About Vivian Health
Data updated- Website
- vivian.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 86% (25/29)
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About this business
Vivian Health (formerly NurseFly) is transforming how the healthcare industry hires. As the leading jobs marketplace that serves healthcare professionals first, Vivian Health empowers a broad range of healthcare professionals to find jobs they love across many types of healthcare work, including staff roles, per-diem shifts, local contracts and travel positions. Built on intelligent matching, transparent information and the widest selection of job opportunities, over 1.9 million healthcare professionals turn to Vivian to find their perfect job. For employers, Vivian Health helps fill roles faster than traditional recruiting practices and at a fraction of the cost, helping alleviate labor shortages in healthcare.
Written by the business, not verified by us.Is Vivian Health legit?
Vivian Health (vivian.com) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 62% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 86% of negative reviews; 101 of them were added in the last 12 months. Last updated 2026-09-04.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth navigation and the great variety of jobs available in one place. Many users like being able to customize their job searches and quickly track travel opportunities to fit their needs. Some people were dissatisfied with communication, noting that recruiters frequently call excessively or fail to respond promptly when needed. Reviewers also mentioned frustrations regarding inaccurate job details, unhelpful descriptions, and repetitive profile questions required during registration. Additionally, some users reported receiving constant messages and daily reminders for positions that do not match their search criteria.
Auto-generated from all reviews of this business. For reference only.What people say
Non existent perks.
Although I have provided proof of my current contract it doesn't get added to VIP points. It seems like a program where you are told about the possibility of perks, but the perks are never given to us.
Reply from Vivian Health2026-07-24
Hello Lorraine! Based on our VIP team's records, you've already received 3 VIP rewards, with the most recent issued on May 22, 2026. Unfortunately, the contract you most recently reported is an extension, which is not eligible for a VIP reward. If you'd like to discuss this further, please contact our team at [email protected].
Shocking quality and customer service
Shocking quality. No customer serviced 6 emails later and still no response re refund do not bother they are scammers
Too many stupid repetitive questions
Too many stupid repetitive questions . . the promise of good website software is wasted on these people . . You fill out a profile and get matched with jobs for RN’s , you have to explain the difference between MT and Clinical laboratory Scientists and MLT’s over and over again . . and reading a resume is a knowledge this whole group are without. The app is a waste of time and space . . To be avoided
Reply from Vivian Health2026-07-22
Hello Jesus. We appreciate your honest feedback and we apologize that your experience isn't what we aim for. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also leave reviews for certain recruiters and agencies on our 'Employer Reviews' page (this can be done anonymously).
My experience
I like Vivian. I gave a 3 because there are not many jobs for LPC’s. I would love to see the agencies include licensure as part of the package. I also would like to see the pay and per diem separated on the check.
This is a great platform to find assignments listed with multiple companies.
I’ve worked contract and per diem shifts. Vivian is a great resource.
Horrible for business owners
Horrible for business owners. They oversell their leads at a very high rate. I was extremely dissatisfied with this service. They are a terrible partner. Only care if they make money. Business Owners beware. We paid them $40k we were not satisfied with the service and asked for a $2k exception and they took us to a collection agency over it. Given we gave them $40k and did not get ROI. Completely heartless. If you are looking to cripple your business this is the company. If not use anything else.
Protect yourself and you identity
Vivian and these recruiters have no right to ask for your drivers license number or SSN. They are essentially saying a your nursing license is a worthless identifier at this point. Which isn’t true. Many of these “recruiters” are sketchy salesman with seedy backgrounds. Contact your politicians to complain about this increasingly common unnecessary and ridiculous “requirement”.
Reply from Vivian Health2026-07-14
Hello John! We appreciate your feedback and we sincerely apologize for the miscommunication. The content of the most recent product update email was not intended to suggest that your license is insufficient. While it is standard industry practice for recruiters to request your SSN and Driver's License when submitting you for roles, providing this information is entirely optional. These will never be shared through the Vivian platform without your consent. If you're not comfortable sharing these documents through Vivian, you can always ask your recruiter to provide a secure link or grant you access to their agency's platform instead. If you have further questions, please don't hesitate to reach out to our support team using the Contact Vivian button on the app or website or email us at [email protected].
