About Waste Removal USA
Data updated- Website
- wasteremovalusa.com
- Category
- Construction & Manufacturing
- Location
- United States · Chamblee
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (6/6)
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Is Waste Removal USA legit?
Waste Removal USA (wasteremovalusa.com) has a 4.6 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
PProfessional and did what they said…
PProfessional and did what they said they would do!
Reply from Waste Removal USA2026-08-04
Scott - thank you for taking the time to leave a review based on the professional dumpster rental service you received from our team! We truly appreciate the opportunity to earn your business, and please do reach out if you need anything at all. One of our associates is always standing by when you need us. - WRUSA Team
Still haven't received our dumpster…
Still haven't received our dumpster that we ordered for Friday, July 31
Reply from Waste Removal USA2026-08-04
David, thank you for taking the time to share your feedback. We sincerely apologize that your dumpster was not delivered as scheduled. While we work hard to ensure every delivery arrives on time, occasional delays can occur, and we understand how frustrating that can be. We do see that your dumpster was delivered on August 3. If there is anything else we can do to assist you or help make your experience better, please don't hesitate to reach out. We're always happy to help. – WRUSA Team
I had a great experience this morning…
I had a great experience this morning renting a dumpster. I spoke with Jeremiah, and he made the entire process easy from start to finish. He took the time to explain my options and helped me choose what would best fit what I was trying to accomplish. The conversation was smooth, personable, and never felt like a sales pitch it felt like I was talking to someone who genuinely understood what I needed and wanted to help. That made me feel confident about doing business with this company. The dumpster hasn’t been delivered or picked up yet, so I can’t speak to that part of the experience, but based on the customer service I received over the phone, I’m very impressed. If the delivery and pickup go as smoothly as the booking process, I’ll be one happy customer.
Reply from Waste Removal USA2026-07-30
Hi, John - thank you for taking the time to leave such a fantastic review based on your recent experience with Jeremiah! We are thrilled to hear that you had a great dumpster rental experience with our team at Waste Removal USA, and we are glad that you felt the process was easy, everything was explained in detail, and that we were able to provide you with the customer service that you deserve. Please do not wait to reach out to Jeremiah or one of our team members if you require assistance. We truly appreciate the opportunity to earn your business. - WRUSA Team
Excellent Customer Service! 10 Stars
Every person I dealt with was VERY friendly and accommodating. Good cheerful customer service is RARE! The prices are reasonable and the whole transaction was super easy! We extended our rental by three days for only $20 a day! Outstanding
Reply from Waste Removal USA2026-07-29
Monica - thank you for taking the time to leave a 5-star review based on the customer service you received from our team! It means a lot to us that you would recognize this, as our mission is to provide unbeatable service in the roll-off dumpster industry. We are thrilled to know you had an outstanding experience, and we truly appreciate the opportunity to earn your business. Please do not hesitate to contact us if you need anything at all, and we will be more than happy to assist you. - WRUSA Team
Always responsive to service requests
Always responsive to service requests, and prompt service.
Reply from Waste Removal USA2026-07-30
Julio - thank you for your 5-star review of our dumpster rental services! We are so glad to hear that you feel our team is always responsive to your service needs. If you ever need anything, please do not hesitate to reach out, and we will be more than happy to help however we can. - WRUSA Team
The service was helpful and effective
Reply from Waste Removal USA2026-07-28
Miguel - thank you for taking the time to leave a 5-star review based on your recent dumpster rental experience with our team! We are so glad that you felt as though you received helpful and effective service from our team. If you need anything at all, please do not hesitate to contact us, and we will be more than happy to help. - WRUSA Team
Shop Foreman
I appreciate the help.
Reply from Waste Removal USA2026-07-30
Thomas - thank you so much for your 5-star review of our dumpster rental services! We are so glad we could help, and please do not hesitate to contact us if you need further assistance. We appreciate the opportunity to earn your business. - WRUSA Team
Great experience…
We had a really positive experience with Waste Removal USA. I was able to reserve a dumpster online and it was delivered in a timely manner. When it was full, I called for pickup and it was picked up the next day. I will definitely use them again as we continue our clean out project.
Reply from Waste Removal USA2026-07-27
Hi, Dottie - thank you so much for your 5-star review! We are so glad to know that you had a positive dumpster rental experience with Waste Removal USA. We aim to ensure complete satisfaction for our customers, so reviews like yours mean a lot to our team. We appreciate the opportunity to earn your business, and please do not hesitate to contact us when you require another dumpster for your cleanout project. - WRUSA Team
Jacob was great
Jacob was great ! He help us with the dumpster an fast ! I call yesterday and an two hours the Dumpster got there
Reply from Waste Removal USA2026-07-24
Hi! Thank you for taking the time to leave a 5-star review based on your recent dumpster rental experience with Jacob! We are so glad that you enjoyed fast service with Waste Removal USA. If you need anything else, please do not hesitate to give Jacob or one of our team members a call, and we will be more than happy to help. - WRUSA Team
Next day delivery …
I talk to Jackson who was very helpful and and very sweet I told him what I needed and My dumper was drop off very early morning the next day it was place perfectly in my driveway no one was blocked from Leaving or coming home. If I need to order a dumper again I promise it will be WasteRemoval USA. Thank you for a great job
Reply from Waste Removal USA2026-07-27
Ordia - thank you for taking the time to leave a fantastic, 5-star review based on your recent experience with Jackson! We are so glad we were able to help you find the dumpster you needed for your project and that drop-off and placement were seamless. We truly appreciate the opportunity to earn your business, and we look forward to working with you again if you need another dumpster in the future. - WRUSA Team
Awesome service
Jackson was knowledgeable, answered all my questions, very professional!!! We will be calling him again seeing as we will be needing approximately 5 more dumpsters
Reply from Waste Removal USA2026-07-23
Susan - thank you for taking the time to leave a 5-star review based on your great dumpster rental experience with Jackson! We are so glad to know you felt you received professional services from our team and that we were able to address all of your concerns. If you have any follow-up questions or need assistance at all, please know that Jackson or one of our team members is just a phone call away. - WRUSA Team
I ordered a dumpster and had a mix up…
I ordered a dumpster and had a mix up with the home owner. Heather handled my original order and was super professional and helpful. Jason handled the cancellation promptly and did a great job trying to create a credit but allowed me to void. Amber verified that she could get a cancellation confirmation out asap. I will definitely be calling you guys back on the next one.
