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Money & Insurance

Veteran Debt Assistance

66 reviews

4.866 reviews
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About Veteran Debt Assistance

Data updated
Website
veterandebtassistance.org
Category
Money & Insurance
Location
United States · Chicago
Status
Unclaimed
Last 12 months
66 reviews
Replies to negative
100% (2/2)
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Is Veteran Debt Assistance legit?

Veteran Debt Assistance (veterandebtassistance.org) has a 4.8 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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customerRandy Price · 1 review · Verified · Experienced 2026-08-04 ·

The agent was great

The agent I talked too was knowledgeable and was able to get us some good information

Reply from Veteran Debt Assistance2026-08-05

Hello Randy, Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help! Best regards, The Veteran Debt Assistance Team

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customer · 1 review · Verified · Experienced 2026-07-29 ·

went through the process step by step…

went through the process step by step and answered any question I had. very calm experience in a hectic time.

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Robert Redman · 2 reviews · Verified · Experienced 2026-08-01 ·

They were very professional and…

They were very professional and courteous, they seem to know what they’re doing.

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Richard Faria · 4 reviews · Verified · Experienced 2026-08-05 ·

Henry & Jason Were Outstanding

Henry & Jason made the process easy & quick for us. They were very knowledgeable & answered all our questions. They were invaluable in getting us setup.

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Sharon Jackson · 1 review · Verified · Experienced 2026-08-05 ·

New beginnings

Keith was so thorough with me and the process. He explained how arch and every aspect and made sure I understood. I appreciate the support and tolerance of my ignorance.

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Carol · 1 review · Verified · Experienced 2026-08-01 ·

Informative

Informative, a little hectic toggling between a lot of e-mails and the juggling. A lot of information to take all in at once. However, both representatives were very pleasant, helpful and put together a program seemlessly for me. I was put at ease from the start.

Reply from Veteran Debt Assistance2026-08-04

Hi Carol, Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help! Best regards, The Veteran Debt Assistance Team

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customer · 1 review · Verified · Experienced 2026-08-01 ·

Great experience and awesome customer…

Great experience and awesome customer service

Reply from Veteran Debt Assistance2026-08-04

Hello, Thank you for the kind review. We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout! Warm regards, The Veteran Debt Assistance Team

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Daniel · 1 review · Verified · Experienced 2026-08-04 ·

The reps were extremely knowledgeable…

The reps were extremely knowledgeable and had answers to all my questions.

Reply from Veteran Debt Assistance2026-08-04

Hi Daniel, Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help! Best regards, The Veteran Debt Assistance Team

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customer · 1 review · Verified · Experienced 2026-08-02 ·

They was real and Trinity and help with…

They was real and Trinity and help with my problem and I thank you

Reply from Veteran Debt Assistance2026-08-04

Hello, Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help! Best regards, The Veteran Debt Assistance Team

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Sam Sessions · 1 review · Verified · Experienced 2026-08-01 ·

Jamal

Jamal, very helpful and very knowledgeable! Pleasure to work with.

Reply from Veteran Debt Assistance2026-08-02

Hi Sam, Thank you for your kind words! We're so glad to hear that Jamal made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help! Best regards, The Veteran Debt Assistance Team

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Doug · 7 reviews · Experienced 2026-08-01 ·

Great Outcome

Everything was explained very well and the proposed resolution far exceeded my expectations.

Reply from Veteran Debt Assistance2026-08-02

Hi Doug, We appreciate your review! Knowing that you found our service to be helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do! All the best, The Veteran Debt Assistance Team

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customer · 1 review · Verified · Experienced 2026-08-01 ·

Helping me to start over

Helping me to start over. Very helpful and extremely quick .

Reply from Veteran Debt Assistance2026-08-02

Hi Christopher, We appreciate your review! Knowing that you found our service to be helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do! All the best, The Veteran Debt Assistance Team

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Douglas Hall · 5 reviews · Verified · Experienced 2026-08-02 ·

I felt comfortable and respected…

I felt comfortable and respected discussing my personal issues with the agents. I trust and feel safe sharing my endeavors to a successful financial future with this firm.

Reply from Veteran Debt Assistance2026-08-02

Hi Douglas, We appreciate your review! Knowing that you found our service to be helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do! All the best, The Veteran Debt Assistance Team

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Marcel El Koubi · 4 reviews · Verified · Experienced 2026-08-02 ·

I will find out when my cards are zero…

I will find out when my cards are zero balance and will be sending you my payments. But, it was very pleasant dealing with Ben.

Reply from Veteran Debt Assistance2026-08-03

Hi Marcel, We appreciate your review! Knowing that you found our service to be helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do! All the best, The Veteran Debt Assistance Team

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customer · 1 review · Verified · Experienced 2026-07-31 ·

As quick as possible

As quick as possible, will see in a few months

Reply from Veteran Debt Assistance2026-08-01

Hello, We appreciate your review! We're glad to hear that you found the processes to be efficient. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do! All the best, The Veteran Debt Assistance Team

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Thomas Voris · 5 reviews · Verified · Experienced 2026-07-31 ·

Knowledgeable as they (Antonio) took me…

Knowledgeable as they (Antonio) took me through the process.

Reply from Veteran Debt Assistance2026-08-01

Hi Thomas, Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you. Best regards, The Veteran Debt Assistance Team

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Louis · 3 reviews · Verified · Experienced 2026-08-01 ·

Well I didn't take the program

Well I didn't take the program. I found that it's not the program for me

Reply from Veteran Debt Assistance2026-08-02

Hello Louis, We’re sorry to hear that you didn’t feel supported through our service. Our goal is to provide meaningful assistance to each client, and we’d appreciate the opportunity to understand more about your experience and see how we can improve. Please feel free to reach out to us at [email protected] so we can work toward a solution that better meets your needs. Thank you, The Veteran Debt Assistance Team

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Mark Archambeau · 11 reviews · Verified · Experienced 2026-07-29 ·

Early stages, but awesome thus far!

So far so good. They jumped all over my concerns, and have kept me informed every step of the way. Still very early in the process, but I actually feel like I have a chance to breathe again soon.

Reply from Veteran Debt Assistance2026-07-31

Hi Mark, Thank you for your kind review! We're so pleased that you are feeling more confident about your financial situation. If you have any questions, now or in the future, don't hesitate to reach out. Best regards The Veteran Debt Assistance Team

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Steve Ortega · 3 reviews · Verified · Experienced 2026-07-30 ·

They helped me understand what I was…

They helped me understand what I was getting into. Very polite and courteous.

Reply from Veteran Debt Assistance2026-07-31

Hi Steve, Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you. Best regards, The Veteran Debt Assistance Team

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Daniel Hartnett · 3 reviews · Verified · Experienced 2026-07-29 ·

Very easy to understandp

Reply from Veteran Debt Assistance2026-07-31

Hi Daniel, Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you. Best regards, The Veteran Debt Assistance Team