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Vine Disposal

37 reviews

3.637 reviews
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About Vine Disposal

Data updated
Website
vinedisposal.com
Category
Public & Local Services
Location
United States · Norcross
Status
Unclaimed
Last 12 months
23 reviews
Replies to negative
23% (3/13)
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Is Vine Disposal legit?

Vine Disposal (vinedisposal.com) has a 3.6 out of 5 rating on OK.one, based on 37 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 35% give 1 star; The business has replied to 23% of negative reviews; 23 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

k
ken rea · 1 review · Experienced 2026-07-29 ·

Luda

I’ve been dealing with Luda at Vine Disposal for many many months. This is the most professional person and awesome company. I have the pleasure to work with throughout the entire Georgia market. If you don’t reach out to them, you are crazy. They have the best rates best service and Luda is the most professional person I’ve had to pleasure to work with.

Reply from Vine Disposal2026-07-30

Thank you so much for your incredible review and for your continued partnership over the past several months! We're honored to have earned your trust across the Georgia market. Luda will be happy to hear your kind words, her professionalism and dedication reflect the level of service we strive to provide every day

L
Lilian Galusca · 1 review · Experienced 2026-07-21 ·

Quick to respond

Quick to respond. Professional service. Would definitely use them again. Luda is the best!

Reply from Vine Disposal2026-07-23

We're happy to hear you had a quick, professional experience with our team. We'll be sure to share your kind words with Luda

M
Matt · 1 review · Experienced 2026-06-27 ·

Great service!

Reply from Vine Disposal2026-06-29

We truly appreciate your business and for taking the time to leave this review!

R
ROBERT WATKINS · 3 reviews · Experienced 2026-06-25 ·

I ordered a 12 yard dumpster

I ordered a 12 yard dumpster. It was delivered promptly. The driver placed it right where I specified. When they retrieved it full, they placed another dumpster in the same place without needing my attention. So far, the service has been exceptional.

Reply from Vine Disposal2026-06-29

Thank you for your wonderful review! We're happy to hear that your 12-yard dumpster was delivered promptly, placed exactly where you requested, and was completed seamlessly.

K
Kristen · 4 reviews · Experienced 2026-06-17 ·

We have used a few different dumpster…

We have used a few different dumpster services for our residential restoration, and Vine has great prices, longer base-price rental windows, and quick swap turnarounds. They have become our preferred provider.

Reply from Vine Disposal2026-06-25

It's great to hear that our competitive pricing, longer rental periods, and quick swap service have made a difference for your projects. We truly appreciate your continued trust in Vine Disposal!

Z
ZACHARIA CATALIN HRENIUC · 2 reviews · Experienced 2026-06-20 ·

Great service and price

Reply from Vine Disposal2026-06-22

Thank you for your review! We're glad to hear you were happy with both our service and pricing, we look forward to helping again

J
JeungSik Im · 1 review · Experienced 2026-06-18 ·

I like this place because the staff is…

I like this place because the staff is always kind and helpful.

Reply from Vine Disposal2026-06-19

We're so glad to hear that our staff has consistently been kind and helpful! Providing friendly, reliable customer service is something we take great pride in.

T
Thomas Arr · 1 review · Experienced 2026-06-18 ·

Excellent service and great communication

I had a great experience with vine disposal. They arrived on time and gave me a heads up when they were 30 minutes away, which I really appreciated. The team was professional friendly, and made the whole process easy and stress-free. Their customer service was excellent from start to finish, and they communicated well throughout. Everything was handled efficiently and I would definitely recommend them to anyone looking for a reliable disposal service. I’ll gladly use them again in the future.

Reply from Vine Disposal2026-06-19

Thank you for taking the time to share your experience! We're so happy to hear that our team arrived on time, kept you informed throughout the process, and made everything easy and stress-free.

F
Frank · 1 review · Experienced 2026-06-17 ·

great company good service

Reply from Vine Disposal2026-06-19

Thank you Frank, we truly appreciate your support and look forward to helping you with any future dumpster rental or disposal needs.

R
Roderick · 5 reviews · Experienced 2026-04-28 ·

Have been using this company for years.

Have been using this company for years. Great customer service and always delivers on time!

Reply from Vine Disposal2026-04-29

We really appreciate your continued support over the years! It means a lot to hear that we’ve been consistently on time and provided great customer service, thank you

D
David Lowenthal · 4 reviews · Experienced 2026-03-31 ·

he experience exceeded my expectations.

he experience exceeded

Reply from Vine Disposal2026-04-20

We’re really glad to hear that your experience exceeded expectations. That’s exactly what we aim for on every job. We appreciate you choosing Vine Disposal and look forward to helping you again in the future!

L
Louchinnie Polk · 1 review · Experienced 2026-03-22 ·

The Professional Dumpster Rental Company “Vine Disposal”

Vine Disposal is all about business, they are quick responding and fast to provide the services that they promise. They professional and knowledgeable about their products and quick to update their clients to any new changes. I am a Veteran, so I inquired about a Veteran discount with Zina, she said yes that there was 10% off offered to Veterans. Once she realized that that promotion had ended, she immediately called me back to inform me of that ended promotion, she was also informing me that there was a new promotion in place with bigger savings. I really appreciate that she was concerned enough to keep me updated about their company promotions.

