随时提供良好支持
Reply from VIPCars.com2026-08-03
Dear Farah, Thank you for your wonderful feedback! We're delighted to know you had a positive experience with our support team. Best Regards, Namrita Customer Experience Manager – VIPCars
About VIPCars.com
Data updated- Website
- vipcars.com
- Category
- Vehicles & Transportation
- Location
- United States · London
- Status
- Unclaimed
- Last 12 months
- 222 reviews
- Replies to negative
- 75% (9/12)
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Is VIPCars.com legit?
VIPCars.com (vipcars.com) has a 4.6 out of 5 rating on OK.one, based on 222 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
What people say
好的
快速又简单
Reply from VIPCars.com2026-08-03
Dear Admir Kujaj, Thank you for your wonderful feedback! We're delighted to hear you had such a smooth and effortless experience with us. Best Regards, Namrita Customer Experience Manager – VIPCars
简单的预订流程
Reply from VIPCars.com2026-08-03
Dear Chris H, Thank you for your wonderful feedback! We're delighted to hear you had such a smooth experience with us. We appreciate you choosing VIPCars and look forward to assisting you again soon. Best Regards, Namrita Customer Experience Manager – VIPCars
快速快捷的服务
Reply from VIPCars.com2026-08-03
Dear Saleh Ahmed, Thank you for your valuable feedback! We're delighted to hear you had such a smooth experience with our service. Best Regards, Namrita Customer Experience Manager – VIPCars
我的电子邮件有误
我的电子邮件出错了，打电话过去，3 分钟内问题就解决了。布拉沃
Reply from VIPCars.com2026-08-03
Dear Samuel Levin, Thank you so much for your wonderful feedback! We're delighted to hear that your email concern was resolved quickly and efficiently. We appreciate you taking the time to share your positive experience. Best Regards, Namrita Customer Experience Manager – VIPCars
我的取车时间是14:30
Reply from VIPCars.com2026-08-03
Dear NaveedGulzar, We have noted your pick-up time and look forward to ensuring a smooth collection for your VIPCars experience. We're ready for your arrival. Best Regards, Namrita Customer Experience Manager – VIPCars
客户支持很棒，但我需要一个直接号码
客户支持非常可爱、专业并且尽可能提供帮助。蒂亚在整个过程中表现得尤其出色。 不幸的是，作为一家公司，VIPcars 无法向我提供最终定价，这是这个行业的一个问题。似乎也没有与租赁提供商有任何直接联系，也没有直接电话号码来验证详细信息。 最近被另一家汽车租赁公司诈骗，我不愿意通过无法直接与提供商交谈或在承诺之前确认最终费用的服务进行预订，这是可以理解的。
良好的质量/价格比
感谢几次令人满意的租赁，我现在信任 VIPcars 作为我的汽车租赁选择。不是最新的汽车，但足够安全，而且价格也很有趣。
Reply from VIPCars.com2026-07-31
Dear Yvan, We truly appreciate your trust in VIPCars after several satisfying rentals. It's wonderful to hear that you value our commitment to providing safe, affordably priced vehicles. Best Regards, Namrita Customer Experience Manager – VIPCars
超级容易搜索和预订如果...
超级容易搜索和预订，只需几分钟我就收到了确认信息
Reply from VIPCars.com2026-08-03
Dear Massimiliano Musa, Thank you so much for your wonderful feedback! We're thrilled to hear you had such an easy and efficient experience searching, booking, and receiving your confirmation swiftly. We appreciate you choosing VIPCars! Best Regards, Namrita Customer Experience Manager – VIPCars
轻松预订！
轻松预订。各种车辆的价格具有竞争力。希望当我来取车时一切都那么简单！
Reply from VIPCars.com2026-08-03
Dear GregH, Thank you for your fantastic feedback on our easy booking process and competitive pricing! We're confident your car collection will be just as seamless and enjoyable. Best Regards, Namrita Customer Experience Manager – VIPCars
预订非常简单高效
预订真的很简单高效，希望其余的过程和体验都是一样的
Reply from VIPCars.com2026-08-03
Dear Jhabed Ahmed, Thank you for your wonderful feedback on your smooth and efficient booking experience. We are dedicated to ensuring the rest of your journey with VIPCars is equally excellent. Best Regards, Namrita Customer Experience Manager – VIPCars
抵达时不存在预订
到达时没有预订，即使有预订确认，他们也说没有预订此号码的 VIP 车，一家 6 口等了 45 分钟，因为他们试图为我们找到一辆车。幸运的是他们有一次取消，所以我们得到了车。我不会再使用VIP车了。
Reply from VIPCars.com2026-07-31
Dear Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had and regret the inconvenience caused. Please be assured that our team is looking into this matter. Your feedback is extremely valuable to us and has been noted as we continue to improve our services and overall customer experience. Thank you for your patience and understanding. Best Regards, Namrita Customer Experience Manager, VIPCars.com
非常快
速度非常快且易于理解
Reply from VIPCars.com2026-07-31
Dear Yariv Malihi, Thank you for your wonderful feedback! We're delighted to hear that your experience was efficient and clear. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
简单的预订程序
预订程序简单。没有经常发现的麻烦。
Reply from VIPCars.com2026-07-31
Dear Stewart Brymer, Thank you for your wonderful feedback! We're delighted to hear you found our booking process straightforward and free of hassle. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars
由于接下来要从伊兹密尔取车......
