vapesourcing.uk

Do not order from this company.

Company cancelled my order immediately after placing it. When I asked them why they would only say (in very broken English) that some third-party company deemed me a 'financial risk' and they have issued a refund. No company - not even my bank account - has raised a flag on any of my purchases over the years so this is incredibly suspicious. How do you expect to get any business if you just immediately call new orders 'scammers' and refuse to fulfil their order? But, surprise surprise - no refund has landed in my account. Their customer support is completely atrocious and they do not respond to any questions.

This is NOT a UK company

This is NOT a UK company, they are in China. It took over a month to recieve my order. Customer service is about as usefull as a chocolate tea pot. I had actually given up and written off the order but thankfully it arrived today.

Scam

Ordered over a week ago and product still listed as in processing. Do not respond to chat even though in their stated hours. Scam

Sam WilkinsUnited Kingdom · 2 reviews · Verified · Experienced 2026-03-25 · Posted 2026-04-08

Scam

Scam, I never received the item and the customer service does not respond to a refund. Opened a dispute with my bank

Abi WalthamUnited Kingdom · 1 review · Experienced 2026-04-07 · Posted 2026-04-08

nothing bad to say

ordered with this company a few times! always very quick with dispatching my orders & have a wide variety to choose from. customer service are also incredibly attentive when needed.

Excellent service and fast delivery 🚚…

Excellent service and fast delivery 🚚 highly recommended

Wow amazing … just amazing

Great as always thanks guys 😃

I received the wrong flavour.

Be careful I think it's a scam

I ordered a vape tank says it in stock on website, waited 5 days then messaged, got replie saying it's out of stock, nothing else no apology nothing about a refund seen like a scam to me.I ordered a vape tank that said it was in stock on the website. I waited 5 days, then messaged them. I got a reply saying it was out of stock. There was no apology or mention of a refund; it seemed like a scam to me. I have spoken to joey who seems to be the only customer service representative according to the other reviews, I asked for refund but was told " new colours will be in soon" that is not good enough, as when I ordered it says in-stock I will put my order number at end and will update if I get a refund like I requested. Order #300079452

Asd AsdUnited Kingdom · 1 review · Experienced 2026-03-16 · Posted 2026-03-29

Paid for items that turned out to be…

Paid for items that turned out to be out of stock after the order was placed. I was asked to wait or choose replacements, which I did, only to be told again a week later that items were still unavailable. After nearly two weeks of delays, I requested a full cancellation and refund. This was ignored, and instead they continued suggesting alternative shipping arrangements. Taking payment for unavailable stock, repeated delays, and ignoring a clear refund request is unacceptable. Very poor communication and handling of a simple order. Would not use again.

Great products at super prices

Gerard MaguireUnited Kingdom · 7 reviews · Experienced 2026-03-05 · Posted 2026-03-23

Poor dispatch time and only half the…

Poor dispatch time and only half the order arrived, it's now a month since the order and I had to message them about the rest of the order. Something tells me this company is really based in China. I only wish I'd seen the reviews before I ordered, never again, stay clear.

Quality products

Quality products, low prices and quick delivery.

Fuzz LightyearUnited Kingdom · 1 review · Experienced 2026-03-12 · Posted 2026-03-12

Device broken on delivery

Device broken on delivery, they won't refund or replace. Ths company is a scam. Edit: the response is a lie. I have been in email deadlock with this company for weeks. Whilst I appreciate there is a language barrier the email thread is basically them saying they will check the issue with this supplier, then ten days later saying the same thing, and then saying the supplier wants to know if there is an issue? I felt like I was taking crazy pills, my bank also agreed and issued a charge back, something I've never had to do. Avoid and don't believe the lies.

Fast delivery and great service

Fast delivery and great service. 5 star service

Excellent vape!

Excellent vape!! Highly recommended came in a few days,10000k puffs and four flavours perfect!! Thank you

No estimated delivery date

If you enjoy paying for products that may or may not exist, followed by vague emails and unanswered questions, then Vape Sourcing UK might be the perfect shopping experience for you. I placed an order for two mod kits and two packs of coils. Payment was taken immediately, which—unsurprisingly—was the most efficient part of the entire process. After hearing nothing regarding dispatch, I contacted the company myself. Only then was I informed that the coils were “out of stock”, despite the website having no issue accepting payment for them when I placed the order. I asked whether I would be refunded for the coils, but that question was simply ignored. I then asked whether the mod kits had been dispatched and requested a tracking number. The response I received was that they “would be sending them”, not that they had sent them. Since then I have asked multiple times for either: A tracking number Confirmation of dispatch Or even a basic estimated delivery date To date, none of this information has been provided. Communication has mainly been through someone called Joey, who appears to have mastered the impressive skill of replying to emails without actually answering the questions being asked. So at this point I find myself in a rather interesting position: No coils No refund confirmation No mod kits No tracking number No estimated delivery date Interestingly, payment was processed immediately, yet basic information such as dispatch confirmation or a tracking number appears far more difficult to obtain. At the time of writing I am still waiting for either confirmation of dispatch, a tracking number, or a refund for the items that were apparently out of stock after payment was taken. I would welcome the company publicly clarifying the status of this order, as my attempts to obtain clear information privately have unfortunately been unsuccessful. Buyers may wish to consider this carefully before placing an order. Update – 5 March 2026 I am still waiting for either a tracking number, dispatch confirmation, or a refund for the out-of-stock items. If the situation is not resolved promptly, I will be raising the matter through my payment provider and the appropriate consumer protection channels. Order #30007603 Updated 12/03/2026 In response to your reply. Your spelling is just as atrocious as your service. REFUND RECEIVED. FINALLY! AFTER CHASING THROUGH MY BANK! Advise Through Personal Experience: USE THE COMPANY WITH CAUTION ⚠️🚫 ☠️Do not expect goods being in stock even though they were at time of purchase and the taking of your money. Do not expect a notification of out of stock item or a timely delivery, YOU HAVE TO BE THE ONE CHASING THEM ABOUT THE PRODUCT, BEFORE THEY INFORM YOU, THE ITEM IS OUT OF STOCK. Do not expect a straight answer and if requested do not expect a timely refund either ⚠️ 🚫☠️

Atanu MitraUnited Kingdom · 1 review · Experienced 2026-02-07 · Posted 2026-03-04

Awful

Taken them a month to even send out(still not received) an item I paid for, After a few short reply emails form their "service " team, I asked for a refund which they are refusing due to how late in the process its become(their fault). All of this could have been avoided if they first said that there was a delay or anything. Also I got a ping from my bank saying my card was showing suspicious activity, my card has never had this before and it all happened after payment to this company. Since I've changed cards and secured my accounts further. Its all very suspicious honestly. I'd say buyer beware from this place.

Awful company DO NOT USE

Awful company DO NOT USE. Ordered a mid that was IN STOCK and after 15 days, still hadn't received it. Contacted their 'customer service support' who's name was, Joey. I received a short, rude reply stating, 'It was because of Chinese New Year' I was told it was going to be dispatched, over a week later, nothing. Contacted them again and was fobbed off yet again and told it was ready for shipping, 5 days later, still nothing and still showing as Processing on my account. I have asked for a refund and I am currently going through my bank to use the Chargeback option to have my money back. A scam of a company, customer service, for what it is, is abysmal and you will be lied to constantly. Avoid this bunch of robbers at all costs, there's far better companies out there. In all the years of of ordering vapes etc, I've never had this issue before, until this lot turned up. I'd give it 0 stars but it's not an option. Avoid like the plague ladies and gentlemen.