Waste Removal USA (wasteremovalusa.com) has a 4.6 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I rented a 30 yd dumpster for Tuesday with a pickup the same day. I called on that Tuesday to say that the dumpster was ready for pickup at 3:30 pm after your 8:30 am delivery. I also called on Thursday to remind you to come pick up. Today, a week later, the dumpster has still not been picked up. You have caused a considerable problem in my driveway, especially on a holiday weekend with guests.
Reply from Waste Removal USA2026-05-26
Patti,
Thank you for bringing this to our attention. We sincerely apologize for the delay in removing your dumpster and understand the disruption this caused.
During a high-volume holiday week, we fell short of the service standards we strive to provide, and we take full responsibility for that. As soon as we became aware of the issue, we worked to get this resolved quickly. Your pickup has been scheduled for today.
We appreciate your patience and the opportunity to correct the issue. Feedback like this helps us improve our communication and service moving forward.
If you would like to discuss this further, please contact our office at 844-762-8449.
We have some very good conversations. Best service 👍👍👍
Reply from Waste Removal USA2026-05-26
Hi! Thank you for your amazing 5-star review of our dumpster rental services! We always strive to be the very best, so reviews like yours mean the world to our team. Please do not hesitate to reach out if you have questions or need anything at all. We appreciate the opportunity to earn your business. - WRUSA Team
Excellent Experience! Travis in Customer Service was thorough, polite, and patient with all my questions. Drop off and pick up were exactly on time. A few limbs were knocked off the tree above where the container was, and the pick-up driver even picked those up to clean out my drive-way. I have zero complaints about anything. Will definitely recommend!
Reply from Waste Removal USA2026-05-26
Hi! Thank you so much for taking the time to leave a wonderful 5-star review based on your recent experience with Travis! Our company's focus is on providing unbeatable customer service, and we are happy to hear that you felt completely satisfied with your rental. We truly appreciate you recommending our services to others, and please know that we are here if you need another dumpster. We are grateful for the opportunity to earn your business. - WRUSA Team
First time I use the company and the person who help me was super nice and Helpful explaining very good .
Reply from Waste Removal USA2026-05-26
Hi! Thank you for your fantastic, 5-star review of our dumpster rental services! We are so glad to hear that we were able to help. If you have any concerns or questions, please do not wait to contact us, and we will be more than happy to help you. - WRUSA Team
Waste Removal worked with me on putting the dumpster exactly where I needed it. Great people to work with.
Reply from Waste Removal USA2026-05-20
Hi! Thank you so much for your incredible, 5-star review! We are so glad to know that you loved your dumpster rental service with our team. If you need anything at all or have any questions, please know that one of our team members is just a phone call away, ready to assist you. - WRUSA Team
Had a great experience with Waste Removal USA. Excellent customer service. Delivery and pickup of a container I rented was on time, with no issues. Highly recommend the company.
Reply from Waste Removal USA2026-05-26
Hi, Scott - thank you for leaving a 5-star review for our team! Reviews like yours mean a lot to us, as we strive to provide the very best customer service in the roll-off dumpster industry. We truly appreciate your recommendation of our services, and if you need anything at all, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team
J
Jimmy Monroe · 1 review · Verified · Experienced 2026-05-13 ·
★★★★★
Heather was efficent in getting me a…
Heather was efficent in getting me a dumpster on such short notice
Reply from Waste Removal USA2026-05-26
Jimmy - thank you for taking the time to leave a 5-star review based on your recent experience with Heather! We are so glad that we were able to help on short notice. If you have questions or need anything at all, please do not wait to contact Heather or one of our team members, and we will be more than happy to help! - WRUSA Team
Travis Brown was great! He was knowledgeable and helpful.
Reply from Waste Removal USA2026-05-26
Hi! We appreciate you taking the time to leave a fantastic 5-star review based on your recent experience with Travis! We are so glad that we were able to help you find the right dumpster rental for your specific needs. If you need anything else, please do not hesitate to reach out to Travis or one of our team members, and we will happily assist you. - WRUSA Team
Hi! Thank you for your great review of our dumpster rental services. Please do not hesitate to reach out if you need anything at all, and we truly appreciate the opportunity to earn your business. - WRUSA Team
Waste removal was very professional from the time that I made a reservation to delivery and pick up . I would highly recommend there service!!
