Vehicle Value Experts (vehiclevalueexperts.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
No hassles. This was our first experience with a diminished value claim and it was an easy and pleasant experience.
Thank You Mr. Hill for taking time to issue a review of our services. Sincerely, Robert L. McDorman
Robert was extremely helpful and i never had to make a single phone call after the initial call to him! Just received my diminished value claim for $4,600! Extremely professional and a pleasure to work with.
Mr. Starrett, Thank You for taking time to post a review of our services. I am glad we where able to help you recover the Inherent Diminished Value lose you suffered from the accident. Sincerely, Robert L. McDorman
I have never been in a car accident where it was in anyway my fault, so this was a new experience for me and I am not a really young person, I just try to drive safely. I was on a bridge and had no where to go but to hit an object in the road that did more damage to my car than I would ever dream that it would do. I had a brand new car that was only four months old and this was going to me my last car that I was going to buy before I retire and I wanted it fixed correctly and just to get to bring my car home. After getting about three weeks of run around from my insurance company and being told that I did not have a choice as to what the outcome would be for my car, I was given the name of Robert McDorman to hire to help me get this claim settled with me having a voice in the final decision. Mr. McDorman took so much stress off of me so that I was able to go to work and do my job and felt very confident that Mr. McDorman was busy fighting to get my claim handled correctly. If I had not had Mr. McDorman's help, I would still not have a rental car and my car would have been deemed a total loss and basically I would have thrown $6,000.00 in the trash can. He Kept his word to me and he fought for me till he got me everything done for me that I requested to be done. He is a very professional and a great man to work with and he totally turned a terrible situation into a great ending. I would recommend him to anyone that needs help with dealing with help fighting with an insurance company. Mr. McDorman is great.
Mrs. Belinda, Thank You so much for taking the time to post a review of our business. We are so happy we could help you resolve your Motor Vehicle Claim issue, and make you whole. We hope you never need us in the future, but if you should please call. Sincerely, Robert L. McDorman
Robert McDorman is the real deal!! My vehicle was caught in the very first Hail Storm that hit the DFW area and originally it was going to be fixed at the Body Shop I selected, but it ended up being totaled by Progressive once they identified extra work was needed. They stated they would give me $13,444 and some change for my 2007 GX470 that had 122K for mileage. When researching it looked as though that was not a fair value for my vehicle. I got with Robert and he was on the case right away, he walked me through what he was going to be doing step by step and basically all I had to do was contact the Insurance Company and let them know I was invoking my Appraisal Clause. Robert put everything together for me and at the end the insurance company came back to me with a new amount of $17,900 which was over $4,000.00 more. Robert is a true professional and I would highly recommend that anyone going through this with their insurance company, contact Robert right away and it will be one of the easiest process that you go through with him leading the way. Robert thanks again for everything you did and will do for future clients!!!
Thank You Mr. St. Pierre, We truly appreciate you taking time to post a review of your experience with us. I am glad we could help you and your family with your insurance claim. I hope you never need us in the future, however if you do please call! Thank You again Sir, Sincerely, Robert L. mcDorman
Vehicle value experts is a very honest and fair firm who will fight for you. Robert is a god send
Thank You for taking time to issue us a review Sir. Sincerely, Robert L. McDorman
Robert was recommended to me by a family friend in the settling of a total loss insurance claim regarding my vehicle. Throughout the process he kept me informed at every juncture and was more than happy to answer any questions I had in the interim. Robert laid out the plan, went through each step, and actually over delivered in the end! I could not be happier with the results and without question would recommend to anyone involved in a similar situation. Thanks again Robert, You're awesome!
Mr. Capps, Thank You for taking time to post a review about our company. I am so glad we could help you come to an amicable resolution with your Motor Vehicle Claim. Please call on us in the future if we can help in anyway. Sincerely, Robert L. McDorman
Very knowledgeable and always kept us up to date. Did a great job.
Dear Mr. Garza, Thank You for taking time to post a review for us. Sincerely, Robert L. McDorman
Robert at Vehicle Value Experts is outstanding! He was so kind, patient and professional. Robert is the best in this unique industry providing outstanding customer service. He answered all our questions, explained the process in detail, and worked with the insurance company to settle our Diminished Value claim. In fact, the amount we received was far greater than we anticipated. We are so grateful for his help and will definitely spread the word about Vehicle Value Experts.
Dear Mr. and Mrs. Sellers, Thank You so much for taking the time to issue a review on the service we provided. Please let me know if we can be of any help in the future. Sincerely, Robert L. McDorman
After an accident that was not my fault and totaled my vehicle, the insurance company valued my vehicle at a very low value and gave me the take it or leave it treatment. Robert at Vehicle Value Experts negotiated with the insurance company and got me a significantly better settlement. I would recommend Vehicle Value Experts to anyone who feels that their vehicle has been undervalued by claims adjusters. Great service. Wish I had known about them sooner.
Thank you Mr. Sherwin for taking the time to post a review of our service we provided you, and your family. I am very thankful we could assist you with an amicable resolution with your Insurance Company Safeco. Sincerely, Robert L. McDorman
Great business! Always stayed in touch and reassured me of the positive outcome he thought I would have. Would definitely recommend to my family and friends!! Thanks again!
Thank you Mr. Toon for placing your trust in me. I really enjoyed working for you Sir. I am very Thankful you took the time to issue us a review. I hope you never need me in the future, however if you do please call me. Sincerely, Robert L. mcDorman
We loved using Robert and he helped my family in whatever way he could and I could not have asked for better service and coverage. We will recommend him to anyone needing assistance in the future!
