Don't order there
they say they offer returns but they never replied to my email. Don't order there.
Westsshops (westsshops.com) has a 2.7 out of 5 rating on OK.one, based on 125 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 45% rate it 4 stars or higher while 50% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Consumers consistently find the online platform easy to navigate and truly appreciate the wide selection of interesting clothing options available for purchase. Many people love the unique styles, lovely colors, and attractive designs shown across the digital catalog. However, some reviewers were not happy with the actual products they ultimately received. Shoppers noted that the fabrics felt cheap and the garments looked entirely different from the promotional pictures, featuring simple flat prints instead of proper embroidery. Some people also experienced frustrating sizing inconsistencies alongside significant difficulties when attempting to process product returns.
Auto-generated from all reviews of this business. For reference only.they say they offer returns but they never replied to my email. Don't order there.
Scam Scam Scam. Avoid these people like the plague. Their UK address is fake ( accommodation address ). The goods, if they arrive at all, will be *very* low standard.
Ordered pants for my son. Sizing is too big. Want to return/exchange. Website says to contact for return address. After 14 emails no response! Scam. I would have ordered smaller size but dissappointed with lack of response and bad customer service.
Westsshops marketing through Facebook have shipped extremely low quality products, completely different to the marketing images. Customer returns process have responded but have not provided a route to return, "consulting with their internal departments" to "find a resolution". Avoid.
AVOID !!!!! I have just bought from these people, scary to see there are zero reviews, it seems it's a massive scam working on Instagram and other places I suspect. They used an invented address, not mine at all but in the same city. They also pretend to be in USA but are in China (the fakest of all fake nations). I have contacted Paypal re scam and hope to get refund, also rest my password.
125 reviews matching