Watch Gang (watchgang.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 75% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
What people say
J
Jason Bunce · 1 review · Experienced 2026-04-14 ·
★★★★★
Absolutely trash and a rip off
You can get many of the lower end wheel items for cheaper than the spin if you shop around in what watch persons mind is it okay to send an invicta as a mystery wheel item anyway had the black sub for awhile all the watches were trash you could buy them for cheaper than the subscription also they take forever to ship your items I've been waiting g over a week for my item to ship
Reply from Watch Gang2026-04-16
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations.
We’re still awaiting a response to our request for additional details via Trustpilot so we can investigate further.
Our watch selections and pricing are based on current market values, and many factors can influence both perceived value and availability. Shipping times may vary depending on processing and demand, but we always aim to dispatch orders as efficiently as possible.
That said, we genuinely care about our members’ experience. When someone is disappointed and connects with our support team, we do our best to make it right and reach a fair resolution.
We’d welcome the opportunity to assist. Please get in touch with your account details so we can look into this for you.
J
Jason Delgado · 1 review · Experienced 2026-01-12 ·
★★★★★
I was a member for four years
I was a member for four years, and not once did I receive a watch of any note or actual worth. They say you get a shot at the wheel and yet every time I rolled it was yet another disappointing watch.
I gave them four years of chances to send me a decent named watch but sadly disappointed. Gave most watches away as small gifts since the actual value of watch never exceeded a bill.
Reply from Watch Gang2026-04-16
Thank you for your feedback. We take all reviews seriously and always aim to investigate concerns thoroughly.
After requesting additional details, we were unfortunately unable to match the provided email address with any active or recent account. While we did locate accounts under the same name, there have been no shipments associated with them since 2021.
We’d genuinely like to resolve any concerns and encourage the reviewer to reach out to our support team with the correct account information so we can look into this further. Our goal is always to provide a transparent and positive experience for all members.
Coustmer service was second to none 🤩. The product was better than expected. Overall a wonderful experience. Thank you watch gang and Grace from HR you are awesome !!
I just joined this service, and just received my first watch, I am happy with the watch I received and looking forward to next quarter. This is a pretty interesting service and I think you need to like surprises. Quality of the watch was good, it's not a watch id typically buy for myself, but I do like it.
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A B · 1 review · Experienced 2026-02-23 ·
★★★★★
Purchased from Canada and it was never…
Purchased from Canada and it was never stated I was paying in USD.
It also sent me a watch that was half the value that I spent on. Complete waste of money. Sent 2 emails, no response. Rubbish company
Reply from Watch Gang2026-04-14
We’re really sorry to hear about your experience and appreciate you bringing this to our attention.
We take feedback like this seriously, but we’ve unfortunately been unable to locate any emails or order details matching your review. We also reached out via Trustpilot to gather more information so we could investigate and resolve this for you, but we haven’t received a response yet.
We’d genuinely like to make this right. Please contact us directly at [email protected] your order number and details, and we’ll look into this as a priority.
S
Scott M · 1 review · Verified · Experienced 2026-03-20 ·
★★★★★
Love the wheel
Love the wheel. Have spun at different levels and the watches have been a great addition to my collection
Richard Fox · 1 review · Verified · Experienced 2026-03-24 ·
★★★★★
I do like the options
I do like the options. I do question the value of membership sometimes. Some of the watches may have a high MSRP but in reality sales for much less. For example, just spun and won a Schturling Aviator and then saw it selling at sever places for around $80.
What's if the company was straightforward and easy to work with? And by far exceeded my expectations!!! I recommended them to my son and several friends.
My wife purchased the Black membership for me. I have only gotten one watch so far but I was presently surprised at the watch I received, definitely worth more than the subscription. The pre-owned watch I purchased from the wheel was also worth the price of the wheel. If you want a nice watch that is worth the price of the membership then this is the subscription for you. Shipping was quick as well.
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Brook · 1 review · Experienced 2026-03-19 ·
★★★★★
Best Subscription Service on Earth!
It is the best lifestyle product subscription service hands down. The quality, flexibility and value are hard to believe. I've tried quite a few subscription services and none of them touch Watch Gang. Started with quarterly and already moved my order date up. Just spun the wheel and got a killer watch.
For any and all watch enthusiasts, this is a must have. I’m on the monthly subscription, one watch so far and positive results. My second watch from watch gang and quality is phenomenal