I think recruiters are eager to call…
I think recruiters are eager to call but they don't look up your resume and they lack ability to find good fit as they arent from medical field. Overall lance-soft very annoying and there are a lot of them and they dissapear on you. Dont give out your ssn to them
Reply from Vivian Health2026-07-13
Hi Julia. Thank you for your honest feedback and we apologize for your experience with recruiters on our platform. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also leave reviews for certain recruiters on our 'Employer Reviews' page (this can be done anonymously).
There are not enough CMA opportunities…
There are not enough CMA opportunities available across different states, and job availability can be very limited depending on location. It can be challenging to find positions that match qualifications and career goals. Additionally, many recruiters do not respond to applicants, which can make the job search process frustrating. I would also like to see greater diversity in hiring opportunities and workforce representation across states to create more equitable access to healthcare careers for Certified Medical Assistants.
Vivian has been so helpful in enabling…
Vivian has been so helpful in enabling me to get notifications about upcoming assignments to take. It also has good features for a quick communication connecting employee and employers.
Inaccurate Positions
Some of the listings are not accurate or listed as being available but they are actually closed for additional applicants.
Reply from Vivian Health2026-06-29
Hi there! We appreciate your honest feedback and we apologize that your job search experience didn't yield the results that we aim for. If these jobs are still active on our website, please have them reported to our team using the 'Contact Vivian' button so we can investigate and flag them to the agencies.
Vivian Health made my job search smooth…
Vivian Health made my job search smooth and efficient. Their platform was easy to use, and I was able to find and apply for travel respiratory therapist assignments quickly. Through Vivian, I connected with the assignment that led me to working with AMN Healthcare�, and the overall experience was very positive. I appreciated how simple the application process was and how responsive the recruiters were throughout credentialing and onboarding. I would definitely recommend Vivian to other healthcare professionals looking for travel opportunities.
Blessing of a resource
I have been blessed to be connected with a travel agency so on top of submitting and requesting the information needed to obtain a next travel assignment. And they stay on top of current roles and positions available. Vivian has been a God send for work.
Most travel jobs are already closed and…
Most travel jobs are already closed and taken but several contractors claim them ongoing and push prospect to complete their company’s profile, and so on. It doesn’t give much refined search results.
Reply from Vivian Health2026-06-26
Hello! We appreciate your honest feedback and we apologize that your job search experience didn't yield the results that we aim for. If these jobs are still active on our website, please have them reported to our team using the 'Contact Vivian' button so we can investigate and flag them to the agencies.
Don't trust this site
Don't trust this site. They dont vet the agencies and recruiters. They gather your information after trapping you into so called "high paying positions" and then once you've submitted for the position the recruiters reply back that it was an "error with the rates." Stick with Crosscountry or AMN or Prolink! Honesty is truly powerful.
Reply from Vivian Health2026-06-24
Hello Jean. We appreciate your honest feedback and we apologize that your experience isn't what we aim for. All agencies posting on Vivian are vetted and verified by an account manager, however Vivian isn't allowed to proactively change or update any job information (including pay) that's provided by the agency. There may be several reasons why the pay changes, such as updates to the bill rate, computation based on hours per week, or system issues. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also leave reviews for certain recruiters and agencies on our 'Employer Reviews' page (this can be done anonymously).
Postings on the site for positions that…
Postings on the site for positions that are not current
Reply from Vivian Health2026-06-24
Hi Cheryl. We appreciate your honest feedback and we apologize that your job search experience didn't yield the results that we aim for. Some specialties, especially in more popular locations, fill faster than others and one contract can get over a hundred applications within a few hours of posting. If these jobs are still active on our website, please have them reported to our team using the 'Contact Vivian' button so we can investigate and flag them to the agencies.
Just so easy to use!
Easy website to navigate.
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