骗子会诈骗
请大家远离这个诈骗公司。他们让您受当地公司的摆布，并允许他们欺骗您。由于他们本身就是骗子，因此他们拒绝退还当地公司从您那里骗取的钱。即使您购买了全面保护，他们也会这样做。
About VIPCars.com
Data updated- Website
- vipcars.com
- Category
- Vehicles & Transportation
- Location
- United States · London
- Status
- Unclaimed
- Last 12 months
- 222 reviews
- Replies to negative
- 75% (9/12)
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Is VIPCars.com legit?
VIPCars.com (vipcars.com) has a 4.6 out of 5 rating on OK.one, based on 222 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
What people say
伟大的
太棒了 - 就是这么简单，而且价格最优惠。
Reply from VIPCars.com2026-08-03
Dear Fraser, Thank you so much for your wonderful feedback! We're delighted to hear you had such an easy experience and found our pricing to your satisfaction. Best Regards, Namrita Customer Experience Manager – VIPCars
好的
预订流程
价格信息一目了然。
很棒的服务
导航和预订快速便捷
友好的导航，易于比较和预订
预订流程:-)
到目前为止，一切都很好。预订过程非常简单，尽管我希望能够选择在预订时支付全额费用，因为这让我放心，我知道预订的汽车肯定会在当天到达
预订轻松简单
轻松预订
价格更低
拒绝
最终我还是租不到车。 I had my national ID card and driver's license, as stated in the rental conditions, but the agent demanded my passport, which I didn't have with me.我没有被收取任何费用，但我可以毫无问题地从其他机构租用。我要求退还已支付的费用。
****
有点混乱的网站，最后还是到了...
给你一个很棒的评论
我喜欢这个谢谢
Reply from VIPCars.com2026-08-03
Dear JaredBookbinder, Thank you so much for your positive feedback! We are delighted to know you had a great experience with us. We truly appreciate your support. Best Regards, Namrita Customer Experience Manager – VIPCars
快速轻松的预订
预订快捷方便。没有额外的推动。
Reply from VIPCars.com2026-08-03
Dear Daniel, Thank you for your excellent feedback! We're so pleased you found your booking experience fast and straightforward, and we appreciate you highlighting our no-pressure approach. We look forward to serving you again in the future. Best Regards, Namrita Customer Experience Manager – VIPCars
简单的预订流程
Reply from VIPCars.com2026-08-03
Dear Alan, Thank you for your wonderful feedback! We're delighted to hear you had such a smooth and easy experience with our booking process. Your satisfaction is very important to us. Best Regards, Namrita Customer Experience Manager – VIPCars
警告
警告 – 远离这家公司！ 不惜一切代价避开这家公司，并且在您亲眼看到您所租用的车辆之前，不要向他们转账任何资金。他们网站上提供的保险单似乎也不存在！ 我写这篇文章是为了警告其他人。这不是一个孤立的事件。 我通过 VIP Cars 在安塔利亚租了一辆车 9 天。我还购买了他们网站上提供的保险。直到今天，购买后 10 天，我仍然没有收到该保险的任何确认或保单文件。 在了解安塔利亚一些机场外租赁公司的不诚实做法后，我故意多付了钱，因为 VIP Cars 多次确认 AllMeet 在机场航站楼设有车辆收集点。 当然，当我们到达时，现实完全不同。等了30多分钟的转机后，我们被带到了距离机场约5公里的地方。我们预订的车辆无法使用，一名员工告诉我，我的两张信用卡（维萨卡和万事达卡）“都无法使用”。这些卡已在菲律宾、泰国、整个欧洲、非洲和美国成功使用，没有出现任何问题。然而，显然，他们没有被 VIP Cars 的土耳其合作伙伴接受。 VIP Cars 仅在其网站上声明需要信用卡。它没有提到仅接受特定当地合作伙伴接受的银行卡。我提出的每一种支付保证金的替代方法都被拒绝了。 AllMeet 工作人员只是告诉我们，此事已经结束，我们的情况与他们无关。他们甚至建议我们自费乘坐出租车返回机场。在我威胁要报警后，他们才同意开车送我们回去。 正值旅游旺季，场外租车公司直接收取的价格明显高于VIP Car的广告价格。