VapSolo was founded in Hongkong in 2013 , we have been actively seeking better alternatives to smoking. VapSolo has evolved into an innovative brand, beloved by young individuals forits unique and powerful products. We strive to be a positive force celebrating all things beautiful while inspiring people to pursue their passions. We are VapSolo, and the products we create are a reflectionof our passion.
Written by the business, not verified by us.
Is Vapsolo legit?
Vapsolo (vapsolo.com) has a 3.9 out of 5 rating on OK.one, based on 315 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 69% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 97% of negative reviews; 244 of them were added in the last 12 months. Last updated 2026-10-24.
Shipment Time is so fast, and the comstumer service is good
Prices is good
Reply from Vapsolo2026-06-26
Dear Customer,
Thank you very much for your kind review and support.
We are delighted to hear that you are satisfied with your experience. Your feedback means a lot to our team and motivates us to continue providing high-quality products and excellent customer service.
We truly appreciate your trust in Vapsolo and look forward to serving you again in the future. If you ever have any questions or need assistance, please do not hesitate to contact us.
Thank you for choosing Vapsolo.
Best regards,
Vapsolo Customer Service Team
Dear Customer,
Thank you very much for your kind review and support.
We are delighted to hear that you are satisfied with your experience. Your feedback means a lot to our team and motivates us to continue providing high-quality products and excellent customer service.
We truly appreciate your trust in Vapsolo and look forward to serving you again in the future. If you ever have any questions or need assistance, please do not hesitate to contact us.
Thank you for choosing Vapsolo.
Best regards,
Vapsolo Customer Service Team
Dear Customer,
Thank you very much for your kind review and support.
We are delighted to hear that you are satisfied with your experience. Your feedback means a lot to our team and motivates us to continue providing high-quality products and excellent customer service.
We truly appreciate your trust in Vapsolo and look forward to serving you again in the future. If you ever have any questions or need assistance, please do not hesitate to contact us.
Thank you for choosing Vapsolo.
Best regards,
Vapsolo Customer Service Team
On time. Good customer service 10/10 overall experience
Reply from Vapsolo2026-06-12
Thank you so much for your feedback! 😊
We're delighted to hear that everything arrived on time and that you were satisfied with our customer service.
Your support means a lot to us, and we truly appreciate your 10/10 rating. We look forward to serving you again in the future!
Best regards,
Vapsolo Support Team
Ordering from the company for a about a year regulary, without major problems until now.Warehouse made a mistake with an address,so I`ve tried to contact customer service to solve the issue,but customer service is a joke.Not replaying for days when you have a problem with your order.
Reply from Vapsolo2026-06-12
Sehr geehrter Herr Danser,
wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten.
Wir bedauern, dass unser Unternehmen vom 3. bis 10. Juni aufgrund der Betriebsferien geschlossen war. Dies führte zu Verzögerungen bei der Beantwortung Ihrer Anfragen und dem Versand einiger Bestellungen. Wir verstehen vollkommen, wie sehr Sie diese Kommunikationsstörung beeinträchtigt hat, insbesondere angesichts der Dringlichkeit Ihrer Adressproblematik.
Unser Kundenservice ist nun wieder voll einsatzfähig, und wir haben den zuständigen Mitarbeiter bereits mit Ihnen in Verbindung gesetzt. Wir werden Ihr Anliegen schnellstmöglich bearbeiten.
Wir danken Ihnen herzlich für Ihr Vertrauen im vergangenen Jahr und werden alles daransetzen, solche Verzögerungen künftig zu vermeiden.
Vielen Dank, dass Sie uns die Gelegenheit gegeben haben, diesen Fehler zu beheben – Ihre Zufriedenheit ist uns sehr wichtig.
Mit freundlichen Grüßen,
Stella
Kundenservice
VAPSOLO
Compared to most disposables I've tried elsewhere, the quality consistency here stand out. Other brands you get a great one and then a dud in the same order. Every one of these has just worked properly.
Reply from Vapsolo2026-05-28
Thank you for sharing your experience! 😊
We’re very glad to hear that you noticed the consistency in quality across your devices. Reliable performance is something we take seriously, and it’s great to know every one worked properly for you.
Your feedback truly motivates us to keep maintaining high standards for every order. Thanks again for your support! 💨
Thank you so much for your kind words!
We're thrilled to hear that you've consistently experienced fast delivery with every order. Consistency is something we really strive for, so this means a lot to us.
Looking forward to serving you again soon!
— Vapsolo Team
We wanted to let you know that we’ve had a serious problem with the vapes from the last order. Out of around 20 units sold so far, 4 have already come with the same issue: the vape stops pulling air properly and basically stops working.
Because of this, we had to give 4 replacement vapes to customers for free, which means we’ve already lost money because of these defects. We ordered 100 vapes in total, and the fact that several are already failing this early is very disappointing.
We were planning to continue buying from you in the future, but after this experience, we will not place any more orders unless we see a real solution to this problem. This situation has honestly upset us a lot.
