Ambit Energy: VIP Concierge Team (vipenergyservice.com) has a 4.6 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 83% of negative reviews. Last updated 2026-08-10.
The process for signing up was well prepared thus the process where quick and smooth
We appreciate your feedback Christi! It’s great to know the sign‑up process was quick and seamless on your end. Providing a smooth start is important to us, and we’re happy we delivered that for you.
I'm very grateful for ambit I thought no one would help me, kept getting the runaround, but ambit ,was there and they he.lp me I was set up in one day Thank you ambit.
Thank you so much for sharing this, Anthony. We’re really glad we could step in and help after all the runaround you experienced. Getting you set up in just one day is exactly the kind of support we aim to provide. We appreciate you choosing Ambit and we’re always here whenever you need us.
They were true truefuly understanding I was so shocked how fast I had passed with no deposite right on the money im amazed please know this they saved me they did 🩷
Amanda, thank you so much for this! We’re thrilled everything went through fast and with no deposit. We’re really glad you felt understood and supported, that’s exactly the experience we want for every customer. We’re so happy we could help you when you needed it 🩷
He was a very sweet and kind person. I would recommend him to speak to anyone that wanted to switch to it y’all’s company. He knew exactly what I wanted. He was very, very nice and I could understand what he was talking
Thank you so much for sharing your feedback, Zana. We’re truly glad to hear that you had such a positive interaction with our representative. Your kind words about his professionalism, clarity, and kindness mean a lot to us. We did notice the 1-star rating alongside your thoughtful comments, and we’d love the opportunity to understand if there was anything about your overall experience that didn’t meet expectations. Your insights help us improve, and we’d be grateful if you could reach out to us directly so we can ensure everything is resolved to your satisfaction.
the customer service rep was very knowledgeable and assisted me in the best way possible. contact me on a timely manner helpful in every way possible.
Thank you so much for your feedback, Rahul! We’re glad to hear that our representative was knowledgeable and able to assist you in the best way possible. We’re also happy that the follow‑up was timely and helpful. We truly appreciate your trust and are always here whenever you need support.
My representative was Naim and he was fantastic. Being new to solar energy and now having to pick an electric company that would meet my needs was challenging for me. Naim so patiently answered all my questions and made me feel confident in choosing this company.
Thank you so much for your kind words, Shelia! 🌟 We're thrilled to hear that Naim provided you with the VIP experience you deserve. Navigating solar energy and choosing the right electric company can be overwhelming, and we're so glad Naim was able to guide you with patience and clarity. Your confidence means everything to us, and we're honored to be part of your journey toward a more sustainable future. Welcome to Ambit!
Quick, simple and highly recommend. I submitted my information the night before and first thing the next day, I received a call breaking down cost and what were the steps to switch over. Not only am I now saving money, but I didn't have to do anything but take a call to have my service switched.
Thank you so much for sharing your experience, Karina! We're glad the process felt quick and easy for you and that you're already saving money. It’s great to hear that everything was handled smoothly with just one call. We appreciate the recommendation!
Mr. Zambito from the Concierge Team was fantastic! He explained everything we needed to do and was very patient with us old folks! He led us through the process with caring and understanding. I was more than impressed. He made it easy for me and my wife to feel that we made the right decision to switch to Ambit Energy. The entire process was smooth, quick, professional and very efficient.
Steve, thank you so much for sharing this! We’re absolutely thrilled to hear how well Mr. Zambito took care of you and your wife. His patience and care truly reflect what we strive for at Ambit, making every step smooth, respectful, and reassuring. We’re honored you chose us, and we’re so glad you feel confident in that decision. Welcome to the Ambit family!
They responded immediately, within 15 minutes of call, electricity was established at two properties. Scheduled work was not affected! They opened before 08:30 so I did not have to call back. Sign up time was shorter than sign up time with cellular phone 20 minutes! Ease of signing up was unbelieveable. Thank you so much fo coming to my rescue when I needed help.
We’re so glad we could step in right when you needed it, Pat! Setting up electricity at two properties in under 20 minutes is exactly the kind of fast, reliable service we strive for. Thanks for trusting us to keep your schedule running smoothly! Welcome to Ambit!
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