Reply from Waste Removal USA2026-05-20
William - thank you for your excellent review of our dumpster rental services! We are so glad to know that you loved your experience with Waste Removal USA from beginning to end, and we greatly appreciate your recommendation. If you need anything at all, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team
Travis did a great job. Easy to work with and he made sure everything was clear.
Reply from Waste Removal USA2026-05-19
Randall - thank you for taking the time to leave a fantastic review based on your recent interaction with Travis! We are so glad that you had an easy dumpster rental experience with our team at Waste Removal USA and that everything was explained clearly. Please do not hesitate to reach out if you have questions, and we are truly grateful for the opportunity to earn your business. - WRUSA Team
Good customer service and promptly delivered container
Reply from Waste Removal USA2026-05-15
Jimmie - thank you so much for your 5-star review of our dumpster rental services! We are so glad to know that we were able to provide the level of service you deserve. If you have any questions or need anything at all, please do not hesitate to reach out, and we will be more than happy to assist you. - WRUSA Team
Antwan - thank you for taking the time to leave a 5-star review for our team! We are so glad that you had a seamless dumpster rental experience with Waste Removal USA. If you need anything at all, please do not hesitate to contact us, and we will be more than happy to assist you. - WRUSA Team
Had a great experience getting the right dumpster for my project.
Reply from Waste Removal USA2026-05-12
Hi! Thank you for taking the time to leave a 5-star review for our team! We are so glad to know that you had a great dumpster rental experience with Waste Removal USA. If you have additional questions or need any assistance, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team
Hi! Thank you for taking the time to leave a 5-star review for our team! We are so glad to hear that you felt our service was easy and honest, and we appreciate the opportunity to earn your business. If you have any questions or concerns about your dumpster rental, please do not hesitate to reach out to us, and we will be more than happy to help. - WRUSA Team
Easy to work with Team and get dumpsters scheduled for delivery.
Reply from Waste Removal USA2026-05-12
Jesse - thank you so much for your amazing, 5-star review! We are so glad that you felt our team was easy to work with and that scheduling was a breeze. If you need anything at all, please know that one of our team members is just a phone call away. - WRUSA Team
C
Chris Gore · 2 reviews · Verified · Experienced 2026-05-01 ·
★★★★★
Customer service is awesome
Customer service is awesome! They take care of me every time I need them. Thank you Garrett and Alex!
Reply from Waste Removal USA2026-05-11
Chris - thank you so much for your 5-star review! Reviews like yours mean a lot to us as we strive to provide the absolute best customer service in the roll-off rental industry. If you need anything at all, please do not hesitate to reach out to Garrett or Alex. We truly appreciate your partnership. - WRUSA Team
Very easy to work with over the phone very helpful
Reply from Waste Removal USA2026-05-08
Timothy - thank you for leaving a 5-star review for our team! We are so glad that you felt helped and that we were able to provide what you needed. We appreciate the opportunity to earn your business, and please reach out if you have questions or need assistance with your dumpster rental. We are always standing by to help. - WRUSA Team
Jacob was great. He explained everything great. Good employee.
Reply from Waste Removal USA2026-05-01
Hi! Thanks so much for your 5-star review based on your recent experience with Jacob! We are so glad that you felt everything was explained in detail and that you loved your dumpster rental experience with Waste Removal USA. Please do not hesitate to reach out if you have questions or need any assistance. We appreciate the opportunity to earn your business. - WRUSA Team
The entire experience was excellent from delivery to pick up.
Reply from Waste Removal USA2026-04-29
Wallace - thank you for your 5-star review! We are so glad that you had a great dumpster rental experience from beginning to end with Waste Removal USA. If you need anything at all, please do not hesitate to contact us, and we will be more than happy to help you. - WRUSA Team
