villohome.com (villohome.com) has a 4.0 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Home Services and its reputation is good. 72% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 50% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
ordered 30 sq. ft of beautiful tile, received 30 tiles, called in a panic and they reassured me that the rest of the order would arrive the next day. it did. Project is looking beautiful.
Thanks for sharing! We're glad everything worked out, and your project looks great! 😊
You sent the package twice. One to my PO box, which is the address I originally gave and then one of your associates called and stated you do not deliver to POs so I gave him my physical address. I received my order at both addresses. Let your associates know you can deliver to PO boxes after all!
Yes vendor sent the same by mistake.
I love the rug. It looks lovely and matches the style and color shown on the website. The reason for deducting one star is that the website stated that the rug was in stock and would only take two weeks, and my credit card was charged immediately upon order. Instead it took seven weeks. That said, when I contacted customer service I received very timely, polite, and accurate information, which I appreciated.
Thank you for your feedback! We're glad you love the rug and that it matches the website description. We apologize for the delay in shipping, which exceeded our estimated two weeks. We understand that this caused inconvenience, and we're sorry for that. However, we're pleased to hear that our customer service team provided timely, polite, and accurate information when you reached out. We appreciate your appreciation for their service! We'll take your feedback into consideration to improve our shipping times and communication. Thank you again for your purchase and for sharing your experience.
I have ordered fotile JQG7522 but received JQG7502 without notice. Fortunately I did research myself and found out they have the same specifications except the button color and package, even though I didn’t see the stainless steel color button, so I just accepted it as is. There was no update for a couple of days after the order confirmation, but shipping was fast over all.
Thank you for your feedback! Sorry to hear there was a mix-up with the product model and some delay in tracking updates. We'll look into improving our shipping and product consistency. Appreciate your patience and understanding!
A beautiful dresser. But of course it required dedicated and (in my case) professional assembly which took two hours. Pretty much as expected. The all-wood construction is great but some of the drawers do stick as a result, hence the four stars. I have sent off for wood-on-wood lubricant which will hopefully remedy that difficulty. But a wonderful looking piece of furniture nonetheless.
Appreciate your feedback! Sorry about the assembly challenge and drawer issue. Hope you enjoy your new dresser!
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