我非常担心客户被告知他们的信用卡“无法使用”，而预订的车辆实际上已经以更高的价格租给了其他人。 在机场，我们尝试通过 VIP Cars 租另一辆车，这次价格是原来的两倍多。付款前，我们直接联系租车公司，却被告知缺车。他们明确告诉我们，即使我们通过 VIP Cars 完成了预订，也会被取消，因为他们没有可用的汽车。 由于拥有一辆车对于我们的假期来说是必不可少的，没有它我们的整个旅程就会在机场结束，经过几个小时的寻找，我们终于租到了两辆不同的车辆——一辆租用 2 天，另一辆租用 7 天——价格比 VIP Cars 广告上的报价高出好几倍。我们还产生了大量额外的酒店费用，并且不得不比原计划多行驶约 500 公里。 我立即将整个情况告知了VIP Cars。我的要求非常温和——我只是要求退还我购买的保险和预订费，总共大约110欧元。我提供了所有文件以及我与 AllMeet 的完整信件。 经过长时间的电子邮件交流后，我收到了回复，表明 VIP Cars 更愿意与 AllMeet 保持良好的业务关系，而不是为其客户解决问题。他们声称他们也付出了费用，这是他们的补偿形式。至于保险，甚至没有人解决这个问题。我越来越确信我付费购买的产品根本不存在。 投诉部门现已完全停止回应。 鉴于上述情况，我将尽一切可能揭露这些做法，并帮助防止其他客户遇到同样的情况，无论花费多少时间和成本。 远离贵宾车！ 我已经启动了万事达卡退款程序。我还将在旅游论坛和消费者网站上发布完整的文档和所有证据。 回国后，我将向欧洲消费者中心、英国国际消费者中心提出正式投诉，并在必要时向英国小额索赔法院提出索赔，寻求赔偿。 如果有人需要有关如何从 VIP Cars 或类似公司追回资金的建议，请随时与我联系。我很乐意分享我的经验
Reply from VIPCars.com2026-08-03
Dear Mateusz, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had and deeply regret the inconvenience and frustration you faced with your chosen rental supplier. This is certainly not the experience we want for our customers. Please be assured that our team is actively investigating your case and is working to pursue the best possible resolution. We will also be sharing your feedback with the supplier's Quality Team, as experiences like yours are taken seriously and help drive improvements in their service standards. Your feedback is extremely valuable to us, and we appreciate you bringing this matter to our attention. We will keep you updated as soon as we have further information. Thank you for your patience and understanding. Best Regards, Namrita Customer Experience Manager, VIPCars.com
轻松预订
预订方便，价格优惠
Reply from VIPCars.com2026-08-03
Dear Nicky N, Thank you for your kind words! We're so pleased to know you had a positive experience with our service. Best Regards, Namrita Customer Experience Manager – VIPCars
物有所值
价格优惠，预订方便，保险合理。
Reply from VIPCars.com2026-08-03
Dear Carol Henning, Thank you for taking the time to share your positive experience! We're so pleased to know you found our services and options to your liking. We appreciate your kind feedback. Best Regards, Namrita Customer Experience Manager – VIPCars
总是我第一个去的汽车网站......
一直是我第一个去的汽车租赁网站。
Reply from VIPCars.com2026-08-03
Dear Rafi Babler, Thank you so much for your kind words! We are delighted to hear that you consistently choose us for your car rental needs. We truly appreciate your loyalty and look forward to serving you again soon. Best Regards, Namrita Customer Experience Manager – VIPCars
非常容易理解
Reply from VIPCars.com2026-08-03
Dear Damon Spencer Day, Thank you for your wonderful feedback! We're delighted to hear you found our service clear and straightforward. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars