Great friendly service!
Thank you, Wilson! We’re glad our team made a friendly impression.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has a 4.6 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
Thank you, Wilson! We’re glad our team made a friendly impression.
You guys were able to help me to what I needed it you were very precious professional, and you were able to help me out on a short timeframe good service and good prices
Thank you so much for sharing your experience, Norma . I’m really glad we were able to assist you quickly and get everything handled within your timeframe. Your kind words about our service and pricing mean a lot.
Thanks for the kind words, Danny. Happy to hear the energy rates impressed you.
Mr. Naim is very quick, responsive and helps me through the registration process. Thanks to him, my move-in process went smoothly. Amazing customer service!
We’re grateful for your feedback. It’s wonderful to know that Naim’s efficiency and support helped streamline your move‑in. Thank you for recognizing his commitment to excellent service.
Minnie was so professional and helpful! Thank you for being helpful and having so many resources! You made me feel valuable
Your feedback means a lot, Shanea. We're grateful we could help you through the process and provide the resources you needed. Knowing you felt valued is the best part of what we do, and Minnie is so happy to know that you appreciate her.
Christa was extremely professional. Really appreciate the seamless experience.
Thank you for sharing your feedback! We’re glad to hear that Christa provided such a polished and smooth experience. Delivering reliable, well‑coordinated support is always our goal, and we truly appreciate your kind words.
The representative, Naim, with VIP Concierge did an excellent job at efficiently communicating information to me and following up with me in a timely manner. He was of great service.
Thank you so much for sharing your experience Alissa! We’re thrilled to hear that Naim took great care of you. Efficient communication and timely follow‑ups are exactly what we aim for, and we’re glad he delivered. We appreciate you choosing the VIP Concierge Team and we’re always here whenever you need support.
Great customer service. Low rates
Thank you for the great review, Misty! We’re happy to provide excellent service and competitive rates.
She was very helpful in a stressful situation to update.
Thank you for your kind words Rachel. I’m glad I could help make a stressful situation a little easier for you.
IM FROM EDINBURG TX AMBIT COMPANY CHARGED 2.5 YERS OF AN NON WORKING EXTERIOR STREET LIGHT. WHEN CONFRONTING COMPANY EVIDENCE WITH AEP AND AMBIT SHOWED TO BE TRUE. SPOKE TO VARIOUS 5 OR MORE REPRESENTATIVES AND DID GIVE ME 90 BUCKS NOT THE FULL 750$ PLUS FULL REFUND. I HAVE BEEN WITH THEM FOR 10 OR MORE YEARS. I CHAGED TO OTHER COMPANY AND PAY 100$ LESS IN BILL EVERY MONTH. THEY ARE OVER PRICED AND WOULD AND WILL ADVICE EACH AND EVERY PERSON I KNOW TO NEVER PICK THIS COMPANY. I CONCIDER THEM THEFS IF I WILL OWE THEM 60 BUCKS THEY WILL RUIN MY CREDIT BUT IF THEY OWE ME THEY SEND ME 90 BUCKS GIFT CARDJUST TO SHUT ME UP. AND KEEP REST OF MONEY AND CANT DO ANYTHING OBOUT IT.
Thank you for sharing your experience. We’re very sorry to hear about the frustration you went through regarding the street‑light charges and the difficulty resolving the issue. This is not the experience we want for any customer, especially someone who has been with us for many years. We appreciate your feedback and would like the opportunity to review your case further to ensure everything was handled correctly. Please reach out to our customer care team so we can take another look and assist you.
Very friendly and helpfull. Everything over the phone. quick to answer all questions and sort everything out.
Thank you so much for your kind words, Jacqualene! We’re glad to hear everything was quick and easy for you. It was a pleasure helping you over the phone and answering all your questions. We appreciate you taking the time to share your experience with us.
Thank you for your review. We appreciate your feedback and are glad to know you had a professional experience with our service. If you ever need assistance again, we’re here to help.
Well helping people who Really need their lights back on are on for the first time WHAT ever the may be are was are is I THINK AMBIT IS GREAT......HANDS DOWN CALL THEM YOU WILL GET GREAT COUSTOMER HONEST SERVICE.
Thank you so much for your kind words, Gregory. We’re glad we could help get your lights on and provide honest, reliable service. We appreciate you recommending Ambit and we’re always here if you need anything.
I would like to thank Ambit for providing service to my address we will see when the bills comes in the mail will get back to you
Thank you so much for sharing your experience, Joann! We’re glad to hear that switching your electric service under your name was smooth and hassle‑free.
Nam was very kind and helped me a great deal, since I didn't know anything—this is my first move. I'm really glad he helped me.
Thank you so much for sharing this! We’re really glad to hear that Naim was able to guide you through everything, especially with this being your first move. He’s always happy to help and we appreciate your kind words.
Smooth No Hicups Clear understanding and Explanations super service , Naim was a Star
Thank you so much for your feedback! We’re glad to hear everything went smoothly with no hiccups and that the explanations were clear. Naim will be thrilled to know he made such a great impression — he truly is a star. We appreciate you choosing us and we’re always here if you need anything.
Very helpful each and every time
Thank you so much for your kind words, Jacqueline! We’re really glad to hear that you’ve found our help useful each and every time. We’re always here whenever you need support. Your experience means a lot to us.
Thank you so much for sharing that, John. I’m really glad to hear everything was a great experience for you. We appreciate you taking the time to leave a review and we’re always here whenever you need anything.
hank you for sharing your experience, Tramoria. I’m really glad to hear everything was fast and hassle‑free for you. We appreciate you taking the time to leave a review.
They were very prompt and quick with providing service. The best customer service.
Thank you so much for sharing this, James. I’m really glad to hear you were very satisfied and that everything was handled quickly for you. We take pride in being prompt and making the process as smooth as possible, so your feedback truly means a lot. We appreciate you
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