VISUAL EFFECT CONSERVATORIES LIMITED (visualconservatories.co.uk) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 83% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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nicole · 1 review · Experienced 2024-11-04 ·
★★★★★
replacment conservatory roof
replacement conservatory roof completed today, took just over a week and half from start to finish (inc clean up) can not fault a single thing. all the workmen have been fab, friendly, trustworthy, customer service has been amazing, every day i was informed who would be coming the next day and what time and they would be there. really amazing job.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-11-18
Hi Nicole,
Thank you for your review! We really appreciate you sharing your feedback. It's great to hear and we'll pass your comments back to those who helped deliver such outstanding work.
Thanks again and if you require any help or guidance down the line, please don't hesitate to reach out.
C
Consumer · 2 reviews · Experienced 2024-10-17 ·
★★★★★
We have recently used this firm to…
We have recently used this firm to install a conservatory. We are extremely pleased with all aspects of the work carried out. All the work carried out was of an excellent standard and we were kept informed of the progress every step of the way. Our new conservatory is a lovely addition to our house and we would definitely recommend this company. A big thanks to Steve and his team for providing a great product and service
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-11-15
We'd just like to say thank you for taking the time to share your experience of working with us to improve your home.
We'll pass your feedback onto those who replaced your porch, we're sure they'll really appreciate it!
Regards,
Visual
P
Paul Whitehead · 16 reviews · Experienced 2024-08-28 ·
★★★★★
Seamless Start to Finish
5m x 3M garden room extension. From start to finish the process was seamless, timelines quoted were bang on start 6 weeks from contract, build and finish a day over 5 week 👍.
Regular calls to review progress and satisfaction. 👍
Shout out to the fitters, plasterers and electrician spotlessly tidy guys.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-09-26
Afternoon Paul!
Firstly, thanks for writing a review. We really appreciate that you've taken time out of your day to share your feedback.
And what can we say but wow! Thank you so much. It's been great to hear what a fantastic job our team did designing and building your new extension. We'll pass on your remarks to everyone involved with your project.
Thanks again. And we trust you'll make the most of your new space!
Visual
K
Kelly Ocallaghan · 7 reviews · Experienced 2024-09-11 ·
★★★★★
Amazing service highly recommend this company
Just had. An extention built 5x3m in 5 weeks from start to finish this company were amazing I can not fault a thing quality of service, communication, price, workman ship. I can honestly recommend.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-09-12
Thank you so much for your fantastic review! We're thrilled to hear that you’re pleased with the extension and that our team met your expectations across the board.
If you have any more projects or need further assistance in the future, don’t hesitate to reach out.
Thanks again for your review!
Visual Conservatories
K
Kat Poole · 9 reviews · Experienced 2024-06-28 ·
★★★★★
Brilliant! Highly recommended!
We have been wanting to convert our conservatory to an extension with a roof since we moved into the property 9 years ago and have had a few quotes from various companies over the years. A friend recommended Visual to us and from the first sales visit we could tell they were different from all the other companies we had spoken to. John really listened to us and took the time to understand what we wanted, how we lived and to develop a proposal that really worked for us. We were so impressed we got a quote for our windows and front door at the same time. The quote came in competitively and within budget so we also took the opportunity to ask them to quote for installing a new window to provide additional light to a dark room.
The installation date was confirmed pretty quickly (within a few weeks) and the work in totality took 3-4 weeks as quoted. The process from start to finish was brilliant. There was a total of 11 people working on different elements of the build/work and each and every one of them was a pleasure to have around. They were polite, courteous, arrived on time and worked hard and the standard of work is fabulous. Richard in the office kept me well informed with daily calls and so I always knew what to expect and had a point of contact should I need it.
We are so pleased with the finished result and would definitely go to Visual again without hesitation if we move house and need more work doing. Highly recommended!
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-07-11
Hi Kate,
That's great to hear! Thanks for sharing your experience working with us at Visual. We're all delighted that you're pleased with our service and the quality of the build - that's the type of service we aim to provide and we're thrilled that we met and exceed those expectations.
