Waste Removal USA (wasteremovalusa.com) has a 4.6 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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RICK JOHNSON · 1 review · Verified · Experienced 2026-04-14 ·
★★★★★
Each associate i spoke with were very…
Each associate i spoke with were very helpful. With this being my first experience with making this type of purchase. Im very greatful.
Reply from Waste Removal USA2026-04-22
Rick - thank you for taking the time to leave a 5-star review! We are so glad to know you felt our team members were helpful and that we could make you feel confident in your dumpster rental decision. We are grateful for the opportunity to earn your business, and please do not hesitate to reach out if you need anything at all. - WRUSA Team
For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to work with and go out his way to get the job done. Waste removal usa should be happy they have those two working with them.... 5 star experience all around the board once you start using this company you'll never need to look at another one thank you guys!!!
Reply from Waste Removal USA2026-04-15
Winston - thank you for taking the time to leave a fantastic, 5-star review based on your experience with Amber and Jackson! Reviews like yours mean a lot to us, as we strive to provide the absolute best customer service in the roll-off rental industry. If you need any assistance or have questions, please do not hesitate to contact Amber or Jackson. We truly appreciate your partnership with Waste Removal USA. - WRUSA Team
This company left their dumpster on my property for an entire extra week. When I called to insist they come get it, they agreed to give me a $50 refund but they never did. Then they actually charged me for overage even though I could not control whether passersby placed items in the dumpster after they failed to come get it in a timely manner. When I called to request the promised $50 refund and reversal of the overage (less than $20), they said they would investigate and call back but never did and never provided the refund.
Reply from Waste Removal USA2026-02-05
Hi Kim! We appreciate your candid feedback and thank you so much for taking a few minutes to speak with Ben today to get this resolved.
Once we verified everything with the other phone number you had used, we are now issuing the refund, and a check will be in the main to compensate you for the inconvenience as discussed previously.
Thank you for the opportunity to earn your business and please feel free to reach out with anything further. - WRUSA Team
Waste Removal USA is redefining this industry. The level of care that their account executives take to ensure a smooth process is amazing. Currently working on a home remodel I had the pleasure of working with one of their Atlanta reps and was blown away. In just 24 hours the dumpster was there and placed exactly where i needed it! Highly recommend to both small guys like my self and those who needs 500+ dumpsters a year.
Reply from Waste Removal USA2025-10-20
William - thank you for taking the time to write such a wonderful review of our dumpster rental services! We take great pride in providing unbeatable customer service, so reviews like yours mean a lot to our team. We are so glad to know that you felt taken care of throughout the entire process, and we truly appreciate you recommending us to others. We are grateful for the opportunity to earn your business, and please do not hesitate to contact us if you need anything at all. - WRUSA Team
