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Money & Insurance

Western Union

223 reviews

4.3223 reviews
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About Western Union

Data updated
Website
westernunion.com
Category
Money & Insurance
Location
United States · Englewood
Status
Unclaimed
Last 12 months
223 reviews
Replies to negative
4% (1/28)
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Is Western Union legit?

Western Union (westernunion.com) has a 4.3 out of 5 rating on OK.one, based on 223 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 4% of negative reviews. Last updated 2026-08-10.

What people say

F
Fatmir Rrahi · 2 reviews · Experienced 2026-08-04 ·

Very good

Very good point about the price

D
David · 6 reviews · Verified · Experienced 2026-08-01 ·

Simple truths

easy system to use and like the security as well. Very easy and affordable and seem to be a good exchange rate

S
SEKESAI PRECIOUS · 1 review · Verified · Experienced 2026-08-04 ·

money is collected with no issues at…

money is collected with no issues at all.

D
David Hartzberg · 4 reviews · Verified · Experienced 2026-06-14 ·

I have had success transfering money to…

I have had success transfering money to Medellin Colombia. However, I have been trying to send money from my account in the United States to my account at BCR in Costa Rica. It continues to tell me that the account number is not valid. I keep telling them that I had put in my valid account number. I am in Costa Rica and went to BCR and they confirmed tha the number I have been submitting is in fact my correct account number. They keep telling me tha they are looking into but cannot resolve. WHY?

Z
ZULEMA · 1 review · Verified · Experienced 2026-08-03 ·

I have always had great experience with…

I have always had great experience with western union and every transaction has ran smoothly.

P
PIETER · 3 reviews · Verified · Experienced 2026-08-04 ·

Easy

With the use of WU I feel more relax to send money then the regular banking system

C
Camesia Lindsay · 2 reviews · Verified · Experienced 2026-07-19 ·

Western is the fastest way to send…

Western is the fastest way to send money to your loved ones abroad .

A
ADRIANO T · 2 reviews · Verified · Experienced 2026-08-03 ·

excellent transction everytime i send…

excellent transction everytime i send money to my family in my country

M
MARJORIE · 1 review · Verified · Experienced 2026-08-04 ·

My experience is always great both…

My experience is always great both sending and receiving

B
BULMARO · 2 reviews · Verified · Experienced 2026-08-04 ·

I can’t send money to a receiver…

I can’t send money to a receiver through her bank account. It doesn’t give me the option. I’ve been sending her money through her account and all of a sudden I can’t.

J
JOSE · 1 review · Verified · Experienced 2026-08-04 ·

You guys should have more promos for…

You guys should have more promos for less price in sending money it gets ridiculously high for a low shipping

A
AMADO JIONER JR · 1 review · Verified · Experienced 2026-08-01 ·

I love using your app on my phone great…

I love using your app on my phone great job

S
STEPHEN · 1 review · Verified · Experienced 2026-07-25 ·

used a debit card but still charged to 1% transfer fee

I asked to send an amount of $492.00, but the clerk entered $490.00, but I told him that amount would be acceptable. But then when he gave me the final amount, he had charged me an additional 1% transfer fee. I used a debit card and I don't think I should have had to pay this additional fee. When I asked him why, he just shrugged his shoulders and said, well everything cost more these days. Thank you!

H
Hector Ramirez · 1 review · Verified · Experienced 2026-08-01 ·

Easy, Dependable & Reliable

Great and easy way to send money to our family abroad. Never have to worry since WU has always been reliable mode of transferring.

J
Jennifer Luxford英国 · 53 reviews · Verified · Experienced 2026-07-31 ·

Apart from it being slow initially

Apart from it being slow initially, the whole process was easy. The internet was probably slow anyway.

A
ANGELICA美国 · 1 review · Verified · Experienced 2026-07-24 ·

The staff was friendly and prompt

The staff was friendly and prompt, the money was received instantly.

C
CHRISTINE美国 · 1 review · Verified · Experienced 2026-07-27 ·

One star because I wanted my recipient…

One star because I wanted my recipient to receive the money in dollars but the WU in the Philippines gave the money in pesos telling my brother that they don't have dollars on hand.. and their exchange rate is lower than other places! WU needs to honor their service and customers.

H
HAROLD美国 · 1 review · Verified · Experienced 2026-07-30 ·

Nothing is good with western union

Nothing is good with western union. Not able to send money to my family members on any attempt.

H
HEIREINAJM · 1 review · Verified · Experienced 2026-07-27 ·

Send money to my family and it was…

Send money to my family and it was return to me unnoticed just a day before I leave I had to be driving thirty minutes to get money and send in my name, money I send is to repair my house and pay workmen I was very disappointed

A
ANDREW美国 · 1 review · Verified · Experienced 2026-07-08 ·

Website issues

Sometimes the website is very hard to navigate and work with. It can be very frustrating.