Reply from Waste Removal USA2026-07-20
Kipton - thank you for your 5-star review based on your recent dumpster rental experience with our team. We are glad to know that you felt we were able to help you handle all of these moving pieces in a professional manner. Please do not hesitate to reach out if you need anything else, and we look forward to serving you again in the future. - WRUSA Team
Waste Removal consistency and professionalism
I’m a returning customer and after a couple of issues, waste removal stayed consistent and professional as to trying to have a resolution! The consistency and level of customer service put my company in a position to continue to want to choose Waste Removal as our go to source as a supplier!
Reply from Waste Removal USA2026-07-24
Renardo - Thank you for your continued trust in Waste Removal USA and for taking the time to share your experience. We truly appreciate your partnership and the opportunity to support your business. While we always strive to deliver a flawless experience from the start, we understand that true partnership is demonstrated by how a company responds when challenges arise. Our team is committed to being responsive, professional, and solution-oriented every step of the way. We’re grateful to have earned your confidence and look forward to continuing to provide the reliable service and support your business can count on for years to come. - WRUSA Team
Ricardo answered all of my questions…
Ricardo answered all of my questions upfront. No hidden fees or crazy quotes. Useful. Would use them again in the future. A+ highly recommended.
Reply from Waste Removal USA2026-07-20
Sandy - thank you for taking the time to leave a fantastic, 5-star review based on your recent experience with Ricardo! We strive to provide fair and transparent dumpster rental pricing and are glad to hear that this was appreciated. We truly appreciate your recommendation and the opportunity to earn your business. Please do not hesitate to contact us if you need anything at all. - WRUSA Team
Lady was super helpful
Lady was super helpful, super nice, enjoyed talking to her. Pleasant experience. This review was based on the phone call. As for getting dumpster at promised time? Well let's just say you get a 0 on that.i need 4 more dumpsters but none will come from you!!!
Reply from Waste Removal USA2026-07-17
Linda - Thank you for taking the time to share your feedback. We truly appreciate your kind words about our team member and are glad to hear that she provided a helpful and pleasant experience during your conversation. We understand that timing is critical when you are coordinating a project, and we recognize how frustrating it can be when a delivery does not happen within the expected timeframe. Our team is committed to providing reliable service, clear communication, and doing everything we can to support our customers when challenges arise. We appreciate the opportunity to serve you and would welcome the chance to support your future dumpster needs. Thank you again for your feedback and for recognizing the professionalism of our team. - WRUSA Team
Ordering process was friendly and easy
Ordering process was friendly and easy. Jackson followed up with me to make sure the date on the order form emailed to me matched the date needed. Would recommend them.
Reply from Waste Removal USA2026-07-13
Hi, Sam - thank you so much for your 5-star review based on your recent experience with Jackson! We truly appreciate you recommending us to others, and we are glad to know that you felt your dumpster rental experience with Waste Removal USA was friendly and easy. Please do not hesitate to reach out if you have any questions or concerns, and we will be more than happy to help you. - WRUSA Team
The wonderful woman that answered was…
The wonderful woman that answered was amazing. Nice knew what she was talking about. She really helped us and made my day. Thank you
Reply from Waste Removal USA2026-07-08
Hi! Thank you for taking the time to leave a 5-star review for our team! We are so glad that you loved the customer service you received from Waste Removal USA, as our primary goal is to make sure that you have the best dumpster rental experience possible. If you have any questions at all, please do not hesitate to reach out, and we will be more than happy to assist you. We appreciate the opportunity to earn your business. - WRUSA Team
Not upfront about timing or placing
Not upfront about timing or placing, was told dumpster would be delivered between 5-6 am next day before confirming and placing order because of the sensitivity of the timeline. Wouldnt put anything time sensitive on the line for them to meet.
Reply from Waste Removal USA2026-07-01
We are sorry to hear that we did not meet your expectations. We understand how important timing and placement are, especially when a project is operating on a tight schedule. We work hard to accommodate requested delivery windows; however, arrival times are ultimately dependent on routing, driver availability, and daily service conditions. While our goal is always to meet the requested timeframe, operational factors can occasionally result in delays. In this instance, your dumpster was delivered this morning later than requested, and we understand your frustration. We appreciate your feedback, as it helps us improve both our scheduling and our communication with customers. If you would like to discuss your experience further, we welcome the opportunity to speak with you directly. - WRUSA Team
Great customer service my dumpster was…
Great customer service my dumpster was delivered in a timely manner and picked up with courtesy to my surrounding neighbors
Reply from Waste Removal USA2026-06-29
Hi! Thank you so much for your 5-star review based on your recent experience with our team at Waste Removal USA! We are so glad that you felt you received top-notch customer service because, as a company, we strive to provide the very best service in the roll-off dumpster rental industry. We truly appreciate the opportunity to earn your business, and please do not hesitate to contact us if you need anything at all. - WRUSA Team