About Wicker Warehouse In Business since 1978!... Wicker Warehouse is a family run business established in 1978. Since then we have strived to bring you the best selection, quality and value. Most of the items shown on the website are our own designs made by our partner factories. We also represent fabulous national brands such as Lane, South Sea, Whitecraft, Braxton Culler, North Cape, Spice Islands, Yesteryear & Designer. We have just added Classic Rattan to our lineup. Classic a high quality natural rattan company that offers all seating & dining including recliners, sleepers, sectionals and more. We are proud to offer this website & equally proud to serve you and we are proud that Trust Pilot displays our reviews.Browse ProductsLearn About Us Contact Us
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Is Wicker Warehouse legit?
Wicker Warehouse (wickerwarehouse.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship and high quality of the furniture pieces, noting that items look wonderful and remain durable for many years. Additionally, buyers consistently highlight the helpful, attentive support team and fast delivery times that make the entire ordering process simple and pleasant.
However, some people mentioned occasional delays in receiving their shipments or experienced a frustrating lack of communication from carriers regarding delivery schedules. A few customers also noted specific problems such as minor shipping damage or parts that did not fit correctly upon arrival.
Auto-generated from all reviews of this business. For reference only.
LOVE IT!
I have ordered products from Wicker Warehouse for over 20 years and have always loved the beauty and quality of their porch furniture and variety of patterns for cushions. The ease of using a phone and talking to a person is helpful in ordering. The big boxes were delivered to my porch by a delivery man, who opened the boxes and looked with me to ensure that there was no damage. The coffee is perked, I'm heading outside to my beautiful white wicker rocking chair!
Reply from Wicker Warehouse2026-07-28
Hi Mapril---thank you for taking your time to share such a nice review. You make us feel good. Thank you for you orders & loyalty.
We appreciate that they sent us a second ottoman to replace the first one that arrived with a bent leg.
Reply from Wicker Warehouse2026-07-29
Hi Holly--all of his furniture is made using the molds that create the exact same shapes. You ottoman with the bent leg bent in the delivery process. This is why we sent you a new one.
I ordered and received promptly, 4 pieces of milano bedroom which look very classy at a reasonable price. The pieces are not too heavy and of good quality. I used my little skill saw the pallet. I bought it to saw up some material from when a crew of guys did some remodeling 14 months ago to the bedrooms where the furniture was placed.
Reply from Wicker Warehouse2026-07-27
Hi Robert--very glad you are happy. Thank you for your review and please enjoy your new bedroom for a long time to come.
The quality of the product is excellent. The staff that talks to you about your order are efficient and friendly. The delivery driver went above and beyond to be sure the delivery went smoothly and carefully. This is the 3rd time we have ordered from this company and we have always been completely satisfied.
Reply from Wicker Warehouse2026-07-28
Hi Jody---it is because of folks like you that we are doing this since 1978. Thank you for your review & thank you for your orders.
I never ordered. It took two weeks to get the samples, and by the time I got them, the sale was over.
Reply from Wicker Warehouse2026-07-27
Hi Eve--the sale is not over. You do not have the right information or maybe the right company. Call 1-800-274-8602 press 0--10am---2pm. Our staff will take care of you.
Love the product. Looks great in our sunroom with the other wicker furniture we own. Only one issue. The “metal plug” for a lack of a better term, that holds the metal latch in place, came off in shipping. I need to figure out how best to re-attach it, so that it closes and locks properly.
Reply from Wicker Warehouse2026-07-22
Hi Mike--thank you for your review & thank you for your order. Call 1-800-274-8602 10am--2pm. Our staff will take care of you.
I love your product, but the delay for sunbrella fabric was excessive. I ordered 3 pieces of furniture with cushionson May 21 and I am still waiting for delivery.
Reply from Wicker Warehouse2026-07-18
Hi Diane--we are very busy and there is a backup to make your cushions. Thank you for your review & thank you for your order.
I ordered a single wicker chair that I was told there were 10 in stock, later I was asked to change my order due to the 10 chairs in stock were for another order. I did change the order however I was never satisfied with the chair I did receive I just settled for it.
Also having to pay freight on my order didn't go well with me when I couldn't have the chair I really wanted. I could have cancelled the order but needed the chair to go with a set and Wicker Warehouse has good products.
Reply from Wicker Warehouse2026-07-16
Hi Mae--our choice is to raise our prices or charge a little more for (1) Chair orders and we inform people again in case they have not read this on our Home Page. Thank you for mentioning that our products are good quality.
Furniture is extremely well made and very attractive and expensive looking. All employees at the company are very easy to talk with. They are very attentive to your questions and needs. First class and Five Star customer service. When you call you get to talk to someone right away. Would definitely order from them again. Highly recommend them
Reply from Wicker Warehouse2026-07-12
Hi Liz--we cannot ask you for a nicer review than this. We appreciate your review & thank you for your order.
Customer service when placing order was perfect. Downside, received email furniture ready to ship, final payment taken, however they stated they cant keep up with the shipping demands this time of year, have not received furniture, sitting in warehouse fir three to four weeks, ordered in May for party in August, not sure I will receive on time😔
Reply from Wicker Warehouse2026-07-12
Hi Cherie--when you place your order we send you a detailed email confirmation with estimated delivery time on it. We aim to please 1-800-274-8602 press o-- on MONDAY 10am--2pm. Our staff will help you. Not at work now.
Returning to Wicker Warehouse after our initial purchase 8 years ago just reconfirmed how wonderful both your product and staff are! Our 8 years ago old furniture is still perfect and the additional plant stand adds the perfect touch thanks to Gail! Your staff adds a personal touch not often found! My only complaint…I wish you were on Long Island! Best wishes…Jo-Ann Finnegan
Reply from Wicker Warehouse2026-07-12
Hi Jogi--thank you for the very kind words and thank you for your orders. We appreciate both. Very thoughtful of you to mention Gail who has been pleasing our customers for well over 30 years.
The product i seen online was exactly what i received. I had some questioned about how they ship there products and was satisfied, my product came and there was no problems.
Reply from Wicker Warehouse2026-07-05
Hi Ralph--thank you f or your review & thank you for your order. Very happy everything went well.
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