Kind regards,
Visual
B
Bob Porritt · 2 reviews · Experienced 2024-06-26 ·
★★★★★
From start to finish the process was…
From start to finish the process was very professional. The design and advice was first class. The fitters worked extremely hard and completed the work quickly, and were informative about what they were doing. The electrical work and plastering was completed efficiently. The follow up service was also excellent and overall dealings with the company staff were smooth and straightforward. All queries and small changes were dealt with to our satisfaction.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-07-03
Hi Bob,
Thank you for your review! We sincerely appreciate your business and your valuable feedback.
It's great to hear what a fantastic job everyone associated with your project did and we'll feed your comments back to the team.
Thanks again,
Visual
The customer handling team is very responsive they promptly reply to my all queries.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-06-25
Hi Gladys,
Thank you for your review. We appreciate you taking the time out to share your experience.
We're delighted to hear that our team has consistently provided excellent service to you by ensuring that all your queries are responded to quickly and efficiently. Communication is really important to us and vital to ensuring all designs and installations are completed smoothly, so it's fab to know we're knocking it out of the park!
Regards,
Visual
A
Allan Petyt · 18 reviews · Experienced 2024-05-15 ·
★★★★★
THE ONUS IS ON YOU, BEWARE
Badly manufactured and fitted bi fold doors. The doors were initially very stiff to close but we were assured that they'd get easier with time, they did not. After opening the doors approx 10 times the locking handle broke off. I reported the fault 7 months ago. We're now on our 3rd replacement handle, the previous 2 broke off in the fitters hands! During their last visit we were informed that the locking mechanism had been installed upside down and 6 hinge screws were missing. The fitters left saying that they'd pop back with the screws..... that was a month ago. I can only assume that the screws are being manufactured by an artisan in a workshop somewhere due to their unique nature!
It clearly states on the company website that the customer should chase up information about the progress of complaints. THE ONUS IS ON YOU THE BUYER.
This is not the first time we have had issues with our conservatory. Unfortunately on the last occasion we had to resort to legal action to resolve the issue as the company stubbornly refused to accept their burden of responsibility. AVOID AT ALL COSTS!
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-05-28
Hello Allan/Alyson
Thank you for providing some further information regarding your conservatory.
We're happy to have a chat about your conservatory and should you wish to speak to us, please contact our head office on 01924 880970.
Regards,
Visual
S
Sally Bell · 5 reviews · Experienced 2024-04-16 ·
★★★★★
Great company to deal with
Just had a replacement porch fitted complete with a fantastic glass roof. Visual came out to quote and measure and very quickly and efficiently fitted it once we’d agreed a price. Great value for money, professional fitters and nothing was too much trouble. All in all a very good experience.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-04-16
Good afternoon Sally, thanks for your review!
We'd just like to say thank you for taking the time to share your experience of working with us to improve your home.
We'll pass your feedback onto those who replaced your porch, we're sure they'll really appreciate it!
All the best,
Visual
We have a fantastic Orangery installed completed last week.
The company is professional kept us informed every stage of the process, used a good quality materials, workers were professional and helpful.
No problem at all so far very happy with Visual conservatories. I would recommend everyone, they are better than I initially thought. Thanks.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-02-23
Thank you for your review!
It's been great to hear your kind words about the service that our team provided to you whilst renovating your home. We're glad to have helped you design and build a new orangery and we hope you enjoy it for years to come.
Regards,
Visual
K
Kathleen · 26 reviews · Experienced 2023-12-20 ·
★★★★★
We are absolutely delighted with our…
We are absolutely delighted with our orangery/conservatory. It is exactly what we wanted and is totally in character with our period property.
The quality of workmanship and the organisation could not be faulted, and the onsite team were so professional, efficient and considerate.
