Vehicle Value Experts

Love these guys

Love these guys! They came in as our third party appraiser to fight for a higher payout from our insurance company following a total loss of my son’s car. They got us $6000 more than the insurance company was offering. Highly recommend these guys! Super knowledgeable and helpful!!

The Best Decision I Made During My Total Loss Claim

I cannot recommend Vehicle Value Experts highly enough. Like many people dealing with a total loss claim for the first time, I had no idea what my options were after my insurance company declared my Toyota FJ Cruiser a total loss. I had spent countless hours researching vehicle values, documenting OEM and aftermarket modifications, and trying to negotiate on my own, but I quickly realized I was at a significant disadvantage. After discovering Vehicle Value Experts, everything changed. From my very first conversation, it was obvious that this team understands the total loss appraisal process inside and out. They took the time to answer my questions, explain each step of the process, and set realistic expectations. At no point did I feel pressured or left wondering what came next. Their communication was prompt, professional, and incredibly reassuring. Most importantly, they knew exactly how to navigate the appraisal process. Their guidance helped me properly invoke my appraisal clause, present the right information, and ultimately achieve a settlement that was approximately $5,300 higher than my insurance company's original offer. That increase alone more than justified reaching out to them, but what impressed me even more was their professionalism, honesty, and willingness to educate me throughout the process. They genuinely cared about making sure I received a fair valuation rather than simply accepting the insurance company's initial offer. If you're facing a total loss claim and feel overwhelmed or unsure whether your settlement offer is fair, do yourself a favor and contact Vehicle Value Experts before accepting anything. Their expertise made a tremendous difference in my case, and I would absolutely recommend them to anyone in a similar situation. Thank you to the entire Vehicle Value Experts team for your knowledge, professionalism, and outstanding customer service.

Great company!!!

Great people that provide a great service!!!

What a great service provided by great people. It's disappointing that my own insurance company would not take care of my claim properly without me hiring Vehicle Value Experts. However, I am glad Allstate did this because now I will not file another claim without hiring and professional to represent me.

Great Company

This company is made of helpful and caring people who walk you through everything.

Great people and great values!!!

Great results

Vehicle value experts handled the appraisal and comps for my vehicle claim. The insurance was dead set on a number, which of course, was extremely low. The adjuster wouldn't budge so we exercised our appraisal option per my policy. At appraisal, the independent party was still extremely low with the value of the vehicle. Vehicle Value Experts advised me of an upmire option. End of the day, based off the research, diligence and experience, we were able to receive an additional $6800 for our total loss. I highly recommend working with this firm if you are in the unfortunate circumstance of a total loss with your vehicle.

Highly recommend service

Good experience, very professional experience and timing of claim paid was pretty good.

Clear process

Clear process. Results delivered!

God awful experience

Horrible experience. This guy just wanted my money

Leveling the Playing Field

The world of auto insurance claims is a dangerous place for the average consumer. It is filled with arcane rules and regulations, obscure policy mouse type and company friendly interpretations of the rules. The policyholder has almost no chance without an experienced guide and advocate. Robert McDorman and Vehicle Value Experts are the champions you want on your side; they know the law and negotiate with insurance carriers multiple times every day. In a recent total loss claim on my high value vehicle, Robert negotiated an 18% increase over the insurance company offer and a fair value on my behalf. I could not have done this without their help. Thanks.

strongly recommend: great great great service

We got an unfortunate hit-and-run situation recently and the insurance decide to total our car after some attempts to repair. The insurance gave us a really unfair value of our car, in addition they are charging all excessive fees while the car is at the bodyshop and storage. Luckily for us we got referred to Robert -he is so helpful and works real fast! We talked to him on Thursday; signed the docs on Friday and notified insurance on Monday - and insurance give us a great second offer on Tuesday!! -- which is almost 6000 more than the original offer!!!! we are so grateful and couldnt thank him enough. 😊 Robert also waives us the service fee for the appraisal - we really appreciate, especially given the fact that we recently had a baby and every penny does count a lot for us 😊

Above and beyond my expectations

I highly recommend these guys. From the start they were extremely professional all the way to the end. When I talked to them, they listened carefully. They heard my current position and were not hesitant to take my case. Once they compiled all they needed, I sent it in to my insurance and they didn't even try to fight back. They complied immediately. I will most definitely use their services if needed in the future.

Working with Robert has been a great …

Working with Robert has been a great experience. He helped me through the process of negotiating with insurance to get a more favorable settlement on the value of my vehicle. Robert went above the standard in making himself available to answer questions and give assistance. I would recommend with confidence.

You'll always have my business

Phenomenal service and communication. Robert took better care of me than my own insurance, and kept me in the know the entire process.

What can I said Robert took care of me …

What can I said Robert took care of me and got me the right price from my Vehicle. Robert always ended each call with "We will be good friends after this." He is right.. Robert you are my new best friend. Thanks for everything.

Robert is a professional and delivers great results

UPDATE: I had a Better Car Replacement rider on my insurance policy and Robert was able to secure that amount in addition to the increased appraisal value on my car. I worked with Robert at VVE on two different car claims and I am so happy I did because he was able to increase both of my appraisals by a serious amount of money. When I first talked with Robert, I was a little hesitant because I didn't know how long the process would take and I didn't know how much Robert could increase the insurance company appraisal. Robert was upfront explaining the process and I didn't have to pay anything if he couldn't increase my value.

This is the second time I've had to use …

This is the second time I've had to use VVE and both times they were of such a tremendous help. I was in the loop all the time. They had my back.

Wonderful expertise

Wonderful expertise, knows all the regulations, always one step ahead of the insurance company and predicted their every move. Saved me over $1000 and kept the insurance from totaling and salvaging my car. Got my car repairs paid for by insurance and still driving it thanks to Vehicle Value Experts!

Never be at the mercy of an insurance company again!

When you feel like you are at the mercy of the insurance companies to cut you a fair deal to only find there is a company out there willing to help get the most value out of your vehicle. Dealing with insurance companies can be very intimidating and Robert with Vehicle Value Experts took all the intimidation and worry from me and my husband. The insurance company wanted to only pay around $22,000 and Robert was able to increase this to over $25,000. Im thankful to my body shop for pointing out the Appraisal clause in our auto policy and pointing me in the direction of Vehicle Value Experts! With the background Robert has in this field made the process so seamless and smooth. He is truly and Expert in my book! Thank you Robert!