Reply from Vapsolo2026-05-19
Thank you for taking the time to write this feedback, and we are truly sorry that our product has caused you such a bad experience.
We take the issue you mentioned—about the device not drawing air properly and essentially not working—very seriously. This is by no means the quality standard we wish to provide to our customers. Regarding the batch defect you encountered, we would like to handle it on a case-by-case basis to make things right for you.
To resolve your issue as quickly as possible, our customer service team has already reached out to you via WhatsApp. At the same time, we would also appreciate it if you could get in touch with us through our official website. We will immediately review your case and provide a satisfactory solution, and we will also keep you updated on the internal quality investigation results for this batch.
Your honest feedback is extremely important to us—it helps us identify problems and improve our production. We look forward to communicating with you directly until the issue is fully resolved.
— Vapsolo Support Team
Usually the last very long but this time, I received on may 4 and is now 5 days and it’s already empty
Reply from Vapsolo2026-05-11
Thank you for your feedback and for your continued support of Vapsolo. We’re sorry to hear that this device did not last as long as your previous ones.
Usage duration may vary depending on factors such as frequency of use, puff length, and usage habits. However, we completely understand your concern, especially since your previous experience was better.
To help us further check the issue, could you please kindly provide a short video or photo of the device along with the flavor/version you received? Our team will review the situation and do our best to assist you with a suitable solution.
We truly appreciate your trust in Vapsolo and thank you for bringing this to our attention
Thank you so much for your kind feedback! We truly appreciate your support and are very happy to hear that you had a great experience with Vapsolo. Your satisfaction means a lot to our team, and it motivates us to keep improving our products and service. We sincerely thank you for choosing us and hope to serve you again in the future
We are truly grateful for your wonderful review! It’s always a great pleasure for us at Vapsolo to know that our customers are satisfied with their experience. Your kind words bring so much encouragement to our team and remind us why we do what we do every day. Thank you for your trust and support, we look forward to serving you again soon
It's good to have a deal with vapsolo, i will recommend it to my friends.
Reply from Vapsolo2026-05-07
We sincerely appreciate your kind review and support! At Vapsolo, we always strive to provide not only high-quality products but also a reliable and pleasant shopping experience for every customer. We are delighted to know that you are satisfied with your order. Your feedback encourages our team to keep maintaining high standards and continuously improve. Thank you once again for trusting Vapsolo, and we look forward to serving you again in the future
We sincerely appreciate your kind review and support! At Vapsolo, we always strive to provide not only high-quality products but also a reliable and pleasant shopping experience for every customer. We are delighted to know that you are satisfied with your order. Your feedback encourages our team to keep maintaining high standards and continuously improve. Thank you once again for trusting Vapsolo, and we look forward to serving you again in the future
I have ordered a mystery box 80k puffs. Arrived ~10days, perfect condition. I would recommend the site, they legit
Reply from Vapsolo2026-05-07
We sincerely appreciate your kind review and support! At Vapsolo, we always strive to provide not only high-quality products but also a reliable and pleasant shopping experience for every customer. We are delighted to know that you are satisfied with your order. Your feedback encourages our team to keep maintaining high standards and continuously improve. Thank you once again for trusting Vapsolo, and we look forward to serving you again in the future
It was great it was a small pacage and it came really fast perfect 10/10
Reply from Vapsolo2026-05-07
We sincerely appreciate your kind review and support! At Vapsolo, we always strive to provide not only high-quality products but also a reliable and pleasant shopping experience for every customer. We are delighted to know that you are satisfied with your order. Your feedback encourages our team to keep maintaining high standards and continuously improve. Thank you once again for trusting Vapsolo, and we look forward to serving you again in the future
We sincerely appreciate your kind review and support! At Vapsolo, we always strive to provide not only high-quality products but also a reliable and pleasant shopping experience for every customer. We are delighted to know that you are satisfied with your order. Your feedback encourages our team to keep maintaining high standards and continuously improve. Thank you once again for trusting Vapsolo, and we look forward to serving you again in the future
Thank you so much for sharing your experience with us! We’re really happy to hear that everything went well with your order from Vapsolo. It’s always our goal to make sure every customer has a smooth and enjoyable experience, so your feedback truly makes our day. We appreciate your support and hope to see you again soon
The man i spoke to on whatsapp is very kind and helpfull. The delivery is very fast, and all the product is very good looking, tasty. My experience is more than good, i love it❤️
Reply from Vapsolo2026-04-30
Thank you very much for your positive feedback and support! At Vapsolo, we are committed to providing high-quality products and a smooth shopping experience for every customer. We are really glad to hear that you are satisfied with your order. Your feedback is extremely valuable to us and helps us continue improving our service. We look forward to welcoming you back again in the future
Thank you very much for your positive feedback and support! At Vapsolo, we are committed to providing high-quality products and a smooth shopping experience for every customer. We are really glad to hear that you are satisfied with your order. Your feedback is extremely valuable to us and helps us continue improving our service. We look forward to welcoming you back again in the future
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