Thank you all so much.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2024-02-12
Hi Kathleen,
Thank you for your review. We take great pride in our work and we're thrilled to hear from your kind words that you're really impressed with our service, from design through to the final piece of building work.
We'll pass your comments on to the various tradespeople who helped install your new living space.
Thanks again,
Visual
Great professional company, delivered what was asked at a competitive price, with a friendly personal touch
Great product would highly recommend
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2023-09-13
Dear Mr Ellis,
We thank you for your review. We always aim to deliver best-in-class support, designs and installations when working to improve people's homes and it's great to hear that we lived up to that.
Thank you for entrusting us with the work and if there is anything else we can do, we'd welcome the opportunity to help you out once again in the future.
Regards,
Visual
D
Dilraj · 3 reviews · Experienced 2023-07-04 ·
★★★★★
Outstanding company, customer service and top quality final product- highly recommend
I booked Visual to fit new french doors and replace some windows at my house- outstanding company and a pleasure to work with throughout. Their customer service was superb from start to finish- really knowledgeable team who provide sound advice and go above and beyond for customers. The installation team (Paul and Jake) were true professionals who got the job done within the timescales- again really good customer service and the finished product is faultless.
Massive thanks to John B (sales), Mark (customer service), Paul and Jake (installation) and rest of the team. We'll definitely be using Visual again for any future work.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2023-07-05
Good morning Dilraj,
Thanks for your review. It's great to hear how our teams went above and beyond to design and manage your home improvement project.
We'd love to work with you again.
All the best,
Visual
A
Allan Brown · 1 review · Experienced 2023-05-23 ·
★★★★★
Tiled conservatory roof composite door.
Well what can we say from start to finish what an excellent team you all are at visual. We have had a new tiled conservatory roof new front door and patio windows.Ainsley Craig lee and Mark thank you what a great bunch. Steve for advising us and Andy who contacted us ever day.Also thanks to the guys who did the plastering.Would highly recommend this company to all our friends and family.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2023-05-24
Hi Allan,
Thanks for your review. It's great to hear from our valued customers and we're thrilled to see you're delighted with the work we've undertaken on your property!
We'll pass on your comments to the team who helped advise, design and install the new tiled room, patio and front door. We enjoyed working with you on this and if there is anything else we can help with in the future, we hope you'll consider utilising our expertise again.
Regards,
Visual
C
Colin Upton · 16 reviews · Experienced 2023-02-06 ·
★★★★★
Excellent service,nothing too much and…
Excellent service,nothing too much trouble and fantastic gaurentee.The product is second to none.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2023-02-21
Hi Colin,
We aim to deliver an excellent service for every customer so it's great to hear that.
Thank you for sharing your experience of working with us and if you need anything else in the future, we hope you'll give us a call again.
Regards,
Visual
J
Jo Farmer · 7 reviews · Experienced 2023-01-09 ·
★★★★★
Visual Effect Conservatories of…
Visual Effect Conservatories of Mirfield, West Yorkshire has exceeded our expectations.
We needed to replace a 20+ year old wooden conservatory that was in a poor state of repair.
Having seen their tv advert, we invited them to provide a quote and to design a replacement for quite a sizeable conservatory which we were happy with.
They promptly turned up and at the appointed time. This was followed up by a detailed design and a quote that was within our budget.
About a month later, they started on the new conservatory with all work completed within 4 days.
There are so many areas to praise:
First, all the people we met were very friendly and experienced in their jobs. We could list all the names here but we would hate to accidentally leave someone out. The quality of the work is excellent and they took a pride in what they did as if it were their own conservatory. They also took great care of our lawn and property and were very good at cleaning up after themselves. One of the managers rang us at the end of every day to check on the progress of the work and to check that we were happy and gave us an opportunity for any feedback. This was a nice touch.
In terms of the conservatory itself, we were particularly impressed with the quality of the product. We have a glass roof instead of the previous past its sell by date polycarbonate roof. It has made a significant, pleasant difference. The windows and doors are very well made and utilise all the modern technology you would expect with a modern product. Security is also a strong point from the door hinges to the state of the art door locks, giving extra peace of mind.