下周要去伊兹密尔提车，但找不到预订电子邮件，我惊慌失措！ 通过 WhatsApp 联系并得到了一些很大的帮助（晚上 8.30），他们重新发送了预订。 恐慌……感谢 VIP 汽车
Reply from VIPCars.com2026-07-31
Dear Ian Hutchinson, Thank you for your wonderful feedback! We are so pleased our team could quickly assist you with your reservation and alleviate your concerns. We look forward to you picking up your car in Izmir soon. Best Regards, Namrita Customer Experience Manager – VIPCars
值得一试，但还没有定论
我通常通过另一个历史悠久的欧洲网站预订，但想尝试一下这个。你最终到达了那里，但预订过程很麻烦，而且你真的需要注意大量的小字。价格看起来很有竞争力，但如果你不购买他们的额外保险，就会存在隐含的威胁，但没有任何地方说这是强制性的。
Reply from VIPCars.com2026-07-29
Dear Nick, Thank you for your wonderful feedback! We're delighted to know you had a great experience. Your kind words mean a great deal to us, and we truly appreciate your support. We look forward to assisting you again in the future. Best Regards, Namrita Customer Experience Manager, VIPCars.com
方便的
轻松完成并确认租车预订的系统
Reply from VIPCars.com2026-07-29
Dear Eric John Daniel, We're thrilled to hear you had such a smooth and straightforward experience confirming your car rental. Thank you for sharing your positive feedback! Best Regards, Namrita Customer Experience Manager – VIPCars
毁了我们的家庭旅行——由于航班延误取消了我们的车！
不惜一切代价避免在地拉那 Nissa 租车和 Gateway 租车！我们的航班和行李都延误了，这完全是我们无法控制的。我们带着两个年幼的孩子到达柜台，却发现他们根据“缺席”政策取消了我们的预订。更糟糕的是，当我们滞留在机场时，他们主动忽略我们通过 WhatsApp 打来的多个电话，只回复冷冰冰的短信。他们拒绝帮助或重新激活预订，迫使我们在最后一刻租另一辆车，额外花费了 700 欧元。糟糕的客户服务和对家庭的零同理心。远离！
Reply from VIPCars.com2026-07-29
Dear Jakob, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had and regret the inconvenience caused. Please be assured that our team is looking into this matter. Your feedback is extremely valuable to us and has been noted as we continue to improve our services and overall customer experience. Thank you for your patience and understanding. Best Regards, Namrita Customer Experience Manager, VIPCars.com
为我的欧洲之旅寻找一辆车
在为我的欧洲旅行寻找一辆车时，有很多选择看起来很困难，然后我选择了 VIP 车，因为他们的好评和评级， 我得到了最优惠的价格和最好的服务，不能要求更好了……这是机场接送服务，一切都很顺利。车子还回来了，押金也顺利退还。 谢谢
Reply from VIPCars.com2026-07-29
Dear Fuzail Hassan, We are thrilled to hear you had such a smooth and excellent experience with VIPCars for your Europe trip, from the competitive pricing to the seamless airport shuttle service and efficient deposit return. Thank you for choosing us and sharing your wonderful feedback! Best Regards, Namrita Customer Experience Manager – VIPCars
我们原本订的是起亚 Rio
我们最初预订了一辆起亚 Rio，但没有额外费用，我们被升级为一辆小型 SUV 达西亚 Sandero。在整个旅程中，这对我们一家人来说更加舒适和完美。 整个租赁过程简单、快捷、完全无麻烦。工作人员很友好，从接机到返回一切都很顺利。 我肯定会推荐这家租赁公司，并且很乐意将来再次使用它们。
Reply from VIPCars.com2026-07-29
Dear Karol Magnowski, Thank you for your fantastic review! We are thrilled to hear you enjoyed your upgrade and found our rental process so smooth and hassle-free. We truly appreciate your recommendation and look forward to assisting you again on your next trip. Best Regards, Namrita Customer Experience Manager – VIPCars