WallyPark Airport Parking (wallypark.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 34% give 1 star; The business has replied to 5% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
Worst pick up service at the Atlanta airport. EVERY other service has multiple vehicles to arrive as we waited for ours. The driver NEVER left his seat and had 6 passengers standing as all seats were taken (not sure that is within safety guidelines). I do NOT recommend them!
Used WP SeaTac a couple times in the past and it was great having covered, self park spaces with car guards. However, the last time I parked here, October 2021, despite having made my reservation a month in advance, the garage was full! Other cars had used all available medians and unofficial areas to park. After circling for over 30 minutes and finding no spaces, I ended up parking on the outside lot on the top floor. This was extremely frustrating since I paid for premium garage parking a month in advance! I sent the company a message through their site but ever heard back. If I knew I was going to end up where I did, I would have saved the extra $50 and parked elsewhere, such a shame the company traded customer service for corporate greed.
Worst experience with a parking garage. Everything went well until I returned from my trip. LAX has a specific area for shuttle pick up. When I saw the Wally Park van pass me by I then waited a little longer. Still no pick up. I called the number on my reservation only to get someone offshore (as it relates to the US) who I’m sure has never been to LAX. I was told by this person to stand by the red sign. I guess that should have been clear to me because LAX only has one red sign throughout the entire complex.🙄 Finally got picked up after flagging down the driver who mentioned my luggage was too heavy. I handled my luggage myself from then on. Oooops, forgot to tip the driver😬. Ah no, not really. I made it back and found I was charged twice. The second charge didn’t even apply the discount that I had when I initially made my reservation so it was an over charge in that respect as well. I won’t go into detail about the “stuck” or frozen computer and not being able to get a printed receipt. The parking lot attendant said there was no manager or supervisor on duty and no one she could call because it was late. Hmmmm, imagine that and then being charged twice. I will never, never, never use these people again. Next time, I’ll use Parking Spot where I never had a problem. Wally Park discount was not worth the trouble.
Shirley is very professional, friendly. My first time at Wally and for sure will be returning.
I have visited Wally Park several times. Shirley is awesome. I picked up a wrong bag, she investigated and found me so I could get my bag and return the bag I picked up by mistake. Recently, I lost my key to my car at the parking lot and she allowed my brother to drop off the spare and hold it until I returned. I would highly recommend Wally Park. Ask for Shirley, she is the best.
I recently parked at Wally Park premier parking garage in Seattle for one week while I took my family to Disneyland. Their service to get to and from the airport was very helpful. However, when we returned from our trip, we found that our catalytic converter was stolen (cut from the exhaust pipe with an angle grinder) while the car was parked in their garage. I know at least one other family at the garage the same night also had their catalytic converter stolen while parked in the garage since overheard them complaining to management. When I talked to the Wally Park employee, she was very helpful and asked me to fill out a form for a damages claim, assuring me that someone would call me on Monday and talk with me about my claim. I also filed a police report. I never got a call back from anyone from Wally Park. When I called to speak to a representative, a very polite woman answered and told me that she could not help me, but assured me that the manager would reach out to me soon. He never did. Today I got a letter in the mail from the company saying that the damage is my own fault because I "parked and utilized the facility at [my] own risk" and that the company "is in no way responsible" for "the commission of a criminal act" on their property. I was still charged half price for my parking. And the catalytic converter cost over $750 to replace. It is clear that Wally Park is not a secure or safe parking garage to park in. If having my catalytic converter stolen was my fault because I assumed the risk of parking at Wally Park premier parking garage, I will be sure to avoid making that mistake again. I will no longer be using Wally Park for any of my parking needs.
We had used them for years and they were great/prompt/trustworthy. Now, it's a horribly long wait to be picked up. We were told by the driver that he was the only guy working that night, one driver wouldn’t stay and went home, and the other driver they let go home. An odd coincidence after reading other reviews, most everyone had the same problem. I will never use them again unless they get their act together.
Shirley D was awesome at the gate. Friendly and professional. Thanks
Mark (Denver) was awesome. Pleasantly greeted everyone and was super efficient.
As always Shirley at the gate recognized me and made sure the next shuttle was aware that was parking. Very quickly the driver picked me up. Very cordial and politely he delivered me to my terminal Thank you one and all at Wally Park Orlando
This location sucks. We had to walk, with our luggage to find a shuttle to the airport. After getting on the shuttle the drivers made laps around the lot hoping to find more passengers without any concern of flight times. The booth agent was a total jerk who was not helpful at all.
I requested a handicap pick up on September 6. Art took my call but never send a van. Then hung up on me numerous times . I waited over an hour. Wally Park isn’t good for people with disabilities
Amazing! Love the company and everything about it.
My experience with WallyPark Orlando was excellent! I booked Aug.5 to the 10th. The staff was polite and friendly. The shuttle followed me to my parking space on arrival. The shuttle was at airport arrival when I returned, no wait time. My problem was with Google GPS. I was led to exit and sat there trying to get in. Lol I smartened up and drove a few feet and found the entrance. I will definitely use their parking again. Thanks for great service!
We have used Wally Park pre Covid and had a good experiences. Recently our experience was not so great. Arrived on Sunday about 9 pm. I had to text twice and call 3 times to get an acknowledgement that someone was picking up us up to get our car. No acknowledgement via text. 1 st 2 times no answer just leave a message as no one available. 3 rd time a live person answered. This took 20 minutes and during waiting we saw USA Parking and other competition circel 2 to 4 times. Once we were in our car to get out, the machine would not acknowledge my credit card (the one in the email they sent me) or my cell. It was dark and no one around. If I was a lone woman it would be creepy as not a soul was around. Finally after opening an attachment in the email (which did not explain what to do , just confirmed reservation and charges) we realized that we needed to scan the attachment. I know it is common to use contactless exchanges, but it would be good to explain in the email what to do. Our flight from Denver was late, it was pitch dark, not a soul around causing fear of safety and no we are tired and just want to drive home. The experience was more exhausting then the flight!!!
Excellent service after a horrible day at LAX with our flight cancelled through Spirit. WallyPark quickly picked us up and restored our faith in great service!
Parked here several times. This last time I dropped my vehicle off when I left for family vacation. When I returned, my tire was flat. The manager told me to drive it to a service station. He said he was not responsible, he would not even help to call for a tow. They were very rude. My son went to use the restroom and it was disgusting. We will never use this place again!
This place WAS good. Now it’s the worst off airport parking available. The shuttles are extremely slow and they are impossible to get on the phone for a pick up. The manages either don’t care, or are incompetent.
Our shuttle driver Evelyn NYC was great!! She was very professional and helpful!! My husband and I always enjoy parking with WallyPark!!
200 reviews matching