The overall conservatory is impressive. It is beautiful to look at and certainly enhances our property. Everything Visual Effect Conservatories has done for us has been greatly appreciated and we certainly have no hesitation in recommending them to others. One acid test of a recommendation is would you use them again? In a flash the answer is yes. Thank you Visual.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2023-02-13
Hi Jo,
Thank you so much for the positive feedback. We're thrilled to hear that you've rated our entire service so highly and that all our teams delivered an exceptional level of work for you.
We'll pass your comments onto the teams and individuals who delivered your project - it'll really make their day!
Thanks again,
Visual
C
Crossy · 2 reviews · Experienced 2023-01-09 ·
★★★★★
Excellent service
From initial survey to completion all work was carried out efficiently, Professionally and on time with no hidden costs. The workmen were polite and friendly and got on with their work and cleaned up at the end of each day taking away any rubbish relating to the job including old fittings. The office team kept in touch throughout the build which was lovely to see that they cared. I am very impressed with the end result, this has now allowed us to use a room all year round instead of just in the summer. I am very happy with the service that visual provided. And will definitely use again and recommend to all my friends and family
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2023-01-27
Hi there,
That's great to hear, thank you!
We're thrilled you're already seeing the benefits of our work and we'll pass on your feedback to those involved with the project.
Thanks again and if there's anything else we can help with in the future, we'd love to work with you again.
Visual
A
Andrew · 5 reviews · Experienced 2023-01-16 ·
★★★★★
Excellent from start to finish
Excellent from start to finish, We had a very nice Sales person who spent lot of time going through everything showing us what type of glass would go in the windows to what windows and doors would look good to suit our property, The Fitters came on the day and time we were booked, were both extremely kind and professional and they also did a top job so what more can you ask, what a great set of lads thank you.
Would highly recommend Visual Conservatories for Quality windows and doors
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2023-01-26
Hi Andrew,
That's great to hear, thank you so much for sharing your experience of working with us!
Visual
M
Mark · 1 review · Experienced 2023-01-20 ·
★★★★★
Recently had windows fitted by Visual…
Recently had windows fitted by Visual Conservatories, we are returning customers and cannot believe some of these picky reviews I have seen. Once again The customer services was fantastic right from the initial sales visits to the aftercare and follow up provided. The quality of the windows is amazing and has improved the heating in our house. Again we Have used Visual for our conservatory roof replacement and was equally impressed with the service and products provided then. Would highly recommend these guys over and over again to all.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2023-01-26
Hi Mark,
That's wonderful to hear, thank you.
It's been great to see how well our team looked after you and your home and what a fantastic job everyone involved has done.
Thank you for the recommendation and if there is anything else we can help with in the future, we hope you'll reach out again.
All the best,
Visual
D
D&C Lee · 23 reviews · Experienced 2022-04-29 ·
★★★★★
Caveat emptor
Caveat emptor. Buyer beware. The after sales service is lacking. We have essentially bought a very expensive water feature which is attached to our house. The company do not want to know and we have been given the runaround. Apparently it is our fault as we did not know about the construction of conservatories. I’m angry with myself for not reading reviews where it is blear aftercare is lacking. Our conservatory is less than nine months old and we are left with a bill for thousands to fix. Ask yourself does this sound right? You know it doesn’t. Their response to my review is not borne out by their emails to me and my water feature remains while I look for a solution myself that does not invalidate the so called 20 year guarantee. As I say read and make up your own minds.
Reply from VISUAL EFFECT CONSERVATORIES LIMITED2023-01-24
Hello,
Many thanks for your review.
We have reviewed the project timeline and we can clearly see that we made some recommendations that were declined by yourself. We remain happy to retrospectively fit this and have quoted to do so, at a cost far less than what you have stated.
As noted, we remain on hand to help out.
Regards,
Visual