Reply from Vine Disposal2026-04-20

Thank you so much for your kind words and for your service. We’re glad to hear that Zina was able to assist you quickly and keep you well informed throughout the process. Providing clear communication and staying up to date on promotions is something we take seriously, so it means a lot to know that stood out to you. We’re always here if you need anything, and we look forward to working with you again!

R
Razon Ware · 1 review · Experienced 2026-02-25 ·

Its always a great experience and great…

Its always a great experience and great service

Reply from Vine Disposal2026-03-09

Thank you for the great review! We’re happy to hear you had a great experience and received great service. We truly appreciate your support!

M
Maleya Tolston · 1 review · Experienced 2026-02-19 ·

The customer service is amazing

The customer service is amazing ! I will be continuing to use vine disposal. They have the best rates !

Reply from Vine Disposal2026-02-20

Thank you so much, Maleya! We truly appreciate your kind words. Providing amazing customer service and competitive rates is exactly what we strive for every day. We look forward to continuing to serve you!

G
Greg McManus · 2 reviews · Experienced 2026-02-18 ·

Very Unethical contractor

Let us start by saying how shady this dumpster contractor is. Untrained kids answer the phone; some are hard to understand their English. They make claims that they can deliver on a specific date and do not. They arbitrary charge your CC for a dumpster delivery day in advance of delivery. Then charge you for overages of mixed material or excessive material when the dumpsters were not over the full edge line. Nor provide a weight ticket of the tonnage. Mr. A, (Trust pilot doesn’t allow real names) their credit/customer service associate, states he is going to credit your account for dumpsters delivered that had trash or clay in them from previous sites but does not. Multiple times the dispatch lady blows you off and says she will call you in the afternoon but does not. When you ask for the owner or manager you get the run around and never speak to one. On one deliver date (Saturday) they told us at the day of, after calling them, that the Metro concrete Recycling center is closed on Saturdays and they cannot deliver the 12 yard. We informed them that this was the last dumpster, and we were going to be live loading with a standby Mini-Excavator. Lost money on the Mini—X rental because of them. On another day they picked up a full dumpster and placed it in the street for days which blocked the right of way and upset the neighbors. Another instance, one of their drivers told me I quote "It’s not in his job description to remove trash and clay at the bottom of the dumpster" He claimed he did not dump it. Lastly, Mrs. Mary G., in billing, makes claims that she will send photos of the over-filled dumpster (of which there were none) and weight tickets and doesn't. Stay clear of their shady tactics!

Reply from Vine Disposal2026-02-20

We’re very sorry to read about your experience and take concerns like this seriously. At Vine Disposal, our team documents delivery scheduling, billing, container condition, and disposal weights carefully. If there are questions regarding charges, weight tickets, delivery timing, or communication, we are committed to reviewing the full account history and dispatch records thoroughly. We would genuinely appreciate the opportunity to investigate these concerns directly. Please contact our management team so we can review all documentation and address any outstanding issues. We are committed to professionalism, transparency, and resolving concerns when they arise.

S
Sous Thao · 1 review · Experienced 2026-01-30 ·

They are professional and courteous.

I've used Vine Disposal services several times and they are my go to when I need to declutter the yard and home. From the initial call, application, delivery & pickup -- all have been smooth. The dumpsters are in great condition considering how affordable they are. Happy with them!

Reply from Vine Disposal2026-02-20

Thank you so much for your continued support! We truly appreciate you choosing Vine Disposal as your go-to for decluttering projects. We're glad to hear the entire process, from your initial call to delivery and pickup, has been smooth each time. Providing reliable service with well-maintained dumpsters at affordable rates is always our goal. We look forward to helping you again on your next project!

L
Loni Nguyen · 1 review · Experienced 2025-10-10 ·

Scheduling was easy

Scheduling was easy, delivery was a breeze. Quick next day service

Reply from Vine Disposal2026-01-21

Thank you for the great review, Loni! We’re glad scheduling and delivery were smooth and that we could provide quick next-day service. We appreciate your business!

E
Eric Faulkner · 1 review · Experienced 2025-11-01 ·

This company is horrible!!!!

This company is horrible!!!!! We used them for 2 different job sites, and they have overcharged over and over again. I have spent way too much time having to fight billing with these people. When they finally agreed they owed us a refund, they charged me that amount instead of refunding it. We got charged for a dumpster that had not been on a job site for 3 months. My last dumpster was picked up three months ago, and I just saw another charge on my business credit card. I don't know if they are intentionally trained to overcharge and screw customers or they just are the absolute worst at accounting.

Reply from Vine Disposal2026-01-21

We’re sorry for the frustration, Eric. We take billing concerns seriously and want to review this in detail to make sure everything is resolved correctly. Please contact our office and ask for management so we can look into your account and address this.

J
Jim Chesnut · 1 review · Experienced 2025-12-01 ·

VINE Disposal (10 cy Dumpster Rental)

The Vine Disposal personnel that I've conversed with have each been very courteous and professional. The delivery driver whom was also friendly and professional. He skillfully backed his rig up our narrow driveway and staged the dumpster exactly as I requested. He was also very careful so not to damage our grass.

Reply from Vine Disposal2025-12-08

Thank you for the wonderful review. We’re glad our team has been able to deliver the service you expect, and we appreciate you choosing us for your project.

N
Nasim Poonawala · 1 review · Experienced 2025-11-26 ·

Excellent price and very good service.

Reply from Vine Disposal2025-12-08

Thank you for taking the time to share your experience! We’re so glad to hear you’ve been happy with our service, and we truly appreciate your continued support.