Wicker Warehouse

Easy to order and product quality is…

Easy to order and product quality is excellent

One of my pieces arrived damaged

One of my pieces arrived damaged. They are basically wrapped in cardboard paper very thin. It was kind of shocking to see how little protection the pieces had. For the price that I paid it was very disappointing.

They were amazing

They were amazing! The product is beautiful.

I purchased white wicker elephant and find it to be a" Very nice versatile piece"…

I purchased white wicker elephant and it was very nice, I rec'd in timely fashion and very versatile piece. I had previously purchased table that was damaged because I find there packaging of items to be insufficient for shipping and can get easily damaged in transport like my table. However this company made good on item and shipped me another. Very Happy. (Nov. 2025)

Excellent Service

Unfortunately, winter weather arrived earlier than usual so we didn't get a chance to enjoy sitting out on our new furniture but our experience with your personal right through delivery was excellent and at a price that I considered fair.

Charleen MutuwaUnited Arab Emirates · 6 reviews · Experienced 2026-01-10 · Posted 2026-01-10

Wonderful 👍🏾

Easy to work with.

Kept in touch even as the furniture shipping was delayed by several months. Quick responses to questions. Talked to real humans!! Easy to work with. The furniture arrived in excellent condition.

I've purchased several items over the…

I've purchased several items over the years from Wicker Warehouse. Products have been high quality and arrived undamaged. This time I needed the contact information to the manufacturer of one of the items sold on their website. Not only would they not give me the information, but the rep was snotty and couldn't have cared less. Sent me a speech about vendors etc and told me to hire someone. This is why people buy from stores like Amazon. They at least have polite reps even if they aren't able to help with the issue. I will not purchase from Wicker Warehouse again. Thank you.

Wicker Warehouse has terrific customer…

Wicker Warehouse has terrific customer service. I was well informed through the entire process and had a warm and friendly customer service representative assigned to me right away. There was a short delay in my delivery and I was alerted promptly by phone. It was a great experience and almost a bonus that I also love my new chairs!

Significant shipping delay

We have still not received the furniture, so cannot comment on the quality. We were quoted 6-8 weeks on the order, and it has now been 8 weeks as it is 1/3/26.

We were very happy with the delivery…

We were very happy with the delivery process and our new table is spectacular! Very well made and exactly as advertised!

I Need a Higher Rating than 5 Stars

This company is amazing! Customer Service by Gail goes so far above and beyond, I can't begin to rate it high enough! She is very proactive in helping you put together packages that may not appear on the website, and makes the whole purchasing experience wonderful and friendly! The furniture is equally amazing - quite beautiful, comfortable, looks gorgeous on our front porch! We are getting complements from our new neighbors, so that is always a plus! By all means, make this your first stop for outdoor furniture!! I am going to buy more, this time for the back yard!

Excellent product and customer service

Excellent product and customer service. Delivery was also exceptionally easy and on time. I'm very, very happy with my new furniture!

Easy to navigate website and excellent product selection

I started working with Joyce a year ago and got fabric samples and advice. Delayed for months but finally made decisions and she still had all the notes and was ready to help place the order. I love the furniture! Arrived in great condition, earlier than expected. Nothing but good things to say. Joyce made the process easy, gave me confidence in my choices and set realistic expectations about the time frame.

Quality Product and Service

Wicker Warehouse offers a quality product and exceptional customer service. The product is much sturdier and well built than the wicker set it is replacing. While there was an issue unloading our items at the U.S. port, we were kept fully informed by phone and email of the status and it was shipped promptly when it was unloaded.

WW was very helpful and I had no…

WW was very helpful and I had no problems.

Excellent service

Excellent service, great products. Our screened patio is now very smart and comfortable. Will definitely use them again, but unlikely to need anything for a few years.

Easy order

Easy order - good follow-up - good delivery

Excellent Communication

The personal touch of reaching out to let me know of alternative shipping options.

Good product

Good product, fast delivery,fair price.