Outstanding
Exactly as Advertised and product exceeded expectations!!! Fast Shipping Five Star Experience
Reply from villohome.com2026-06-11
We’re so glad you’re satisfied, and we look forward to serving you again.
About villohome.com
Data updated- Website
- villohome.com
- Category
- Home Services
- Location
- United States · Grand Blanc
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 50% (7/14)
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Is villohome.com legit?
villohome.com (villohome.com) has a 4.0 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Home Services and its reputation is good. 72% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 50% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
The order never arrived.
Nice looking covers, still need to test them out
Reply from villohome.com2026-06-11
We’re delighted you had a great experience with us, Thank You.
It was not clear that this product…
It was not clear that this product shipped from china I still have not received the product.
This is gonna be extreme!
I received the materials as expected due to multiple notifications keeping me apprised of it's location. The quality is great & more detailed than expected but i love the challange!
Reply from villohome.com2026-05-18
We value your feedback and are glad you had a great experience.
The quality is good
The quality is good. We are very pleased - no surprises
Reply from villohome.com2026-05-18
Thank you for sharing your experience. We look forward to serving you again.
Never received my order and had my…
Never received my order and had my voicemail message returned call.
Exactly as described
Exactly as described, quickly shipped, and high quality product. Thank you!!
Reply from villohome.com2026-05-18
We’re delighted you’re satisfied with our service. Your trust means a lot.
LOVE MY SINK. WORTH THE WAIT.
LOVE MY SINK. It took 6months to get here. I am not upset with this - craftsmanship from overseas, shipping internationally, final delivery... the logistics for that kind of service are difficult. The customer service kept me informed of delays as they came, and navigated the tariffs issue seamlessly - no additional costs to me, the consumer. Overall very happy customer.
Reply from villohome.com2026-05-18
Thank you for your kind feedback. We truly appreciate your support.
Great quality transition piece
Great quality transition piece. Color matched my original. It was thicker & seemed better quality than the one the flooring company in town supplied my installers. Quick delivery no shipping.
Reply from villohome.com2026-04-20
Thank you for your kind feedback. We’re glad you’re satisfied with our service and look forward to serving you again.
So fast and perfect description
Reply from villohome.com2026-04-20
Your satisfaction is our priority, thank you for sharing your experience.
Delivered as expected
Reply from villohome.com2026-04-20
We’re glad you’re happy with our service. Thank you.
Ease to order
Ease to order, having what we were looking for. Prices are competitive, quality on point, delivery timely! Great purchase experience.
Reply from villohome.com2026-04-07
Thank you for your wonderful feedback! We’re delighted to hear that ordering was easy, the prices were competitive, the quality met your expectations, and delivery was timely. We truly appreciate your support.
Accurate description of inventory and…
Accurate description of inventory and super fast shipping with great packaging.
Reply from villohome.com2026-04-07
Thank you for your kind words! We’re glad to hear that the inventory description was accurate and that you were pleased with the fast shipping and great packaging. Your satisfaction means a lot to us.
Had exactly what I had been searching…
Had exactly what I had been searching for ! Very fast delivery too.I am so happy to have a great place to shop now .
Reply from villohome.com2026-04-07
Thank you so much for your wonderful feedback! We’re delighted to hear that you found exactly what you were looking for and that the delivery was fast.
Out of date Products.
Order placed 2/28/2026 for a quanty of 3 x20 Cinnamon Dulce Cappuccino. Order # 17675 was received. All items showed "Used by Oct 2024", ALL items were 1.5 YEARS out of date(?). Other vendors sell "fresh" products.
Reply from villohome.com2026-03-31
Hello John, Thank you for sharing your feedback. We understand your concern regarding the product you received. If the items showed a “Use By Oct 2024” date, they were indeed out of date, and we sincerely apologize for this. We are a drop‑shipping brand, which means we rely on vendors for fulfillment. While we don’t control every product directly, we do take full responsibility if something is incorrect. If you had reached out to us at [email protected], we would have immediately arranged a replacement with fresh stock or processed a refund for you. We regret that instead of contacting us, the issue was raised only through a review.
Reasonably priced and much quicker…
Reasonably priced and much quicker shipping than other vendors. Great communication!!
Reply from villohome.com2026-03-31
We truly appreciate your feedback. It means a lot to our team that you’re satisfied with the service.
Good service
Reply from villohome.com2026-03-31
We truly appreciate your feedback. It means a lot to our team that you’re satisfied with service.
Terrible communication
Terrible communication Tells you what they want you to hear and not the truth. Ran me around fir a solid week with lies on delivery then tried to tell me it was delivered 3 days prior Save yourself the hassle and stay away
Reply from villohome.com2026-03-31
We’re very sorry for the miscommunication and the frustration it caused with your delivery. After reviewing your order, we acknowledge the delays and confusion, and we sincerely apologize for the inconvenience. We’ll be addressing this internally to ensure accurate updates and smoother communication moving forward.
Big time buyer beware
Big time buyer beware. Ordered a sink with expedited shipping (~4 weeks vs 12+ weeks). Took weeks just to get a delivery date. Delivery date was 12-14 weeks post order. Asked for refund for expedited which they declined. Canceled order and had to get refund through credit card company. Very dishonorable company. Stay away.
Reply from villohome.com2026-03-31
We’re sorry to hear about your experience with the order and expedited shipping. We understand the frustration and apologize for the inconvenience. Please share your order details directly so we can review and improve our process.
Shipped fast and product arrived intact.
Reply from villohome.com2026-03-31
We truly appreciate your feedback. It means a lot to our team that you’re satisfied with the product and service.