Thank you very much for taking time to issue us a review. I am so thankful we where able to help you with your Inherent Diminished Value Settlement. Sincerely, Robert L. McDorman
Everything they said they do. I will recommend the service to everyone that needs it.
Thank you Mr. Mendioroz for calling on us to help you with your claim. We are so thankful you will now be able to get your Suburban repaired back to its Pre-Loss Condition. Sincerely, Robert L. McDorman
Very good and helpful and prompt. Answered all questions very timely. Would definitely recommend. Thank you.
Dear Mrs. Cheshire we really appreciate your business, and thank you for allowing us to assist you with the settlement of your insurance claim. Sincerely, Robert L. McDorman
Robert has worked wonders for me. Geico offered me 9700 for my truck which was in perfect condition. As soon as I told them I hired robert the bumped it up a $100 as if that was any better. The pay off on my truck was $8700 which would only lead me with a $1000. Robert appraised it at $12900 and the adjuster settled for $11900. $2000 more than what they offered me. Leaving me with $3200 in my pocket. I actually made a profit. And his fee is so cheap it's unreal. If it wasn't for him it would be hard for me financially. I will refer anyone who totals a vehicle to him. He was professional through the whole process and stayed on them to get it done.Don't even hesitate just call him.
Dear Mr. Griffis, Thank you for taking the time to issue a review of our company. We are pleased we were able to resolve your issue with Geico and get you the settlement you deserved. We handle Insurance Total Loss Vehicle Value disputes all over the United States, and your situation happens routinely. Consumers are not aware they have options in the claims process. The stigma in society has lead consumers to believe their insurance carrier will treat them fairly, and be forthright. This could not be farther from the truth. The Insurance Industry Business Model is designed to collect as much premium's as possible, and pay out the least possible in claims. It is always a good idea to get the advice of a professional in the insurance claims business, before accepting a settlement. Sincerely, Robert L. McDorman
Very helpful easy to get in contact friendly senor of humor and I was very appreciative of the service that was rendered
Thank you so much for taking the time to issue us a review. Sincerely, Robert
Here is your go to company . Look no further for optimum results !! 6 stars !
Thank you Ms. Murphy for taking time to issue our company a review. I hope you never need us in the future, however if you do please call. Sincerely, Robert L. McDorman
I contacted Robert with out any expectation that he could do anything about getting me any more money for my vehicle that was totaled by the insurance company. During the process it was pledentvtslking to Robert over the phone. I emailed everything I had to him and he told me quickly that the insurance company was not offering enough. He sent the information to progressive insurance on my behalf and immediately Progressive got defensive trying to deny my right to have it re appraised and trying to get me to sight title over to them before having a third party review. Robert took care of that with a letter to progresdive. Do to make my long story shorter Robert was able to make a settlement with Progressive for 2000.00 more than they were offering and even with his fee It was over 1500.00 more than I would have had. I recommend highly using Robert. I understand it does not matter where you live in the United States Robert can handle your claim., Ken and Cheryl Young
Good Morning Mr. Young, Thank you for allowing me to help you, and your family. I truly appreciate you taking the time to issue a review, about our services. Sincerely, Robert L. McDorman
Our son had a wreck in September in our dump truck. The wreck was not his fault. You think you are doing the right thing when you pay your insurance bill every month but have a wreck and they act like they don't even know who you are. The other insurance company was putting pressure on us to settle on their terms. We did not agree with the choices they were offering. So we get a lawyer to look at our case and when they realize that there is not any personal injury they determine that they can't help us. At this time we have been leasing a truck for several weeks because this is how we make a living. We finally decide we will go ahead and fix the truck with our own money. The man at the body shop tells us about Mr. Robert McDorman at Vehicle Value Experts. We sent him all of our information and he agreed to look at our case. This was either late December or early January. By mid February he had settled our claim. He got our money back for leasing a truck, diminished value of the truck, and our truck still has a clear title and not a salvaged one. There are so many things I don't understand about insurance and how it works but this man knows what he is doing. We not only settled our claim but we feel like we gained a friend. We would use him again and we would certainly recommend him to anyone. Sincerely, Tammy Duckett
Dear Mrs. Duckett, I am so happy I could help you with the Insurance Settlement on your husbands Dump Truck. The situation I helped resolve for your husband happens often, and the insurance company totals out the vehicle, and the consumer losses their vehicle, and end up with a discounted settlement on their vehicle. The out come on your husbands Dump Truck went from a Unrealistic Total Loss Settlement offer, and your husband loosing his Dump Truck, to the Dump Truck being completely refurbished back to its Pre-Wreck OEM Condition, getting paid Loss of Use, and finally the recovering of the Inherent Diminished Value Loss Compensation. I am so proud for you, your family truly deserves the outcome you received. Thank you so much for taking the time to issue your review. It is a wonderful thing yo gain a friend thru a trying time, such as we went thru. Sincerely, Robert L. McDorman
From start to finish I was provided with fast, friendly and superior professionAL service to assist with maximizing my benefits.
Dear Ms. Martz, Thank you for taking time to issue us a review. Please call us in the future if we may help in anyway. Sincerely, Robert L. McDorman
I will recommend this company to family and friends. Friendly, prompt, and courteous. I was able to recoup my purchase price of our totaled vehicle. Thank you-Patti
Dear Ms. Brindley, Thank you for taking the time to issue a review. We appreciate your business. Sincerely, Robert L. McDorman
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