and smooth taste. It’s fresh and unique. Had to find the source and replace our beans at home. Fast delivery. Thank you! 🙏
I always enjoyed my coffee at The Eatery in Trinidad, and then the waitress told us it was Vaneli's coffee. I bought a bag from them and brought it home thinking was it really as good as it tasted there. Every bit as good. I love the smell, I love the taste. I have made it as a concentrate and by the pot. I really love the smell of a fresh pot of Vaneli's, but I'm the only caffine person a pot it a lot,so I make concentrate. I ordered a bag of ground and enjoy daily. Also I purchased a bag of beans that I haven't ground yet. I think I'll go made me a small pot right now. Thank you. Order was fast and painless to order.
Quick shipping! hoping to replicate the Cafe Paradiso brown butter salted nitro latte with my whipped cream canisterso far not there but I am determined!! it's somewhat close!!
Fantastic customer service and superb product! very pleased with my experience and will be ordering again soon!
It was easy to order, good delivery timez excellent product.
My coffee order was shipped promptly and arrived in good condition
I first found your coffee at a restaurant in Trinidad, CA. This was my first order direct from you, and very pleased. Your coffees are excellent!
Love this coffee! So smooth!
Love the Organic Classic Dark espresso roast. EXCELLENT rich yet mellow flavor. CLASSIC.
This product is easy to navigate. It has a Superior taste, flavors, it is extremely fresh, and smoothe. You can tell the craftsman of this particular blends of coffee are handled with love, care, and pride. It's my new favorite brand.
Where have you been all my life! This coffee is smooth, robust and delish! I'll never buy another brand again, Thank you!!
Our household, which is a “coffee lovers” household was introduced to your company a few months ago by a friend who has been buying your beans for years. We tried your Black Pearl beans and loved it. Reordered one more time. We alternate it with Philz’s Tesora.
We sipped this coffee in a small coffee shop a few years ago and found Vaneli’s was only a few miles from us. Monster Italian is our favorite with Black Pearl for our decaf. It’s the best coffee we have found anywhere.
I discovered Vaneli coffee at Pottery World Restaurant and asked what I was drinking as it was outstanding. I went home and ordered that particular brew and two others, still to be tried. So far, really good!
Awesome customer service and excellent product! Very happy with my experience and will be ordering again soon!
Great coffee and auto shipments are always very easy to manage changes to content or schedule.
62 reviews matching