About Wicker Warehouse In Business since 1978!... Wicker Warehouse is a family run business established in 1978. Since then we have strived to bring you the best selection, quality and value. Most of the items shown on the website are our own designs made by our partner factories. We also represent fabulous national brands such as Lane, South Sea, Whitecraft, Braxton Culler, North Cape, Spice Islands, Yesteryear & Designer. We have just added Classic Rattan to our lineup. Classic a high quality natural rattan company that offers all seating & dining including recliners, sleepers, sectionals and more. We are proud to offer this website & equally proud to serve you and we are proud that Trust Pilot displays our reviews.Browse ProductsLearn About Us Contact Us
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Is Wicker Warehouse legit?
Wicker Warehouse (wickerwarehouse.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship and high quality of the furniture pieces, noting that items look wonderful and remain durable for many years. Additionally, buyers consistently highlight the helpful, attentive support team and fast delivery times that make the entire ordering process simple and pleasant.
However, some people mentioned occasional delays in receiving their shipments or experienced a frustrating lack of communication from carriers regarding delivery schedules. A few customers also noted specific problems such as minor shipping damage or parts that did not fit correctly upon arrival.
Auto-generated from all reviews of this business. For reference only.
Quality of the furniture we purchased was five star, but more importantly, the service that we received during the whole process from purchase to delivery was superb. It’s a family owned business so they treat their customers like they were the neighbors.
Reply from Wicker Warehouse2026-09-04
Hi Art--that is exactly what we try to do. Thank you for your review & thank you for your order.
Still havent received my chair, little to no communication
Reply from Wicker Warehouse2026-09-01
Hi Wilma---actually spoke with you husband this morning. We are waiting for our White Malibu Rockers to arrive and will contact you when we have a real date. We are here 5 days a week answering our phones just as we did this morning.
The selection, quality and service were all perfect!
This is the second time we furnished our patio through Wicker Warehouse - 21 years apart!
The furniture we bought 21 years ago is still servicable and was handed down to a grateful family member for her patio!
Reply from Wicker Warehouse2026-08-23
Hi John---you make us feel good here. Thank you for your review & thank you for your orders. Greatly appreciated.
Everything is right about this company: customer service, quality of the merchandise, shipping timeline and delivery service care. It is the only wicker company I will deal with in the future.
Reply from Wicker Warehouse2026-08-21
Hi Karen---thank you for your kind words & thank you for your order. We ae there for you the same way you are loyal to us.
This is the second time I have ordered the same furniture. The sun took it's toll on my first set but that was my fault! My new set now has UV rated covers. I loved my first set, but my new white furniture has a yellow tint that I'm not happy with.
Since I have not yet received my order (except for the chair covers, which I’m not opening until I need them), I guess all that I can rate is the ordering process, which was fine. I am eagerly awaiting my shipment, and I hope they come soon so I can enjoy the furniture!
Reply from Wicker Warehouse2026-08-17
Hi Meredith---thank you for taking your time to share a review. Not at work now. Closed for vacation. Thank you for your order.
The wicker night stands were shipped promptly. They were packed extremely well. The nightstands were beautiful and of good quality. Actually prettier than the photo. I'm very happy with them.
Reply from Wicker Warehouse2026-08-16
Hi LL---thank you for your review & thank you for your order. Enjoy your night stands.
Joyce was a help explaining the delivery options available and the man was so careful when he delivered. The smooth glide of drawers, and look of the tea washed furniture gives us full satisfaction.
Reply from Wicker Warehouse2026-08-15
Hi CoCo--thank you for your review & thank you for your order. Very nice of you to mention Joyce.
The folks at Wicker Warehouse were super friendly and reached out personally once I placed my order. Our delivery driver was delightful, and both the loveseat and cushion I ordered are excellent quality. I couldn't be happier with this purchase, and I wish I needed more wicker so I could buy more!
Reply from Wicker Warehouse2026-08-12
Hi Becky--thank you for your lovely review & thank you for your order. Please enjoy your purchase.